Windows 10: BSODs Since PC Upgrade

  1.    02 Aug 2017 #1

    BSODs Since PC Upgrade

    Hi everyone, a few months ago I upgraded my computer (new ram, cpu, motherboard), and since then I have been experiencing multiple BSODs. They don't occur often, but maybe around a few times a month. They occur mostly while I'm gaming, but have sometimes occurred when I'm just browsing the internet. I have tried viewing the .dmp files with windbg, but I always get the same "GetContextState failed, 0x8007001E" message, making me unable to actually see the cause of the bsods. I'm not sure if this means that the BSOD is more of a hardware issue or something on my end with windgb. I'll also note that I barely ever (if ever) get the bsods from bench-marking tests and the like, so I'm pretty clueless to what my issue is. Thanks for the help.
      My ComputerSystem Spec

  2. Posts : 20,009
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Aug 2017 #2

    Hi JoshMan9,

    Welcome to Ten Forums.

    There was only 1 bsod mini dump file in the zip.
    When it was debugged it did not display a definitive misbehaving driver.
    There were multiple bsod noted but only one mini dump.
    There were many faulting applications that were related to gaming.

    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan

    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) Make sure that there is no over clocking while troubleshooting.Sometimes there are problems in the bios that produce bsod.

    6) To ensure that there are no improper bios settings please reset the bios.
    Sometimes there can be failure to boot after resetting the bios.

    7) So please make sure your files are backed up.

    8) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything

    9) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    10) windows driver verifier is a tool that is used to find misbehaving drivers.

    It will repetitively produce bsod until all misbehaving drivers are fixed or until windows driver verifier is turned off.

    There are 3 methods to turn off windows driver verifier:
    All methods are done using the windows recovery or windows advanced troubleshooting menu.
    1) startup options (not startup repair) > select #6 safe mode with command prompt >
    type: verifier /reset
    2) command prompt opens Administrator X: \windows\system32\cmd.exe >
    type: verifier /bootmode /resetonbootfail
    3) system restore
    Always attempt to turn off windows driver verifier with safe mode with command prompt verifier /reset
    System restore unfortunately leads to loss of the mini dump file so little progress is made in the troubleshooting.

    To practice navigating within the windows advanced recovery open administrative command prompt and type: shutdown /r /o /f /t 00

    When using windows driver verifier you will want to be able to view the bsod window. Make sure automatic restart is unchecked so that you have time to view the bsod window. The bsod window typically displays a stop code driver verifier detected violation and sometimes displays the misbehaving driver in the form *.sys. If you see the driver displayed please record it and post it in the thread.

    The system settings need to be modified to not automatically restart so that you have ample time to view the bsod window. Follow the settings in this link: BSOD Finding and fixing them - Microsoft Community

    Keyboard: win + r keys simultaneously > type or copy and paste: sysdm.cpl > click advanced tab > under startup and recover click settings > under system failure uncheck automatically restart

    See this link: BSOD Finding and fixing them - Microsoft Community:

    Please read this link so that you understand how to use windows driver verifer. It has custom settings to use for the testing.

    After each bsod you will turn off windows driver verifier and return to the desktop. On the desktop you will use bluescreenview and whocrashed to process the bsod mini dump file. You will then update or uninstall and reinstall the misbehaving drivers. Then you will reactivate windows driver verifier to find the next misbehaving driver. You can update or uninstall all misbehaving drivers first and after there are no more bsod start installing drivers. Alternatively you can reinstall a driver as soon as it is uninstalled. It is personal preference. The end result should be the same.

    Blue screen of death (STOP error) information in dump files.

    Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials

    Please make sure that you create a brand new restore point before using windows driver verifier.
    You can start using the tool when you have time to process the bsod and feel comfortable navigating the windows advanced troubleshooting menu.

    As you have bsod please update the zip file: BSOD - Posting Instructions - Windows 10 Forums

    Crash dump initialization failed!
    BugCheck 1, {7ffd6a028c34, 0, 200000, ffff8001cdcefb00}Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExitPico+194 )
    Problem signature:P1: CorsairLink4.Service.exe
      My ComputerSystem Spec

  3.    02 Aug 2017 #3

    Thanks for the fast reply, here are the results of the commands you sent:

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is SpeedDemon.

    Stage 1: Examining basic file system structure ...
    298496 file records processed.
    File verification completed.
    7086 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    430650 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    66078 data files processed.
    CHKDSK is verifying Usn Journal...
    33681288 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    243617791 KB total disk space.
    150633044 KB in 219300 files.
    143420 KB in 66079 indexes.
    0 KB in bad sectors.
    407955 KB in use by the system.
    65536 KB occupied by the log file.
    92433372 KB available on disk.

    4096 bytes in each allocation unit.
    60904447 total allocation units on disk.
    23108343 allocation units available on disk.


    Going to work on the rest of the stuff you posted, thanks again
      My ComputerSystem Spec


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