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  1.    14 Aug 2017 #21
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    In the prior post you were waiting to hear from the retailer as you had shipped the PC.
    What information is available?
    That they have done the same tests over and over and they didn't had any bsod.And that the hardware is working perfectly.But they have no idea what those bsod are and why are happening..They also run tests on with a different HDD ..
    So the only think that is left from me to do is to format another hdd and clean install Windows there and not on my primary to check if there is a problem with that..
      My ComputersSystem Spec
  2.    14 Aug 2017 #22
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    The testing here was interrupted by the return of the computer.
    See the prior post.
    The next step is windows driver verifier to find misbehaving drivers.


    Please post an updated dm log zip: BSOD - Posting Instructions - Windows 10 Forums


    1) create a brand new restore point
    2) backup files to another drive
    2) create a backup image using Macrium:
    Macrium Software | Your Image is Everything
    3) place the backup image onto another drive
    4) read the information in the links below
    5) learn the 3 commands to turn off windows driver verifier
    6) practice the commands using the administrative command prompt command: shutdown /r /o /f /t 00
    7) make sure system recovery has bsod mini dump automatic restart unchecked so that you have time to view the bsod window
    8) When all of the above is complete use link 2 for the customized settings for testing
    9) windows driver verifier will repetitively produce bsod until all misbehaving drivers are fixed or until it is turned off. Each time you return to the desktop you will run both bluescreenview and whocrashed.
    10) download and install bluescreenview: Blue screen of death (STOP error) information in dump files.
    11) download and install whocrashed: http://www.resplendence.com/whocrashed
    12) post a new zip after each bsod so that we can guide you through the process:
    BSOD - Posting Instructions - Windows 10 Forums
    13) when there are no more bsod using windows driver verifier it will be run for an additional 36 hours while the computer is under typical use. If there are no more bsod the troubleshooting will be completed using windows driver verifier.

    1) https://answers.microsoft.com/en-us/...d-e95ee5d8669d


    2) https://answers.microsoft.com/en-us/...3-c48669e4c983

    3) Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec
  3.    15 Aug 2017 #23
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Hello, i uploaded the new bsod files and will do ti again once i've finished the rest tests you asked
      My ComputersSystem Spec
  4.    15 Aug 2017 #24
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Please fill in your system specs.
    Please follow this tutorial and download the tool.

    The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.

    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'.

    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    System Info - See Your System Specs - Windows 7 Help Forums

    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
      My ComputerSystem Spec
  5.    15 Aug 2017 #25
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    i uploaded a photo cause i am using 2 pcs so i wont lose the other ones info.
    cooler master 620m plus 80 psu
    keyboard roccat isku fx
    mouse roccat kiro
    case phanteks p400 eclipse
    monitors asus vs247hr and LG flatron m2094d
    no other cooling than the one from the cpu box that came with and the ones that are on the case in default
      My ComputersSystem Spec
  6.    15 Aug 2017 #26
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    i used BSODAnalyzer and run it for 10 straight hours i hope this might give you some more info

    info WHEA_UNCORRECTABLE_ERROR (124)


    Caused by GenuineIntel .

    This is the Log.

    Opened log file 'c:\BasicAnalysis.txt'

    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*c:\Symbols*https://msdl.microso...ownload/symbols

    Microsoft Windows Debugger Version 10.0.15063.0 AMD64
    Copyright Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\081317-22671-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*c:\Symbols*https://msdl.microso...ownload/symbols
    Symbol search path is: SRV*c:\Symbols*https://msdl.microso...ownload/symbols
    Executable search path is:
    Windows 10 Kernel Version 15063 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 15063.0.amd64fre.rs2_release.170317-1834
    Machine Name:
    Kernel base = 0xfffff801`67a8a000 PsLoadedModuleList = 0xfffff801`67dd65c0
    Debug session time: Sun Aug 13 15:28:15.143 2017 (UTC + 3:00)
    System Uptime: 0 days 0:48:25.822
    Loading Kernel Symbols
    .

    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.

