Windows 10: BSOD dpc dogwatch violation while watching youtube/netflix

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  1.    27 Jul 2017 #1

    BSOD dpc dogwatch violation while watching youtube/netflix


    I've been getting constant BSODs while watching youtube or netflix. It starts with a loud static noise which makes my laptop freeze; however, sometimes it goes back to normal after a few seconds or it gives me a BSOD. I've tried a lot of things like downgrading Realtek PCIe GBE Family Controller and changing my IDE ATA/ATAPI controllers to Standard SATA AHCI Controller, but nothing seems to be working. I even called ASUS helpline and the only thing they said I could do was do a system reset or restore but I was hoping there would be a way around that. Thanks in advance.

    Attachment 145902
      My ComputerSystem Spec

  2.   My ComputersSystem Spec

  3.    27 Jul 2017 #3

    Hi axe0,

    I've already tried to downgrade rtwlane.sys but I'm not sure if I did it right. The driver I chose was under network adapters and was called "Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC". When I did this, it resulted in my laptop constantly giving me BSODs (IRQ_NOT_LESS_OR_EQUAL) and I couldn't do anything on it. I had to reboot it in safe mode and update the driver back to the original version to stop this. Can you give me step by step instructions on how to safely downgrade rtwlane.sys without this occurring? Thanks
      My ComputerSystem Spec


  4. Posts : 33
    Windows 10 x64 - Windows 7 SP1 x86
       27 Jul 2017 #4

    It appears that you chose the correct driver. Please find the details below:

    Code:
    Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC
    The call stack reveals the following:

    Code:
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff800`3c037bc8 fffff800`3a2303d2 nt!KeBugCheckEx
    01 fffff800`3c037bd0 fffff800`3a109899 nt!KeAccumulateTicks+0x124ea2
    02 fffff800`3c037c30 fffff800`3a01b676 nt!KeClockInterruptNotify+0x599
    03 fffff800`3c037f40 fffff800`3a0a3675 hal!HalpTimerClockInterrupt+0x56
    04 fffff800`3c037f70 fffff800`3a201b5a nt!KiCallInterruptServiceRoutine+0xa5
    05 fffff800`3c037fb0 fffff800`3a201fa7 nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 fffff800`3c0303a0 fffff800`3a019d10 nt!KiInterruptDispatchNoLockNoEtw+0x37
    07 fffff800`3c030530 fffff80e`bcaa8404 hal!KeStallExecutionProcessor+0x110 << Crash likely to have been caused here
    08 fffff800`3c0305c0 ffffd489`3d400001 rtwlane+0xc8404
    09 fffff800`3c0305c8 ffffd489`3d400000 0xffffd489`3d400001
    0a fffff800`3c0305d0 00000000`00000001 0xffffd489`3d400000
    0b fffff800`3c0305d8 00000000`00000001 0x1
    0c fffff800`3c0305e0 ffff0008`0000001a 0x1
    0d fffff800`3c0305e8 fffff80e`bcaf0000 0xffff0008`0000001a
    0e fffff800`3c0305f0 00000000`00000000 rtwlane+0x110000
    The raw thread stack shows some further information about the DPC:

    Code:
    0: kd> !procdumpext.dpx ffff82014dd68000 ffff82014dd6e000 -u
    Start memory scan  : 0xffff82014dd68000
    End memory scan    : 0xffff82014dd6e000
    
