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  1.    30 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 28
    Windows 10

    BSOD on random times,error 0x000000124


    Hello everyone..I have a reccuring problem with my second pc.
    I get BSOD on random times (when i play games or when i watch videos or i just using the web).
    It was happening from the start and i thought it was from an old vga that i had,so i change it but the problem continued.I have taken my pc in 2 different stores and they run some stressed test and update the bios and some memory tests and they told me that it was all ok.But again my BSOD continued ,i changed the windows from 7 to 10 and still i have the same issues..My hdd are on 100 health.
    Pc specs
    Asus Maximus Vii Ranger
    HyperX Predator 8GB DDR3-2400MHz Dual Kit
    HyperX Savage 8GB DDR3-2400MHz
    Coolermaster Real Power m620
    If it's something that i missed to point out or if u need anymore information ask me.Thanks in advance
    PS i also have voltage stabilizer if that helps on something.
      My ComputersSystem Spec
  2.    30 Jul 2017 #2
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Correct format of the files.
      My ComputersSystem Spec
  3.    31 Jul 2017 #3
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    See posting instructions: BSOD - Posting Instructions - Windows 10 Forums

    If possible please use English as the default language so that we can troubleshoot the logs.

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
      My ComputerSystem Spec
  4.    01 Aug 2017 #4
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    See posting instructions: BSOD - Posting Instructions - Windows 10 Forums

    If possible please use English as the default language so that we can troubleshoot the logs.

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    Hello i have followed the instructions on the post and i have updated the zip file..it's something that i'm missing?
      My ComputersSystem Spec
  5.    01 Aug 2017 #5
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    ...
      My ComputerSystem Spec
  6.    01 Aug 2017 #6
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    The log files were not included in the zip.
    Please open the other threads in the forum so that you can see what is missing and what is needed for the troubleshooting.

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  7.    01 Aug 2017 #7
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    The log files were not included in the zip.
    Please open the other threads in the forum so that you can see what is missing and what is needed for the troubleshooting.

    BSOD - Posting Instructions - Windows 10 Forums
    Ok i will .thanks and sorry for the inconvenience
      My ComputersSystem Spec
  8.    01 Aug 2017 #8
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    this is the proper file
      My ComputersSystem Spec
  9.    01 Aug 2017 #9
    Join Date : Apr 2017
    Posts : 8,654
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi savoukos,

    Welcome to Ten Forums.

    Some of the BSOD mini dump files displayed WHEA errors which is almost always a hardware problem.
    The event log indicated that Windows failed fast startup.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan

    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) Make sure that there is no over clocking while troubleshooting.

    Sometimes there are problems in the bios that produce bsod.

    The bios in your computer: BIOS Version/Date American Megatrends Inc. 3003, 10/28/2015

    7) Please check to see if this is the most up to date version.

    8) To ensure that there are no improper bios settings please reset the bios.

    Sometimes there can be failure to boot after resetting the bios.

    9) So please make sure your files are backed up.

    10) Please make a backup image with Macrium:

    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything

    11) And please create a restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    12) When testing for WHEA hardware errors we need to systematically check CPU, GPU, memory and drive.

    13) Once the bios is reset and there is no overclocking:

    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:

    Speccy - Free Download - Piriform: Speccy - System Information - Free Download

    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID

    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer

    14) download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.

    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool: The Intel® Processor Diagnostic Tool

    15) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

    Please use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    16) Run memtest86+ version 5.01 for at least 8 passes.
    This may take hours so plan to run it overnight. (It may take more than 16 hours for 16 GB of RAM)
    (If you cannot be without the computer for this duration of time you can run 1 RAM at a time in the same DIMM but this decreases the value of the testing for dual channel ram) So please plan to run the Memtest86+ for a long duration of time so that you have at least 8 passes. Anything less than 8 passes is an invalid test as the incidence of false negatives is too high. Please make sure that you have made > 8 passes and then submit a photo.
    Memtest86+ - Advanced Memory Diagnostic Tool

    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461

    When Memtest86+ has completed 8 or more passes make an image of the results to post into the thread.
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    We're looking for zero errors here.
    Even a single error will indicate RAM failure.
    Using a camera or a smart phone camera make a photo of the result and post it.
    If you have 1 error you can abort the testing for both RAM and test 1 at a time in the same DIMM to determine which RAM is malfunctioning. If both RAM pass in the same DIMM then perform the testing in another DIMM.


