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  1.    28 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 1
    windows 10

    Blue Screen Of Death on youtube, DPC_watchdog_violation


    Hi, I've been having a problem with my Windows 10 laptop and could use some help. My problem is I keep getting BSOD on my Asus A555DG when watching youtube videos after differing amounts of time. It says DPC_watchdog_violation at the blue screen. Reading another post I saw that this dmp file seems to help you guys pinpoint the problem so I downloaded and ran the program for it and uploaded it here. It has been driving me nuts and any help would be greatly appreciated.
      My ComputerSystem Spec
  2.    29 Jul 2017 #2
    Join Date : Jul 2017
    Posts : 33
    Windows 10 x64 - Windows 7 SP1 x86

    There appears to be a common bug with ASUS and the Realtek driver, it may only be resolved with a patch issued by either one of the aforementioned companies.

    Code:
    0: kd> lmvm rtwlane
    
    start             end                 module name
    fffff807`16e00000 fffff807`174aa000   rtwlane  T (no symbols)           
        Loaded symbol image file: rtwlane.sys
        Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys
        Image name: rtwlane.sys
        Timestamp:        Thu May 18 03:17:33 2017 (591D043D)
        CheckSum:         0068C24E
        ImageSize:        006AA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    It appears that the exact same driver is causing the bugcheck, I would suggest reporting this to ASUS if you can. Otherwise, I can only advise that you use a different driver from their support page for your particular model.
      My ComputerSystem Spec
  3.    29 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 6
    windows 10

    Attachment 146245
    I have the exakt same problem i also attached my .dmp (the minidump)

    I have gone to my manufactur website and installed all the latest drivers but it still crashes , " while watching youtube videos after differing amounts of time."
      My ComputerSystem Spec
  4.    30 Jul 2017 #4
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    There were 20 bsod mini dump files in the zip.
    All 20 had the same bug check 133 and all had the same misbehaving driver rtwlane.sys
    This driver is Realtek Wireless LAN 8
    The computer is an Asus laptop.
    We have noticed a significant increase in the number of Realtek wireless bsod with Asus computers.
    Initially we had the misbehaving drivers replaced with the newest drivers and there were recurrent bsod.
    The drivers that were rolled back were reported to no longer bsod.
    Sometimes it is possible to think that a driver has been uninstalled and replaced with a different one when in reality windows had already replaced the driver.
    So these are some options to fix the Realtek wireless driver:
    1) find every available driver from each Asus and Realtek.
    Report back in the thread the number of Asus approved drivers.
    Report back in the thread the number of driver available for your computers configuration from the Realtek website: Realtek
    2) See if you can locate a ethernet cable or cat5e cable so that you can connect the computer to the internet and use the computer hardware to turn off wireless.
    Report into the thread about your ability to connect to the internet using a wired connection and your ability to use hardware to turn off wireless.
    Some other problems noticed in the zip are displayed below:
    3) reinstall any AMD applications/software from the Asus web site for your computers configuration and operating system
    4) reinstall any audio drivers (let us know if they are or are not conexant audio) from the Asus website for your computers configuration and operating system.
    5) download and install both whocrashed and bluescreenview:
    http://www.resplendence.com/whocrashed
    Blue screen of death (STOP error) information in dump files.
    6) Once you have information on all of the Realtek drivers we will work on finding one that may work without producing bsod.
    Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread




    Code:
    BugCheck 133, {0, 501, 500, fffff80339be1348}
    
    *** WARNING: Unable to verify timestamp for rtwlane.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys<br>Probably caused by : rtwlane.sys ( rtwlane+c8404 )
    Code:
    RTWlanE      Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel        Manual     Running    OK         TRUE        FALSE        4,096             3,551,232   0          5/17/2017 10:17:33 PM  C:\Windows\system32\DRIVERS\rtwlane.sys          8,192
    rtwlane.sys Realtek PCI-E Wireless LAN NIC NDIS Driver http://www.realtek.com.tw/downloads/...Level=4&Conn=3