    0xffff82014dd6d780 : 0x0000000000000000 :  Trap @ ffff82014dd6d780
    0xffff82014dd6d878 : 0xfffff8003a2052f6 : nt!KiSwapContext+0x76
    0xffff82014dd6d888 : 0xfffff8003a019da2 : hal!KeStallExecutionProcessor+0x1a2
    *** WARNING: Unable to verify timestamp for rtwlane.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    0xffff82014dd6d8c8 : 0xfffff8003a019d2c : hal!KeStallExecutionProcessor+0x12c
    0xffff82014dd6da88 : 0xfffff8003a0a9b49 : nt!KeAcquireSpinLockRaiseToDpc+0x39
    0xffff82014dd6daa0 : 0xfffff8003a48c200 : nt!ExNode0
    0xffff82014dd6dac0 : 0xfffff80eb8dd9700 : ndis!ndisDispatchIoWorkItem
    0xffff82014dd6db08 : 0xfffff8003a0b2e8b : nt!IopProcessWorkItem+0xfb
    0xffff82014dd6db20 : 0xfffff80eb8dd9700 : ndis!ndisDispatchIoWorkItem
    0xffff82014dd6db38 : 0xfffff8003a0b2d90 : nt!IopProcessWorkItem
    0xffff82014dd6db40 : 0xfffff8003a48c200 : nt!ExNode0
    0xffff82014dd6db68 : 0xfffff8003a48c650 : nt!ExNode0+0x450
    0xffff82014dd6db78 : 0xfffff8003a0d1ca8 : nt!ExpWorkerThread+0xd8
    Have you attempted to the use driver provided by ASUS?

    Code:
    0: kd> lmvm rtwlane
    Browse full module list
    start             end                 module name
    fffff80e`bc9e0000 fffff80e`bd08a000   rtwlane  T (no symbols)           
        Loaded symbol image file: rtwlane.sys
        Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys
        Image name: rtwlane.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu May 18 03:17:33 2017 (591D043D)
        CheckSum:         0068C24E
        ImageSize:        006AA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Here's the model information:

    Code:
    0: kd> !sysinfo machineid
    Machine ID Information [From Smbios 3.0, DMIVersion 0, Size=2166]
    BiosMajorRelease = 5
    BiosMinorRelease = 11
    BiosVendor = American Megatrends Inc.
    BiosVersion = X555LAB.600
    BiosReleaseDate = 01/05/2016
    SystemManufacturer = ASUSTeK COMPUTER INC.
    SystemProductName = X555LAB
    SystemFamily = X
    SystemVersion = 1.0       
    SystemSKU = ASUS-NotebookSKU
    BaseBoardManufacturer = ASUSTeK COMPUTER INC.
    BaseBoardProduct = X555LAB
    BaseBoardVersion = 1.0
      My ComputerSystem Spec

  5.    27 Jul 2017 #5

    I downloaded a 2016 version of Realtek Wireless Lan Driver from the Asus website (couldn't find any older) and tried downgrading. But like before, as soon as I downgrade, I get constant BSODs with the error: IRQ_NOT_LESS_OR_EQUAL saying something is wrong with rtwlane.sys. Does anyone know why this keeps happening? It seems like I can't downgrade rtwlane.sys without making my laptop unusable.
      My ComputerSystem Spec


  6. Posts : 12,863
    Windows 10 Pro
       27 Jul 2017 #6

    Could you reinstall the same driver, or if available a newer driver.
      My ComputersSystem Spec


  7. Posts : 33
    Windows 10 x64 - Windows 7 SP1 x86
       28 Jul 2017 #7

    Ultimately, there is a bug with the driver which needs to be resolved by Realtek or ASUS.
      My ComputerSystem Spec

  8.    29 Jul 2017 #8

    I tried uninstalling the driver and installing the latest version from the asus website, but that didn't help. Does anyone know why I get constant BSODs (IRQ_NOT_LESS_OR_EQUAL) when I try downgrading rtwlane.sys and how I can fix this?
      My ComputerSystem Spec


  9. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Jul 2017 #9

    The Realtek drivers for Asus laptops have had a noticeable increase in frequency of BSOD. When replaced with the newest version they had misbehaved, and when rolled back they no longer misbehaved.
    What steps had you made?

    There were 14 BSOD mini dump files and all displayed rtwlane.sys as the misbehaving driver.

    The The Intel(R) Biometric and Context Agent Service service
    was noted as a recent faulting application. Please uninstall and reinstall it.