    17) Run HD Sentinel:
    Hard Disk Sentinel - HDD health and temperature monitoring
    When it has completed please use the Microsoft snipping to make an image and post into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    18) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.

    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials


    All of these test should be done with the bios reset and no over clocking.

    For each of the above tests please record maximum temperatures.

    And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    19) turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials




    core temp

    Code:
    BugCheck 101, {30, 0, ffffdf800e035180, 1}Probably caused by : memory_corruption
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: ffffd98b2afb7028, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    Code:
    1: kd> !errrec ffffd98b2afb7028===============================================================================Common Platform Error Record @ ffffd98b2afb7028-------------------------------------------------------------------------------Record Id     : 01d30a4693326f3bSeverity      : Fatal (1)Length        : 928Creator       : MicrosoftNotify Type   : Machine Check ExceptionTimestamp     : 7/31/2017 22:05:22 (UTC)Flags         : 0x00000000===============================================================================Section 0     : Processor Generic-------------------------------------------------------------------------------Descriptor    @ ffffd98b2afb70a8Section       @ ffffd98b2afb7180Offset        : 344Length        : 192Flags         : 0x00000001 PrimarySeverity      : FatalProc. Type    : x86/x64Instr. Set    : x64Error Type    : Cache errorOperation     : GenericFlags         : 0x00Level         : 0CPU Version   : 0x00000000000306c3Processor ID  : 0x0000000000000002===============================================================================Section 1     : x86/x64 Processor Specific-------------------------------------------------------------------------------Descriptor    @ ffffd98b2afb70f0Section       @ ffffd98b2afb7240Offset        : 536Length        : 128Flags         : 0x00000000Severity      : FatalLocal APIC Id : 0x0000000000000002CPU Id        : c3 06 03 00 00 08 10 02 - bf fb fa 7f ff fb eb bf                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00Proc. Info 0  @ ffffd98b2afb7240===============================================================================Section 2     : x86/x64 MCA-------------------------------------------------------------------------------Descriptor    @ ffffd98b2afb7138Section       @ ffffd98b2afb72c0Offset        : 664Length        : 264Flags         : 0x00000000Severity      : FatalError         : DCACHEL0_WR_ERR (Proc 1 Bank 1)  Status      : 0xbf80000000000124  Address     : 0x000000012e0e5380  Misc.       : 0x0000000000000086
    Code:
    BugCheck 124, {0, ffffd98b2afb7028, bf800000, 124}Probably caused by : GenuineIntel
    Code:
    BugCheck 101, {30, 0, ffffbb80df82e180, 1}Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Code:
    BugCheck 9C, {0, ffffb60067b4a820, 0, 0}Probably caused by : ntkrnlmp.exe ( nt!KxMcheckAbort+7b )
    Code:
    BugCheck 9C, {0, fffff80353bbeba0, 0, 0}Probably caused by : intelppm.sys ( intelppm!MWaitIdle+18 )
    Code:
    Windows failed fast startup with error status 0xC00000D4.
    Code:
    Event[3715]:  Log Name: System  Source: Service Control Manager  Date: 2017-06-27T11:51:06.320  Event ID: 7000  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-5LVHCU4  Description: The ALSysIO service failed to start due to the following error: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
    Code:
    Startup Repair failed.
    Last edited by zbook; 01 Aug 2017 at 15:27.
      My ComputerSystem Spec
  10.    01 Aug 2017 #10
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Hello,
    bios have been reseted and up to date
    during the prime95 test i got a bsod "0x00000101"
    during the 3 times i've taken my pc for check to the retailer i got it from and another pc shop nearby, they've run memtest cpu and gpu stresstests and all passed successfully
      My ComputersSystem Spec

 
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