Bsod  


  1. Posts : 1
    windows 10
       #1
      My Computer


  2. Posts : 40,846
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    The logs are in a foreign language and cannot be read. Please change the default language to English and post a new zip:

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  3. Posts : 33
    Windows 10 x64 - Windows 7 SP1 x86
       #3

    27/07/2017:

    Code:
    6: kd> .dumpdebug
    ----- 64 bit Kernel Mini Dump Analysis
    
    DUMP_HEADER64:
    MajorVersion        0000000f
    MinorVersion        00003ad7
    KdSecondaryVersion  00000000
    DirectoryTableBase  00000001`38742000
    PfnDataBase         fffff801`b3876048
    PsLoadedModuleList  fffff801`b37e05e0
    PsActiveProcessHead fffff801`b37da040
    MachineImageType    00008664
    NumberProcessors    00000008
    BugCheckCode        0000003b
    BugCheckParameter1  00000000`c0000005
    BugCheckParameter2  ffffacdc`77b29854
    BugCheckParameter3  ffffe601`1ce45d20
    BugCheckParameter4  00000000`00000000
    KdDebuggerDataBlock fffff801`b37cc4f0
    ProductType         00000001
    SuiteMask           00000110
    WriterStatus        00000000
    MiniDumpFields      00000cff
    Code:
    6: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffe601`1ce45448 fffff801`b360b8a9 nt!KeBugCheckEx
    01 ffffe601`1ce45450 fffff801`b360b03c nt!KiBugCheckDispatch+0x69
    02 ffffe601`1ce45590 fffff801`b360699d nt!KiSystemServiceHandler+0x7c
    03 ffffe601`1ce455d0 fffff801`b34bfd94 nt!RtlpExecuteHandlerForException+0xd
    04 ffffe601`1ce45600 fffff801`b34beb36 nt!RtlDispatchException+0x404
    05 ffffe601`1ce45cf0 fffff801`b360b98e nt!KiDispatchException+0x1f6
    06 ffffe601`1ce463a0 fffff801`b3609e57 nt!KiExceptionDispatch+0xce
    07 ffffe601`1ce46580 ffffacdc`77b29854 nt!KiPageFault+0x217
    08 ffffe601`1ce46710 ffffacdc`77b2962e win32kfull!TimersProc+0x84
    09 ffffe601`1ce46790 ffffacdc`76e0967e win32kfull!RawInputThread+0x14ce
    0a ffffe601`1ce46a90 ffffacdc`77b1d38f win32kbase!xxxCreateSystemThreads+0x12e
    0b ffffe601`1ce46ad0 fffff801`b360b413 win32kfull!NtUserCallNoParam+0x2f
    0c ffffe601`1ce46b00 00007ffd`94fb1124 nt!KiSystemServiceCopyEnd+0x13
    0d 0000008d`7583ff28 00000000`00000000 0x00007ffd`94fb1124
    It appears that a bad address may have been passed, which lead to the page fault unable to be handled.

    25/07/2017:

    The bugcheck code is the exact same as the other crash.
    Code:
    7: kd> !chkimg -f !nt
    Warning: Any detected errors will be fixed to what we expect!
    7 errors (fixed): !nt (fffff80005310d27-fffff80005310d4c)
    Code:
    7: kd> !dpx
    Start memory scan  : 0xffffbb81d9da2448 ($csp)
    End memory scan    : 0xffffbb81d9da4000 (Stack Base)
    