    Code:
    Event[131]:  Log Name: System  Source: Service Control Manager  Date: 2017-07-04T23:44:10.631  Event ID: 7045  Task: N/A  Level: Information  Opcode: N/A  Keyword: Classic  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1V9QMRI  Description: A service was installed in the system.Service Name:  Realtek Wireless LAN 802.11n PCI-E Network AdapterService File Name:  \SystemRoot\system32\DRIVERS\rtwlane.sysService Type:  kernel mode driverService Start Type:  demand startService Account:


    Code:
    Event[132]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-07-04T23:44:10.641  Event ID: 20003  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1V9QMRI  Description: Driver Management has concluded the process to add Service RTWlanE for Device Instance ID PCI\VEN_10EC&DEV_8821&SUBSYS_24821B9A&REV_00\00E04CFFFE872B0100 with the following status: 0.


    Code:
    Event[134]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-07-04T23:44:11.561  Event ID: 20001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1V9QMRI  Description: Driver Management concluded the process to install driver netrtwlane.inf_amd64_989eecc397d8b714\netrtwlane.inf for Device Instance ID PCI\VEN_10EC&DEV_8821&SUBSYS_24821B9A&REV_00\00E04CFFFE872B0100 with the following status: 0x0.
    Code:
    Event[1862]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-07-07T18:54:15.486  Event ID: 20003  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1V9QMRI  Description: Driver Management has concluded the process to add Service RTWlanE for Device Instance ID PCI\VEN_10EC&DEV_8821&SUBSYS_24821B9A&REV_00\00E04CFFFE872B0100 with the following status: 0.


    Code:
    Event[1864]:  Log Name: System  Source: Microsoft-Windows-UserPnp  Date: 2017-07-07T18:54:15.733  Event ID: 20001  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1V9QMRI  Description: Driver Management concluded the process to install driver netrtwlane.inf_amd64_989eecc397d8b714\netrtwlane.inf for Device Instance ID PCI\VEN_10EC&DEV_8821&SUBSYS_24821B9A&REV_00\00E04CFFFE872B0100 with the following status: 0x0.


    Code:
    RTWlanE      Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel        Manual     Running    OK         TRUE        FALSE        4,096             3,551,232   0          2017-05-17 7:17:33 PM  C:\WINDOWS\system32\DRIVERS\rtwlane.sys          8,192


    Code:
    Event[3126]:  Log Name: System  Source: Service Control Manager  Date: 2017-07-15T13:57:00.199  Event ID: 7031  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-1V9QMRI  Description: The Intel(R) Biometric and Context Agent Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.