    Code:
    amduart      AMD UART Service       AMD UART Service       Kernel        Manual     Running    OK         TRUE        FALSE        8,192             57,344      0          5/10/2016 10:42:57 PM  C:\Windows\system32\drivers\amduart.sys
    <br><br><br>
    Code:
    7/20/2017 8:39 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: b30d195b-97db-4951-8d2c-2391a510402d&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:39 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: 2ee56601-77fb-44d3-b59d-750ca7195ec0&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: f7eeea75-744c-4e8a-b3f5-0d00844a8518&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: bef04f20-534c-4260-bc35-1575bf0951cd&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: d90248f5-7adf-4763-9a9c-8c7c96b2741b&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: e432190f-f773-4364-84b6-08ff30a8b717&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: b1b07a0b-20ad-4174-b646-1be41d23380b&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: 7adbe82f-5c75-4fb1-8624-765d1d303ce9&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    7/20/2017 8:38 PM    Application Error    Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346&amp;#x000d;&amp;#x000a;Faulting module name: CX64BP18.dll, version: 4.81.18.0, time stamp: 0x55b0a30d&amp;#x000d;&amp;#x000a;Exception code: 0xc0000005&amp;#x000d;&amp;#x000a;Fault offset: 0x000000000006605a&amp;#x000d;&amp;#x000a;Faulting process id: 0x784&amp;#x000d;&amp;#x000a;Faulting application start time: 0x01d301966aa68806&amp;#x000d;&amp;#x000a;Faulting application path: C:\Windows\system32\AUDIODG.EXE&amp;#x000d;&amp;#x000a;Faulting module path: C:\Windows\system32\CX64BP18.dll&amp;#x000d;&amp;#x000a;Report Id: 191dbc6e-c438-4dcf-9f15-c1d83db01f0e&amp;#x000d;&amp;#x000a;Faulting package full name: &amp;#x000d;&amp;#x000a;Faulting package-relative application ID:
    Last edited by zbook; 30 Jul 2017 at 02:37.
      My ComputerSystem Spec
  5.    30 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 6
    windows 10

    I have had alot of crashes but my CCleaner usually cleans them away and all of the times it crashes the stopcode is "DPC_WATCHDOG_VIOLATION"

    1) i have all the recent drivers from asus
    X555LA | Laptops | ASUS USA

    I5-5200U , win10 64bit
    i have not downloaded any drivers from realtek yet

    2) I have no problem using internet the only problem comes when i watch videos , i will try using and see what happens , i have ran a stress test to test my most of my hardwares and no signs of problems. I usually use wired connection but now that iam on summer vacation i use wifi more , (from where i live to my parents home)
    and i have a little difficulty understanding what "use hardware to turn off wireless" means

    3) I dont think i have any AMD applications , if i do how do i check that ?

    4) Yes, i did reinstall the audio drivers from the link above right after posting yesterday

    5) I have the bluescreenviewer and they said that the driver that caused it was "ntoskrnl.exe" and i will try installing whoscrashed

    6) How do i get all info about realtek ? XD

    Thanks for your quick respons
      My ComputerSystem Spec
  6.    30 Jul 2017 #6
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    1) In Ccleaner there is a box to check or un-check that is located: windows tab > system
    Make sure that this box is unchecked.
    2) Do not download any Realtek drivers at this time.
    3) Use the Asus serial or product number to identify drivers for your computers configuration. If you have the option to view drivers for windwos 10, 8.1 and 7 see how many drivers you can find for your computer.
    List each of these in the thread.
    4) On the Realtek website see how many drivers you can find for your computers configuration. Check again for windows 10, 8.1 and 7.
    Report the results into the thread.
    5) Once all of the drivers are identified perform the following steps:
    6) Disconnect the computer from wireless
    7) Turn off windows automatic update on non-Windows dirvers:
    Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials
    8) Open device manager > network adapters > Realtek PCI-E wireless LAN > right click > properties > driver > driver details > confirm rtwlane.sys > use snipping tool to make an image and post into the thread
    9) open file explorer > this PC > local disk C: > view right upper corner search > type rtwlane.sys > view results
    10) use snipping tool to make an image and post into the thread.
    11) connect the computer to the ethernet so that you have wired access and make sure you mechanically turned off wireless.h
    12) view file explorer and make sure that after you uninstall rtwlane.sys it does not get reinstalled until you reinstall it.
    13) choose one of the oldest Asus approved Realtek wireless drivers for your computer and install it
    14) reboot and monitor for bsod
    15) the process will continue until one of the Realtek drivers either from Asus or Realtek no longer produces bsod.
    16) The processor and graphics on your computer are AMD so there must be lots of drivers available on the Asus website for your computers serial or product number.
      My ComputerSystem Spec
  7.    30 Jul 2017 #7
    Join Date : Jul 2017
    Posts : 6
    windows 10

    Attachment 146300 this is the drivers i found for Asus , i dont know how i search for drivers on realtek
      My ComputerSystem Spec
  8.    30 Jul 2017 #8
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    Please post a link into the thread that opens the Asus prepopulated with your serial or product number to view all of the available drivers.
      My ComputerSystem Spec
  9.    30 Jul 2017 #9
    Join Date : Jul 2017
    Posts : 6
    windows 10

    Version V6.0.1.75712015/09/01Realtek Audio Driver
    and
    Version V6.0.1.7548



      My ComputerSystem Spec
  10.    30 Jul 2017 #10
    Join Date : Jul 2017
    Posts : 6
    windows 10

    X555LA | Laptops | ASUS USA

    this is the link , you need to pic CPU and OS
    which is "Ix-5xxxxU" and OS is "Windows 10 64bit"
      My ComputerSystem Spec

 
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