                   rsp : 0xffffbb81d9da2448 : 0xfffff800053fa8a9 : nt!KiBugCheckDispatch+0x69
    0xffffbb81d9da2448 : 0xfffff800053fa8a9 : nt!KiBugCheckDispatch+0x69
    0xffffbb81d9da2460 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da2548 : 0xfffff80007e6241e : hidusb!HumWriteReport+0x26e
    0xffffbb81d9da2568 : 0xfffff800053fa413 : nt!KiSystemServiceCopyEnd+0x13
    0xffffbb81d9da2570 : 0xfffff8000562266c : "nt!BcpDisplayParameters <PERF> (nt+0x39f66c)"
    0xffffbb81d9da2588 : 0xfffff800053fa03c : nt!KiSystemServiceHandler+0x7c
    0xffffbb81d9da25a0 : 0xffffbb81d9da2648 : 0xfffff80005283000 : "nt!TmInitSystemPhase2 <PERF> (nt+0x0)"
    0xffffbb81d9da25a8 : 0xfffff800052afff4 : nt!RtlLookupFunctionEntry+0x104
    0xffffbb81d9da25b0 : 0xfffff550e0a3d38f : win32kfull!NtUserCallNoParam+0x2f
    0xffffbb81d9da25c0 : 0xfffff800056788d0 : nt!RtlpUnwindHistoryTable
    0xffffbb81d9da25c8 : 0xfffff800053f599d : nt!RtlpExecuteHandlerForException+0xd
    0xffffbb81d9da25d0 : 0xfffff8000560d000 : "nt!BcpDisplayParameters <PERF> (nt+0x38a000)"
    0xffffbb81d9da25d8 : 0xfffff80005283000 : "nt!TmInitSystemPhase2 <PERF> (nt+0x0)"
    0xffffbb81d9da25f0 : 0xffffbb81d9da26a0 : 0xfffff800053fa413 : nt!KiSystemServiceCopyEnd+0x13
    0xffffbb81d9da25f8 : 0xfffff800052aed94 : nt!RtlDispatchException+0x404
    0xffffbb81d9da2648 : 0xfffff80005283000 : "nt!TmInitSystemPhase2 <PERF> (nt+0x0)"
    0xffffbb81d9da26a0 : 0xfffff800053fa413 : nt!KiSystemServiceCopyEnd+0x13
    0xffffbb81d9da26a8 : 0xfffff80005283000 : "nt!TmInitSystemPhase2 <PERF> (nt+0x0)"
    0xffffbb81d9da26b0 : 0xfffff8000562266c : "nt!BcpDisplayParameters <PERF> (nt+0x39f66c)"
    0xffffbb81d9da26d0 : 0xfffff800053f9fc0 : nt!KiSystemServiceHandler
    0xffffbb81d9da2708 : 0xfffff8000550265c : nt!ExAllocatePoolWithTag+0x2bc
    0xffffbb81d9da2740 : 0xffff8585b4622290 :  dt Wdf01000!FxResourceCm
    0xffffbb81d9da2758 : 0xfffff80af2ba94b0 : Wdf01000!FxPkgIo::DispatchStep1+0x550
    0xffffbb81d9da2760 : 0xffff8585b3d5fa70 :  dt Wdf01000!FxIoQueue
    0xffffbb81d9da27a8 : 0xfffff80007e957a0 : usbccgp!WPP_33a5a79d9bf438b5e956f002c926aece_Traceguids
    0xffffbb81d9da27b0 : 0xffff8585b3d618d0 :  dt Wdf01000!FxDevice
    0xffffbb81d9da27c0 : 0xffff8585b4622290 :  dt Wdf01000!FxResourceCm
    0xffffbb81d9da2818 : 0xfffff80005724d98 : nt!ObpReferenceObjectByHandleWithTag+0x258
    0xffffbb81d9da2828 : 0xfffff80005724b2e : nt!ObReferenceObjectByHandle+0x2e
    0xffffbb81d9da28c8 : 0xfffff80af78e45bd : HIDCLASS!WPP_RECORDER_SF_qdqqdL+0x129
    0xffffbb81d9da28d8 : 0xfffff80af78ea488 : HIDCLASS!WPP_c88aa066c266392bb595528843f1b3bc_Traceguids
    0xffffbb81d9da2a18 : 0xfffff80af78d26d1 : HIDCLASS!HidpIrpMajorDeviceControl+0x531
    0xffffbb81d9da2ae8 : 0xfffff800052ef431 : nt!IopfCompleteRequest+0x441
    0xffffbb81d9da2b28 : 0xfffff8000550265c : nt!ExAllocatePoolWithTag+0x2bc
    0xffffbb81d9da2b70 : 0xfffff80af78ea488 : HIDCLASS!WPP_c88aa066c266392bb595528843f1b3bc_Traceguids