    Code:
    2017-07-14 9:40 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff803dfa7a348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071417-26156-01.dmp
    \\?\C:\Windows\Temp\WER-159046-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1AAE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1ABF.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1ACF.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_95c78cd4813852d32683684dba2c5c5487fe4be_00000000_03731acc
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e4e564b1-0619-4ec0-9264-1000a345aab4
    Report Status: 4
    Hashed bucket:2017-07-14 9:40 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff803dfa7a348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071417-26156-01.dmp
    \\?\C:\Windows\Temp\WER-159046-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1AAE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1ABF.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1ACF.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_95c78cd4813852d32683684dba2c5c5487fe4be_00000000_cab_0faf2116
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e4e564b1-0619-4ec0-9264-1000a345aab4
    Report Status: 2049
    Hashed bucket:2017-07-19 5:52 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80333660348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071817-28203-01.dmp
    \\?\C:\Windows\Temp\WER-39484-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8D7.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF925.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF945.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_98844ff34d3e71aa6281b1a1c4dd748cb533c2_00000000_037cf963
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: af0869d3-a7c8-47c0-8c39-b44c789cb3c0
    Report Status: 4
    Hashed bucket:2017-07-19 5:52 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80333660348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071817-28203-01.dmp
    \\?\C:\Windows\Temp\WER-39484-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8D7.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF925.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF945.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_98844ff34d3e71aa6281b1a1c4dd748cb533c2_00000000_cab_161d5dbb
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: af0869d3-a7c8-47c0-8c39-b44c789cb3c0
    Report Status: 2049
    Hashed bucket:2017-07-16 6:17 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff801081ff348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071517-28109-01.dmp
    \\?\C:\Windows\Temp\WER-134015-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBA34.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF35.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF65.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_2d45a480e014e55b5dc8bbee564b6bbfedfb771_00000000_0378bff1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 14645456-bade-4983-bc4b-e1b6d63686d8
    Report Status: 4
    Hashed bucket:2017-07-16 6:18 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff801081ff348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071517-28109-01.dmp
    \\?\C:\Windows\Temp\WER-134015-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBA34.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF35.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF65.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_2d45a480e014e55b5dc8bbee564b6bbfedfb771_00000000_cab_24b0e972
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 14645456-bade-4983-bc4b-e1b6d63686d8
    Report Status: 2049
    Hashed bucket:2017-07-24 7:46 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff800f4beb348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\072417-30187-01.dmp
    \\?\C:\Windows\Temp\WER-106468-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFFD2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER188.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1A8.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_4dcf4ff96ac2b6b5890b25ab490925928cb091_00000000_037f01c6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 52ffa074-0e9d-43a4-9209-7d353dc4e528
    Report Status: 4
    Hashed bucket:2017-07-24 7:47 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff800f4beb348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\072417-30187-01.dmp
    \\?\C:\Windows\Temp\WER-106468-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFFD2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER188.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1A8.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_4dcf4ff96ac2b6b5890b25ab490925928cb091_00000000_cab_1d932c70
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 52ffa074-0e9d-43a4-9209-7d353dc4e528
    Report Status: 2049
    Hashed bucket:2017-07-15 7:33 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80078e69348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071517-44640-01.dmp
    \\?\C:\Windows\Temp\WER-110890-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2DF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC753.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC764.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_7ffdb55d7ae9c1be50f4ebf3ca7de3959af79c13_00000000_038cc773
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 398a9e8a-03b9-44be-87f6-f9b1859b3d5c
    Report Status: 4
    Hashed bucket:2017-07-15 7:33 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80078e69348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071517-44640-01.dmp
    \\?\C:\Windows\Temp\WER-110890-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2DF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC753.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC764.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_7ffdb55d7ae9c1be50f4ebf3ca7de3959af79c13_00000000_cab_2744ea9b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 398a9e8a-03b9-44be-87f6-f9b1859b3d5c
    Report Status: 2049
    Hashed bucket:2017-07-18 6:04 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80061a7a348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071717-26750-01.dmp
    \\?\C:\Windows\Temp\WER-38484-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER536A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5399.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53AA.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_2bb395207fd036db4542fb3f59bd1e24186b7236_00000000_037953c8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c2b517ec-755a-4e36-ab6f-9abebccf4b05
    Report Status: 4
    Hashed bucket:2017-07-18 6:04 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80061a7a348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\071717-26750-01.dmp
    \\?\C:\Windows\Temp\WER-38484-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER536A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5399.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53AA.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_2bb395207fd036db4542fb3f59bd1e24186b7236_00000000_cab_1bed5fce
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c2b517ec-755a-4e36-ab6f-9abebccf4b05
    Report Status: 2049
    Hashed bucket:2017-07-27 7:39 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff8003a475348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\072717-30734-01.dmp
    \\?\C:\Windows\Temp\WER-47812-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFA8.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE1EA.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE239.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_5efc8d9cdabbd5c829551b5bc169ac440eace17_00000000_0372e351
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a56d3d4b-28e5-412d-bbbb-d844e57ad740
    Report Status: 4
    Hashed bucket:2017-07-27 7:39 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff8003a475348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\072717-30734-01.dmp
    \\?\C:\Windows\Temp\WER-47812-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFA8.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE1EA.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE239.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_5efc8d9cdabbd5c829551b5bc169ac440eace17_00000000_cab_1c9b1bc6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a56d3d4b-28e5-412d-bbbb-d844e57ad740
    Report Status: 2049
    Hashed bucket:



    Last edited by zbook; 29 Jul 2017 at 02:26.
      My ComputerSystem Spec

  10.    29 Jul 2017 #10

    I just uninstalled The Intel(R) Biometric and Context Agent Service but I'm not sure how to install it back.
    Last edited by plshelp23; 29 Jul 2017 at 02:52.
      My ComputerSystem Spec


 
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