Hi
There were 2 bsod mini dump files and there was no definitive misbehaving driver.
Outlook was identified as a faulting application.
Corruption on the drive file system was reported in the event log.
Windows failed fast startup.
Open administrative command prompt and type or copy and paste these commands:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
4) chkdsk /x /f /r (this may take many hours so plan to run it overnight
5) when chkdsk has completed please post a link into the thread.
6) Open control Panel > Programs and Features > right-click on your Office program and click Change > Repair
7) Run memtest86+ version 5.01 for at least 8 runs.
This may take many hours so plan to run it overnight.Memtest86+ - Advanced Memory Diagnostic Tool
When Memtest86+ has completed 8 or more runs use a camera or a smart phone camera to make an image of the results to post into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM Windows 10 BSOD Tutorials
8) Turn Windows fast startup off:
https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html
Code:
07/29/2017 8:04 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0x1648
Faulting application start time: 0x01d30841549363c1
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: 4c27461e-6a5c-4ad3-975b-f00a2f67db48
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/28/2017 12:41 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0x1ad0
Faulting application start time: 0x01d3079ec4e33448
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: d3b95f5c-76b8-42a0-8def-90f0ae245785
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/27/2017 21:33 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0x2320
Faulting application start time: 0x01d3071fe59296d6
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: bd469d5d-7e04-450c-8eb0-8fb88c4d280b
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/27/2017 21:34 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0x242c
Faulting application start time: 0x01d307202195e8e2
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: 7fcaaba2-6fd4-4691-ba52-4e4dad4ded86
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/27/2017 21:32 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0x2724
Faulting application start time: 0x01d3071fe262064c
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: 21130be0-ef0f-4ef2-97de-fd0efef6737c
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/29/2017 7:41 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0x66c
Faulting application start time: 0x01d3083e08296a55
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: c06be780-d3de-4ca8-a8b3-b33841713766
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/27/2017 21:33 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0xa88
Faulting application start time: 0x01d3071ffcd50a7d
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: 7f70d223-1208-4750-8d01-3db99d95150b
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail07/27/2017 21:32 Application Error Faulting application name: HxOutlook.exe, version: 16.0.8241.4127, time stamp: 0x5967c24f
Faulting module name: wlibim.dll, version: 16.0.8201.1018, time stamp: 0x59415fdb
Exception code: 0xc0000005
Fault offset: 0x000000000002991a
Faulting process id: 0xc60
Faulting application start time: 0x01d3071fdbe50db7
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe\wlibim.dll
Report Id: 374d0f9a-1521-4db9-8683-6e08a9e45964
Faulting package full name: microsoft.windowscommunicationsapps_17.8241.41275.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail
Code:
Event[1243]: Log Name: System Source: Ntfs Date: 2017-07-29T10:03:13.279 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: Arkelwin10 Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown. The file system structures need to be scanned online.
Code:
Windows failed fast startup with error status 0xC00000D4.
Code:
Event[1242]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2017-07-29T10:03:13.279 Event ID: 98 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: Arkelwin10 Description: Volume C: (\Device\HarddiskVolume10) requires an Online Scan. An Online Scan will automatically run as part of the next scheduled maintenance task. Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
Code:
BugCheck 3B, {c0000005, fffff8002e779d2f, ffff8e00603b0b10, 0}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption
Code:
BugCheck 1A, {41792, fffffc800002ba10, 40000000000000, 0}Probably caused by : memory_corruptionFollowup: memory_corruption