    0xffffbb81d9da2b78 : 0xffff8585b474d000 :  !da "HID00000006"
    0xffffbb81d9da2b88 : 0xfffff80af78d207e : HIDCLASS!HidpMajorHandler+0x14e
    0xffffbb81d9da2b90 : 0xffff8585ae120b40 :  !da ""HidP KDR""
    0xffffbb81d9da2b98 : 0xffffbb81d9da2c60 : 0xffffbb81d9da2c70 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da2bc8 : 0xfffff550e0a3d360 : win32kfull!NtUserCallNoParam
    0xffffbb81d9da2bd0 : 0xfffff800053fa806 : nt!KiSystemServiceExitPico+0x1ef
    0xffffbb81d9da2bd8 : 0xfffff550e0a00000 : "win32kfull!ShrinkDIB_CY_SrkCX <PERF> (win32kfull+0x0)"
    0xffffbb81d9da2be0 : 0xfffff550e0d3db8c : "win32kfull!State <PERF> (win32kfull+0x33db8c)"
    0xffffbb81d9da2be8 : 0xfffff550e0a00000 : "win32kfull!ShrinkDIB_CY_SrkCX <PERF> (win32kfull+0x0)"
    0xffffbb81d9da2bf0 : 0xfffff550e0d3db80 : "win32kfull!State <PERF> (win32kfull+0x33db80)"
    0xffffbb81d9da2bf8 : 0xfffff550e0da0000 : "win32kbase!DxgkEngColorFillViaGDI <PERF> (win32kbase+0x0)"
    0xffffbb81d9da2c00 : 0xfffff550e0f388b8 : "win32kbase!__PchSym_ <PERF> (win32kbase+0x1988b8)"
    0xffffbb81d9da2c08 : 0xfffff550e0a00000 : "win32kfull!ShrinkDIB_CY_SrkCX <PERF> (win32kfull+0x0)"
    0xffffbb81d9da2c10 : 0xfffff550e0d3d6f4 : "win32kfull!State <PERF> (win32kfull+0x33d6f4)"
    0xffffbb81d9da2c18 : 0xfffff80005283000 : "nt!TmInitSystemPhase2 <PERF> (nt+0x0)"
    0xffffbb81d9da2c20 : 0xfffff8000562266c : "nt!BcpDisplayParameters <PERF> (nt+0x39f66c)"
    0xffffbb81d9da2c38 : 0xfffff800052ae0e0 : nt!KiPreprocessFault+0xb8
    Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvlei.inf_amd64_530b2ab372bdfbf5\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    0xffffbb81d9da2c60 : 0xffffbb81d9da2c70 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da2c70 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da2c78 : 0xfffff550e0a49864 : win32kfull!TimersProc+0x94
    0xffffbb81d9da2c80 : 0xfffff550e0a49856 : win32kfull!TimersProc+0x86
    0xffffbb81d9da2c98 : 0xfffff550e0a49855 : win32kfull!TimersProc+0x85
    0xffffbb81d9da2ca8 : 0xfffff800052adfa6 : nt!KdTrap+0x22
    0xffffbb81d9da2ce8 : 0xfffff800052adb36 : nt!KiDispatchException+0x1f6
    0xffffbb81d9da2d28 : 0xfffff800053f462f : nt!SwapContext+0x7f
    0xffffbb81d9da2d88 : 0xfffff550e0a10187 : win32kfull!FreeTimer+0x87
    0xffffbb81d9da2e18 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da2e48 : 0xfffff80005724d98 : nt!ObpReferenceObjectByHandleWithTag+0x258
    0xffffbb81d9da2e58 : 0xfffff80005724b2e : nt!ObReferenceObjectByHandle+0x2e
    0xffffbb81d9da2fe8 : 0xfffff800053fa413 : nt!KiSystemServiceCopyEnd+0x13
    0xffffbb81d9da30a8 : 0xfffff800052e5306 : nt!ExpAcquireResourceExclusiveLite+0x396
    0xffffbb81d9da30c8 : 0xfffff80005398e60 : nt!ExpApplyRewaitBoost
    0xffffbb81d9da3178 : 0xfffff800052e47ff : nt!ExEnterCriticalRegionAndAcquireResourceExclusive+0x3f
    0xffffbb81d9da3198 : 0xfffff800053f401c : nt!KiIpiInterrupt+0x10c
    0xffffbb81d9da31a8 : 0xfffff800052ad8b0 : nt!RtlGetExtendedContextLength+0x34
