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  1.    01 Aug 2017 #11
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    In addition to Kyphi's media other options that you can try:
    1) Use Memtest86+ flash drive and test the memory. When you view the monitor what do you see?
    2) Use a bootable Ubuntu flash drive. When you view the monitor what do you see?
    3) Power on the computer repetitively clicking the F2 or F10 key. In the bios navigate to UEFI diagnostics.
    Run the extensive or loop until failure test if available. Run this overnight as it may take 4 to 6 hours depending on the amount of RAM and the size of the drive.
      My ComputerSystem Spec
  2.    01 Aug 2017 #12
    Join Date : Apr 2015
    Posts : 12,819
    W10Prox64

    Quote Originally Posted by zbook View Post
    In addition to Kyphi's media other options that you can try:
    1) Use Memtest86+ flash drive and test the memory. When you view the monitor what do you see?
    2) Use a bootable Ubuntu flash drive. When you view the monitor what do you see?
    Very good additional options indeed, zbook. I have a sneaky suspicion his drive may have died, since he mentions SeaTools doesn't even see it. When booting to Ubuntu Live distro, upon reaching the desktop, he may immediately get a notice that his hard drive is failing/has failed.

    Quote Originally Posted by HalpStanpls View Post
    ...I've already tried using SeaTools for DOS but it can't detect my HDD even though in BIOS theres a HDD listed on Boot...
      My ComputerSystem Spec
  3.    02 Aug 2017 #13
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi HalpStanpls and welcome to Tenforums.
    The scanner from MS you refer to - is that the MRT (Malicious Software Removal Tool) or Windows Defender? And the reason you were running it please? (did you have reason to believe you were infected?)

    I would suggest downloading Kyhi's recovery tool, and do a few things:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    1. check the hard drive health
    a. either download Crystal Disk Info or
    b. use HDTune (already in the recovery environment)

    2. run chkdsk on the drive

    3. view the drive in Disk Management and make sure it's not "RAW"

    4. copy all your important data off the drive using File Manager copy/paste

    5. try using Macrium to "fix boot" (also in the recovery environment)
    It keeps giving me an error when i put the recovery media in a bootable USB
    "The device is in use by another process. Please close any other process that may be accessing the device.
    C:\Windows\explorer.exe (r) "

    The only process that was using the device was the Rufus.exe
      My ComputerSystem Spec
  4.    02 Aug 2017 #14
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    In addition to Kyphi's media other options that you can try:
    1) Use Memtest86+ flash drive and test the memory. When you view the monitor what do you see?
    2) Use a bootable Ubuntu flash drive. When you view the monitor what do you see?
    3) Power on the computer repetitively clicking the F2 or F10 key. In the bios navigate to UEFI diagnostics.
    Run the extensive or loop until failure test if available. Run this overnight as it may take 4 to 6 hours depending on the amount of RAM and the size of the drive.

    Attachment 146800
    This is what I see.
    Im gonna try using Ubuntu next after I redownload the Recovery Tool. There is some issue on my Internet today so downloading is so slow.. what luck -_-

    Edit: at the end it shows Pass is complete but still continuing
    Last edited by HalpStanpls; 02 Aug 2017 at 10:59.
      My ComputerSystem Spec
  5.    02 Aug 2017 #15
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    If you are able to boot using Ubuntu you may be able to check the drive using HD sentinel:
    Hard Disk Sentinel - Free Linux version
      My ComputerSystem Spec
  6.    02 Aug 2017 #16
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi HalpStanpls and welcome to Tenforums.
    The scanner from MS you refer to - is that the MRT (Malicious Software Removal Tool) or Windows Defender? And the reason you were running it please? (did you have reason to believe you were infected?)

    I would suggest downloading Kyhi's recovery tool, and do a few things:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    1. check the hard drive health
    a. either download Crystal Disk Info or
    b. use HDTune (already in the recovery environment)

    2. run chkdsk on the drive

    3. view the drive in Disk Management and make sure it's not "RAW"

    4. copy all your important data off the drive using File Manager copy/paste

    5. try using Macrium to "fix boot" (also in the recovery environment)
    I can't make it bootable using Rufus if the file system is in Fat32. I can only make one when choosing ntfs.
    Edit: Im on a blue windows logo and it's loading
      My ComputerSystem Spec
  7.    02 Aug 2017 #17
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Another option is to use a hard drive enclosure to attach the drive to another computer and then test the drive.
    Hard drive enclosures are inexpensive and are available on Amazon.
      My ComputerSystem Spec
  8.    02 Aug 2017 #18
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi HalpStanpls and welcome to Tenforums.
    The scanner from MS you refer to - is that the MRT (Malicious Software Removal Tool) or Windows Defender? And the reason you were running it please? (did you have reason to believe you were infected?)

    I would suggest downloading Kyhi's recovery tool, and do a few things:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    1. check the hard drive health
    a. either download Crystal Disk Info or
    b. use HDTune (already in the recovery environment)

    2. run chkdsk on the drive

    3. view the drive in Disk Management and make sure it's not "RAW"

    4. copy all your important data off the drive using File Manager copy/paste

    5. try using Macrium to "fix boot" (also in the recovery environment)
    Ive ran HDTune but it can't see my HDD only the flash drive
      My ComputerSystem Spec
  9.    02 Aug 2017 #19
    Join Date : Apr 2015
    Posts : 12,819
    W10Prox64

    @zbook: did you see in the Memtest pic "Lenovo Invalid"? I've never seen that before.
    @HalpStanpls : So, SeaTools for DOS could not see your drive, HDTune could not see it either. What happened when you booted to Ubuntu? This indicates a failure - either drive, or connector/motherboard.

    The next step for troubleshooting would be to remove the drive from the laptop, connect it to an adapter, and plug it into a working system, to see if it is recognized, as zbook suggested.
    Disassemble Lenovo Ideapad - How to Upgrade Memory SSD Hard Drive | Clean Fan Z400 Disassembly - YouTube

    SATA to USB adapter examples:
    https://www.amazon.com/StarTech-SATA.../dp/B00HJZJI84

    https://www.amazon.com/Tool-free-Ina...ds=2.5%22+case

    If the drive is readable, then the problem resides within the laptop, either bad connections from the drive to the MB, or a problem with the MB itself.
      My ComputerSystem Spec
  10.    02 Aug 2017 #20
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    @simrick This link I just found.....others have had similar problems: LENOVO INVALID (U3E1) - Lenovo Community
      My ComputerSystem Spec

 
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