Random freezes or BSODs (In windows drivers)

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  1. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       29 Jul 2017 #31

    Another crash, logs attached again.
    Random freezes or BSODs (In windows drivers) Attached Files
      My ComputerSystem Spec


  2. Posts : 22,102
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Jul 2017 #32

    The win dbg was able to process the prior mini dumps but the mini dump today it displayed:
    Click image for larger version. 

Name:	ten forums help on 7 29 2017.PNG 
Views:	31 
Size:	17.0 KB 
ID:	146265

    It was not able to debug one of the minidump files.
    The bios information is now: BIOS Version/Date American Megatrends Inc. FD, 04/02/2013
    Is there only one thread or more than one thread?
    There was no photo of Memtest86+ with 8 or more passes.
      My ComputerSystem Spec


  3. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       29 Jul 2017 #33

    Did this happen for both, if so is there nothing we can do?

    yeah that's the latest non beta bios, the only other one is the beta version from 2014 (FEh)
      My ComputerSystem Spec


  4. Posts : 22,102
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Jul 2017 #34

    There was one that was debugged today but it did not find a misbehaving driver.
      My ComputerSystem Spec

  5.    29 Jul 2017 #35

    Thats why the problem isnt a driver....
      My ComputerSystem Spec


  6. Posts : 22,102
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Jul 2017 #36

    Windows driver verifier is still running.
    When it is done consider runing memtest86+ for 8 or more passes so that we can rule in /rule out RAM /DIMM ?
      My ComputerSystem Spec


  7. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       30 Jul 2017 #37

    I will run memtest ASAP, until then is there any other steps/tests/action we can take?

    Also "Is there only one thread or more than one thread?" What do you mean by this?

    Thanks!
      My ComputerSystem Spec


  8. Posts : 22,102
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Jul 2017 #38

    Please confirm that there were no new bsod during the use of windows driver verifier.
    Please post the approximate duration of time that windows driver verifier was on.
    In an earlier post there was reference to memory testing and I did not see the results.
    So had asked about another thread in case it was missed.
    When you complete Memteat86+ it must be 8 or more runs. Anything less is inadequate testing.
    When you complete the testing please use a camera or a smart phone camera to take a picture.
    Please post the image into the thread.
    https://answers.microsoft.com/en-us/...-test-ram.html
      My ComputerSystem Spec


  9. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       30 Jul 2017 #39

    I turned on verifier yesterday, after the first freeze and before the two BSODs. Verifier was on for about 6-12 hours before the BSODs.

    As mentioned before I have ran over 50 passes of memtest, I will run it again but I will not be able to for a few days, I can post the results then.

    Is there anything else I can do in the mean time?
      My ComputerSystem Spec


  10. Posts : 22,102
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Jul 2017 #40

    Please post a kernel memory dump and an updated zip file.
    BSOD - Posting Instructions - Windows 10 Forums
    For the memory testing if you can run it for as many passes as possible the better.
    It must be at least 8.
    Please make sure to use a camera or smart phone camera to make a picture and then post the image into the thread.
    Please post information about PSU, cooling, case, etc
      My ComputerSystem Spec


 
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