    0xffffbb81d9da3278 : 0xfffff8000567b200 : nt!ExNode0
    0xffffbb81d9da32b8 : 0xfffff80005310cb9 : nt!MiResolvePageTablePage+0x349
    0xffffbb81d9da32d8 : 0xfffff80005209ef5 : hal!HalSendSoftwareInterrupt+0xa5
    0xffffbb81d9da32f8 : 0xfffff550e0de91e6 : win32kbase!Win32FreeToPagedLookasideList+0x26
    0xffffbb81d9da3398 : 0xfffff800053fa98e : nt!KiExceptionDispatch+0xce
    0xffffbb81d9da3478 : 0xfffff800052effe9 : nt!KeSetEvent+0x99
    0xffffbb81d9da34e8 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da3578 : 0xfffff800053f8e57 : nt!KiPageFault+0x217
    0xffffbb81d9da3580 : 0x000000006d747355 :  Trap @ ffffbb81d9da3580
    0xffffbb81d9da3598 : 0xfffff800055c4540 : nt!ExpTaggedPoolLock
    0xffffbb81d9da3678 : 0xfffff550e0a10187 : win32kfull!FreeTimer+0x87
    0xffffbb81d9da36a8 : 0xfffff550e0def39a : win32kbase!HMDestroyUnlockedObject+0x9a
    0xffffbb81d9da36e8 : 0xfffff550e0a49854 : win32kfull!TimersProc+0x84
    0xffffbb81d9da3760 : 0xfffff550e0f302e0 : win32kbase!gRemoteContext
    0xffffbb81d9da37f0 : 0xfffff522800986a0 :  dt win32kbase!LegacyInputDispatcher
    0xffffbb81d9da3850 : 0xfffff550e0ce64d0 :  !du "WinSta0_RIT"
    0xffffbb81d9da3860 : 0xfffff550e0f328c0 : win32kbase!gspklGlobalActive
    0xffffbb81d9da3928 : 0xfffff550e0dd292e : win32kbase!UserSessionSwitchLeaveCrit+0x2e
    0xffffbb81d9da3968 : 0xfffff550e0dd269e : win32kbase!UserThreadCallout+0x13e
    0xffffbb81d9da39d8 : 0xfffff800056c08e2 : nt!PsReferenceEffectiveToken+0x62
    0xffffbb81d9da39e8 : 0xfffff550e0dd2d98 : win32kbase!W32CalloutDispatch+0x388
    0xffffbb81d9da3a28 : 0xfffff800052e75eb : nt!ExReleaseResourceAndLeaveCriticalRegion+0xab
    0xffffbb81d9da3a48 : 0xfffff550e0dd292e : win32kbase!UserSessionSwitchLeaveCrit+0x2e
    0xffffbb81d9da3a88 : 0xfffff550e0da967e : win32kbase!xxxCreateSystemThreads+0x12e
    0xffffbb81d9da3ac8 : 0xfffff550e0a3d38f : win32kfull!NtUserCallNoParam+0x2f
    0xffffbb81d9da3af8 : 0xfffff800053fa413 : nt!KiSystemServiceCopyEnd+0x13
    0xffffbb81d9da3b00 : 0xffff8585b5367080 :  Trap @ ffffbb81d9da3b00
    It's interesting to note the present of the nVidia graphics driver at the around the time as the crash.

    Code:
    7: kd> lmvm nvlddmkm
    
    start             end                 module name
    fffff80a`f64d0000 fffff80a`f72ed000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\System32\DriverStore\FileRepository\nvlei.inf_amd64_530b2ab372bdfbf5\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon May 01 20:55:53 2017 (590792C9)
        CheckSum:         00DD4BBA
        ImageSize:        00E1D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Have you considered checking for an update to the driver?
      My Computer


  4. Posts : 40,846
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

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    One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
      My Computer


 

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