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  1.    30 Jul 2017 #41
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    So the computer crashed again very quickly and is becoming unusable, as such I have given up any hope of using it and having started running memtest now, I will run it until tomorrow morning so I should be able to get a good amount of passes.
    The most updated zip file containing all the current dumps etc is available above.
    As memtest is running I won't be able to get the dump yet, unless you want me to cancel and grab it now?
    As for PSU I have a corsair VS650, a XIGMATEK Asgard with the default front fan installed and extra one for the rear of the case, the CPU itself (FX-8350) just has the stock fan on it.
      My ComputerSystem Spec
  2.    31 Jul 2017 #42
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Memtest had passed 12 passes without any errors this morning, will post the picture when I'm back, what's the next step?
    Thanks again for the help!
      My ComputerSystem Spec
  3.    31 Jul 2017 #43
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    So I came home and the power has gone out, however as mentioned previously it had passed 12 with no errors. Sorry I can't post the photo
      My ComputerSystem Spec
  4.    31 Jul 2017 #44
    Join Date : Apr 2017
    Posts : 8,618
    windows 10 professional version 1607 build 14393.969 64 bit

    Please follow up with all of the information in post #40
    Post the memory.dmp, an updated zip, and post information about psu, cooling, and case.
    Then stress test the hardware.

    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free Download


    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID


    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer



    1) FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.


    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials


    All of these test should be done with the bios reset and no over clocking.


    For each of the above tests please record maximum temperatures.


    And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
      My ComputerSystem Spec
  5.    31 Jul 2017 #45
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Just had another BSOD, kernel dump here (Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.)

    Zip in the attachments.

    As mentioned before for PSU I have a corsair VS650, a XIGMATEK Asgard with the default front fan installed and extra one for the rear of the case, the CPU itself (FX-8350) just has the stock fan on it.

    Click image for larger version. 

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    It may be worth noting I witnessed something strange right as the computer BSOD'd this time. I play OSRS with a client called osbuddy that I have open 98% of the time Im using the PC. It seemingly crashed or closed a few frames before the PC froze and then BSOD'd. Don't know if this is significant but may be worth a note!
    Random freezes or BSODs (In windows drivers) Attached Files
      My ComputerSystem Spec
  6.    31 Jul 2017 #46
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    It might also be worth noting that the crashes occur when I'm doing mundane stuff, like watching a vid or browsing FB, not when playing games etc as I would expect. (I haven't played any games for the last few weeks, but if I were I don't think it would affect the likelihood of it crashing, I can check though)
      My ComputerSystem Spec
  7.    31 Jul 2017 #47
    Join Date : Apr 2017
    Posts : 8,618
    windows 10 professional version 1607 build 14393.969 64 bit

    ...
      My ComputerSystem Spec
  8.    31 Jul 2017 #48
    Join Date : Apr 2017
    Posts : 8,618
    windows 10 professional version 1607 build 14393.969 64 bit

    There was no mini dump file in the lastest zip.
    The failure is indicated in the event log.
    The memory dump file had corruption.

    Please post the duration of time for GPU testing.


    Run Prime95 - Stress Test Your CPUPrime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    In the link note the importance of temperature monitoring and the possible need to abort the testing.

    Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials




    Code:
    Event[13390]:  Log Name: System  Source: Microsoft-Windows-WER-SystemErrorReporting  Date: 2017-07-31T22:10:11.904  Event ID: 1005  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ETHANHOME-PC  Description: Unable to produce a minidump file from the full dump file.Event[13391]:  Log Name: System  Source: Microsoft-Windows-WER-SystemErrorReporting  Date: 2017-07-31T22:10:11.904  Event ID: 1001  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: ETHANHOME-PC  Description: The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000019 (0x0000000000000020, 0xffff820662e04ab0, 0xffff820662e04b30, 0x0000000004080025). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.
    Code:
    Event[13398]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-07-31T22:09:52.760  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: EthanHome-PC  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Code:
    ************* Symbol Path validation summary **************Response                         Time (ms)     LocationDeferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbolsSymbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbolsExecutable search path is: **************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************Unable to read PsLoadedModuleList**************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************KdDebuggerData.KernBase < SystemRangeStartWindows 8 Kernel Version 15063 MP (8 procs) Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalMachine Name:Kernel base = 0x00000000`00000000 PsLoadedModuleList = 0xfffff803`6d1525e0Debug session time: Mon Jul 31 16:08:51.358 2017 (UTC - 5:00)System Uptime: 0 days 6:25:48.124**************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************Unable to read PsLoadedModuleList**************************************************************************THIS DUMP FILE IS PARTIALLY CORRUPT.KdDebuggerDataBlock is not present or unreadable.**************************************************************************KdDebuggerData.KernBase < SystemRangeStartLoading Kernel SymbolsUnable to read PsLoadedModuleListGetContextState failed, 0xD0000147CS descriptor lookup failedGetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get program counterGetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147********************************************************************************                                                                             **                        Bugcheck Analysis                                    **                                                                             ********************************************************************************Use !analyze -v to get detailed debugging information.BugCheck 19, {20, ffff820662e04ab0, ffff820662e04b30, 4080025}GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.ReadControl failed - kernel symbols must be loaded firstReadControl failed - kernel symbols must be loaded firstGetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147Unable to get current machine context, NTSTATUS 0xC0000147GetContextState failed, 0xD0000147GetContextState failed, 0xD0000147unable to get nt!MmSpecialPoolStartunable to get nt!MmSpecialPoolEndunable to get MmPageSize (0x0) - probably bad symbolsGetContextState failed, 0xD0000147GetContextState failed, 0xD0000147


    Code:
    31/07/2017 18:13	Application Error	Faulting application name: Microsoft.Photos.exe, version: 2017.18062.13720.0, time stamp: 0x594b16dc&#x000d;&#x000a;Faulting module name: SharedLibrary.dll, version: 1.4.24201.0, time stamp: 0x574e6cd1&#x000d;&#x000a;Exception code: 0x00031288&#x000d;&#x000a;Fault offset: 0x000000000041cf48&#x000d;&#x000a;Faulting process ID: 0x2468&#x000d;&#x000a;Faulting application start time: 0x01d30a28ba8bc6fe&#x000d;&#x000a;Faulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.18062.13720.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe&#x000d;&#x000a;Faulting module path: C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.3_1.3.24201.0_x64__8wekyb3d8bbwe\SharedLibrary.dll&#x000d;&#x000a;Report ID: 73f810ef-ddc7-4ae9-aff8-21451f4afbbd&#x000d;&#x000a;Faulting package full name: Microsoft.Windows.Photos_2017.18062.13720.0_x64__8wekyb3d8bbwe&#x000d;&#x000a;Faulting package-relative application ID: App30/07/2017 10:06	Application Error	Faulting application name: backgroundTaskHost.exe, version: 10.0.15063.0, time stamp: 0x0fa14906&#x000d;&#x000a;Faulting module name: CortanaApi.dll, version: 10.0.15063.250, time stamp: 0x58f6ff85&#x000d;&#x000a;Exception code: 0xc0000005&#x000d;&#x000a;Fault offset: 0x00000000002aa230&#x000d;&#x000a;Faulting process ID: 0x1cdc&#x000d;&#x000a;Faulting application start time: 0x01d3091b5a21ef78&#x000d;&#x000a;Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe&#x000d;&#x000a;Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll&#x000d;&#x000a;Report ID: ee30815a-eacf-412c-a3ef-d8c9162d585b&#x000d;&#x000a;Faulting package full name: Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy&#x000d;&#x000a;Faulting package-relative application ID: CortanaUI
      My ComputerSystem Spec
  9.    01 Aug 2017 #49
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Is there anything we can do about the missing minidumps / corrupted memory dumps as it seems to be a recurring issue?
    I
    The test ran for just under 2 mins, but I can't find the log file. Can run again if needed.

    I ran prine95 and the pc froze within 5 seconds, when I restarted the pc it froze again before the windows log in screen.
      My ComputerSystem Spec
  10.    01 Aug 2017 #50
    Join Date : May 2016
    Posts : 180
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ok so the pc keeps crashing on start, I'm going to open it up and give it a bit of a clean as the temps seem high on the BIOS
      My ComputerSystem Spec

 
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