VIDEO_TDR_ERROR and corrupted BSD but HDTune+Crystal come up 100% fine

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  1. Posts : 41,547
    windows 10 professional version 1607 build 14393.969 64 bit

    Ordinarily you should be able to delete all partitions
    and you should then be able to format the drive
    together the deletion of the partitions and the formatting of the drive makes the drive unallocated.
    An unallocated drive is like a new drive.
    It should have nothing on it.
    Then when you install windows it can use the drive in any fashion to create partitions
      My Computer

  2. Posts : 20
    windows 10

    ok, had 1 unallocated drive, nnothing else. Using that to install windows now. there was nuttin else on my partition screen
      My Computer

  3. Posts : 41,547
    windows 10 professional version 1607 build 14393.969 64 bit

      My Computer

  4. Posts : 20
    windows 10

    installing now, will report what happens
      My Computer

  5. Posts : 41,547
    windows 10 professional version 1607 build 14393.969 64 bit

    when it installs it will need to reboot many times
    you can sleep now and in the morning you will need to install drivers from the computer manufacturer's web site

    When you have the operating system installed and the drivers updated perform the following steps

    1) use Macrium to make a backup image and place the image on another drive: Macrium Software | Your image is everything
    2) each month update the macrium image so any time there is a failure you can sleep well knowing you have a backup plan
    3) test the drive with SMART and with Sea tools SMART, short , and long generic
    4) run chkdsk /x /f /r on the drive (this can take many hours so plan to run it overnight)
    5) create a restore point

    If the drive is fine (no problems with SMART, and generic tests then start installing applications and files
    How to use SeaTools for Windows
    CrystalDiskInfo - Software - Crystal Dew World
    Hard Disk Sentinel - HDD health and temperature monitoring
      My Computer

  6. Posts : 20
    windows 10

    quick qquestion, at work now so i cant do it but my pc was custom built, now it is a fully legal windowds operating system as i said, but were do i go to get said updated drivers?

    nervous about restarting the reboot loop.
      My Computer

  7. Posts : 41,547
    windows 10 professional version 1607 build 14393.969 64 bit

    Open device manager and look for yellow icons.
    Update all drivers directly from the component manufacturer's website.
    Do not use any websites that automatically find and install drivers.
      My Computer

  8. Posts : 20
    windows 10

    ok i never even got to install mac, and my comp rebooted. back in the loop.

    this confirm its ny vid card? what else is there
    .1. Memory was tested as A-ok
    2. harddrives only crime was running a tad slow
    3. Drivers cant be it, had a fresh untouched windows
    4. that error on the dmlogs
    5. Sadly as I'm now in safe mode, I cant run Seagate etc, unless theres a work aroud.
    Last edited by darkcrab34; 27 Jul 2017 at 20:41.
      My Computer

  9. Posts : 20
    windows 10

    sorry to double post zbook

    Just saying I reinstalled again....and same results..comp lasts until I load a few websites than reboot loop
    so I'm getting confident its my Video card, but a friendly confirmation would do me wonders before I purchase the new card.
      My Computer

  10. Posts : 41,547
    windows 10 professional version 1607 build 14393.969 64 bit

    If you have a second video card to swap and check that would enable you to confirm a malfunctioning GPU.
    If you were able to use a different operating system such as Ubuntu that would enable you to see if the GPU is faulty or not.
    Got graphics card problems? Here are 6+ signs it might be dying - PCMech
    The RAM/DIMM was ruled out by 7 passes (usually we require 8)
    The HD was ruled out by your reported test results (usually we require a visual of the data, error scan, and benchmark)
    The operating system was ruled out by a clean install.
    The debugging displaying VIDEO_TDR_ERROR and with the above results I think it is malfunctioning GPU.
    To confirm it would require trial and error swapping one GPU with another.
    Before you spend your money though I would like to have @axe0 review your thread and see if he has any additional troubleshooting steps.
    Last edited by zbook; 28 Jul 2017 at 12:55.
      My Computer


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