1.    02 Aug 2017 #1
    Join Date : Mar 2017
    Posts : 8
    Windows 10 x64

    Random BSODs on New PC being used in multi user mode w/ software


    Howdy folks. I'm currently having an issue with a workstation having random BSODs. It's running some software in multi user mode, and has 6 other computers pulling data from it at all times, which means when it goes down, even though it BSODs and immediately restarts, the apps on all the other computers must be restarted to regain that connection. The specs are posted below, and I'll be happy to answer any additional questions. Thanks!

    GIGABYTE GA-B250M-DS3H (rev. 1.0) LGA 1151 Intel B250 HDMI SATA 6Gb/s USB 3.1 Micro ATX Intel Motherboard
    EVGA 430 W1 100-W1-0430-KR 80+ WHITE 430W Power Supply
    Intel Core i5-7400 Kaby Lake Quad-Core 3.0 GHz LGA 1151 65W BX80677I57400 Desktop Processor
    CORSAIR Vengeance LPX 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Memory Kit Model CMK16GX4M2B3000C15
    WD Blue M.2 500GB Internal SSD Solid State Drive - SATA 6Gb/s - WDS500G1B0B
    WD Black 2TB HDD
    Windows 10 Pro x64

    Attachment 146779
      My ComputerSystem Spec
  2.    02 Aug 2017 #2
    Join Date : Apr 2017
    Posts : 8,710
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi manchua,

    There were 15 bsod mini dump files debugged.
    There was no definitive misbehaving driver displayed.
    Bsod can be cause by hardware drivers, software drivers, or hardware.
    Highest on the list is hardware memory or RAM.

    Open administrative command prompt and type or run these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan

    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

    6) perform windows update and post any failed kb# with error code

    7) Run memtest86+ version 5.01 for at least 8 runs.
    This may take many hours so plan to run it overnight.

    http://www.memtest.org/

    When Memtest86+ has completed 8 or more runs use a camera or smart phone to make an image of the results to post into the thread.

    https://answers.microsoft.com/en-us/...-test-ram.html

    For memory testing the workstation will be offline.
    There is 16GB RAM on 2 DIMM
    If they are dual channel you will want to check them simultaneously.
    If they are single channel you can test them one at a time.
    If testing both at one time displays just 1 error that is a fail. You can then abort the test.
    If there is a fail you will then test 1 RAM at a time in the same DIMM to see which RAM has failed.
    Again if there is just 1 error you will abort the test.
    If both pass in the same DIMM then you will move one RAM to another DIMM to test the DIMM/Mother Board
    It is estimated that it will take 1 to 2 hours per GB of RAM so plan to test overnight or over the weekend.
    Most critical in RAM testing is the number of passes. It must be at least 8 passes to reduce the false negatives.
    Anything less than 8 passes needs to be repeated to make a valid test.
    Please use a camera to take pictures of each result and post an image into the thread.



    Code:
    Windows failed fast startup with error status 0xC00000D4.
    Code:
    Dump file creation failed due to error during dump creation.
    Code:
    Installation Failure: Windows failed to install the following update with error 0x800736CC: 2017-07 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4025342).
    Code:
    Dump file creation failed due to error during dump creation.
    Code:
    Installation Failure: Windows failed to install the following update with error 0x800736CC: 2017-07 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4025342).
    Code:
    Crash dump initialization failed!
    Code:
    BugCheck DE, {2, ffffb2082b920230, ffffb2082ba56210, 990fe8c0}Probably caused by : memory_corruption ( nt!MmPurgeSection+10ac14 )
    Code:
    BugCheck 1A, {41792, fffff9016dc00230, 10000000, 0}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption ( ONE_BIT )
    Code:
    BugCheck 109, {a3a024da4d1b6536, 0, 570ddec0b883ead7, 101}Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Code:
    ffffbd80`cb3e1058  fffff804`b56354b3Unable to load image \SystemRoot\System32\Drivers\dump_iaStorAV.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for dump_iaStorAV.sys*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorAV.sys dump_iaStorAV+0x754b3
    Code:
    ffffbd00`8e86e6d8  fffff802`27e7c2b8Unable to load image \SystemRoot\System32\Drivers\dump_iaStorAV.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for dump_iaStorAV.sys*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorAV.sys dump_iaStorAV+0x7c2b8
    Code:
    BugCheck 1A, {41792, fffff1000002f330, 10000000, 0}Probably caused by : memory_corruption ( ONE_BIT )


    Code:
    ffff8f80`12979028  fffff80d`bb58df57Unable to load image \SystemRoot\System32\Drivers\dump_iaStorAV.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for dump_iaStorAV.sys*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorAV.sys dump_iaStorAV+0x7df57




    Code:
    BugCheck 3B, {c0000005, fffff802f5059061, ffff8f801297a720, 0}Probably caused by : memory_corruption
    Code:
    ffff8001`7965e6c8  fffff80f`8110c018Unable to load image \SystemRoot\System32\Drivers\dump_iaStorAV.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for dump_iaStorAV.sys*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorAV.sys dump_iaStorAV+0x7c018
    Code:
    BugCheck 1A, {41793, ffff9c8000019230, 4, 3}Probably caused by : memory_corruption
    Code:
    BugCheck 1A, {41792, ffff8080f4409330, 10000000, 0}Probably caused by : memory_corruption ( ONE_BIT )


    Code:
    BugCheck 1A, {41792, ffffe3bffd45b230, 10000000, 0}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption ( ONE_BIT )
    Code:
    BugCheck 1A, {41792, ffffe180b020d330, 10000000, 0}Probably caused by : memory_corruption ( ONE_BIT )


    Code:
    BugCheck 1A, {41792, ffffee3ffe92e330, 10000000, 0}Probably caused by : memory_corruption
    Code:
    BugCheck 1A, {41792, fffffe00c76f7330, 10000000, 0}Probably caused by : memory_corruption ( ONE_BIT )
      My ComputerSystem Spec
  3.    02 Aug 2017 #3
    Join Date : Mar 2017
    Posts : 8
    Windows 10 x64
    Thread Starter

    Thanks for having a look. I'm going to overnight some replacement memory to carry us through the week, and I'll test the other RAM over the weekend when we can pull the unit for an extended period.
      My ComputerSystem Spec
  4.    02 Aug 2017 #4
    Join Date : Apr 2017
    Posts : 8,710
    windows 10 professional version 1607 build 14393.969 64 bit

    Your welcome.
    You have 4 DIMM slots so you could easily switch the RAM and test at your convenience.
    Download and install CPU-Z to see whether you have single or dual channel RAM:
    CPU-Z | Softwares | CPUID

    Crucial has a downloadable scanner that can give you information about the RAM and possible replacement.
    Welcome to the Crucial US Online Store | Free Delivery

    Nothing has been confirmed yet. So this could be RAM or DIMM/MB.
    Most of the mini dumps when debugged indicated probable memory.
    If the RAM passes the next step is windows driver verifier to look for misbehaving drivers.
      My ComputerSystem Spec

 


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