    ..............................................................
    ................................................................
    .................................................
    Loading User Symbols
    Loading unloaded module list
    .......
    GetContextState failed, 0x8007001E
    CS descriptor lookup failed
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get program counter
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, ffffdd05bc2a2028, bf800000, 124}

    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Probably caused by : GenuineIntel

    Followup: MachineOwner
    ---------

    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    1: kd> !analyze -v;r;kv;.logclose;q
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get program counter
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffdd05bc2a2028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------

    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E

    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 10.0.15063.540 (WinBuild.160101.0800)

    SYSTEM_MANUFACTURER: ASUS

    SYSTEM_PRODUCT_NAME: All Series

    SYSTEM_SKU: All

    SYSTEM_VERSION: System Version

    BIOS_VENDOR: American Megatrends Inc.

    BIOS_VERSION: 3003

    BIOS_DATE: 10/28/2015

    BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.

    BASEBOARD_PRODUCT: MAXIMUS VII RANGER

    BASEBOARD_VERSION: Rev 1.xx

    DUMP_TYPE: 2

    BUGCHECK_P1: 0

    BUGCHECK_P2: ffffdd05bc2a2028

    BUGCHECK_P3: bf800000

    BUGCHECK_P4: 124

    BUGCHECK_STR: 0x124_GenuineIntel

    CPU_COUNT: 4

    CPU_MHZ: c7e

    CPU_VENDOR: GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 3c

    CPU_STEPPING: 3

    CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 1E'00000000 (cache) 1E'00000000 (init)

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: Dauntless-Win64-Shipping.exe

    CURRENT_IRQL: f

    ANALYSIS_SESSION_HOST: DESKTOP-5LVHCU4

    ANALYSIS_SESSION_TIME: 08-15-2017 14:17:08.0007

    ANALYSIS_VERSION: 10.0.15063.0 amd64fre

    STACK_TEXT:
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: GenuineIntel

    IMAGE_NAME: GenuineIntel

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE

    BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE

    PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_CACHE

    TARGET_TIME: 2017-08-13T12:28:15.000Z

    OSBUILD: 15063

    OSSERVICEPACK: 540

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 272

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2017-08-01 04:23:25

    BUILDDATESTAMP_STR: 160101.0800

    BUILDLAB_STR: WinBuild

    BUILDOSVER_STR: 10.0.15063.540

    ANALYSIS_SESSION_ELAPSED_TIME: 7cb

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache

    FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}

    Followup: MachineOwner
    ---------

    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get program counter
    GetContextState failed, 0x8007001E
    Unable to retrieve register information
    nt!KeBugCheckEx:
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    fffff801`67bf6560 48894c2408 mov qword ptr [rsp+8],rcx ss:00000000`00000008=????????????????
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    ^ Unable to get program counter '!analyze -v;r;kv;.logclose;q'
      My ComputersSystem Spec
  7.    15 Aug 2017 #27
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    We are working up the bsod WHEA 124 which is typically a hardware problem.
    The information in the above link is available in the prior bsod mini dump debugging.
    What is the link for that application?

    The notable findings are in the code section in post #9.

    What are the BIOS 3.3, 5 and 12 voltage values?
    What are the CPU voltage and frequency?
    https://www.sevenforums.com/tutorials/301799-psu-test-dc-output-voltage.html

    When you are comfortable with the methods to turn off windows driver verifier you can start it with the custom settings in post # 22.
    For any new bsod please post a new zip:
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    When you posted images of HD sentinel there was no error scan image.
    Please post an error scan of the drive.
      My ComputerSystem Spec
  8.    15 Aug 2017 #28
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    this is the link of the application
    https://raw.github.com/Gi0tis/BSODAn...ODAnalyzer.exe
    this is the link to the site but it is in greek.
    BSODAnalyzer v0.9.9.0
    the next thing i will do is to complete your request at post #22.
    will check for the voltage values
    can you please explain the error scan of the drive you want? i had no error on the hd sentinel. sorry for the trouble
      My ComputersSystem Spec
  9.    15 Aug 2017 #29
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Disk > surface test
    If that is not part of the trial or free edition the use HD tune: http://www.hdtune.com/
      My ComputerSystem Spec
  10.    17 Aug 2017 #30
    Join Date : Jul 2017
    Posts : 28
    Windows 10
    Thread Starter

    Hello sorry for taking so long to reply but there is a lot of workload.
    I used the settings provided for the verifier and starting doing the tests for the hdd.i got a bsod at that time that i can only give you a screenshot of it.after restart verifier kicked in and after second reboot pc went into repair mode and went to an earlier state.so i have not the files to upload. i will do the verifier from post #22 as soon as possible and provide them to you. thank you and sorry for taking so long from my behalf.
      My ComputersSystem Spec

 
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