Random freezes or BSODs (In windows drivers)

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  1. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       28 Jul 2017 #21

    Ran verifier for two days and turned it off, the pc ran fine yesterday without verifier on, but crashed this morning. Yep I did all of those steps and provided the screenshots above :)

    Thanks!
      My ComputerSystem Spec


  2. Posts : 21,951
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Jul 2017 #22

    In the event logs there is corruption of the firmware as of 7/21/2017.
    It is event ID 12
    https://support.microsoft.com/en-us/...ft-windows-hal
    The bios version: BIOS Version/Date American Megatrends Inc. FEh, 29/10/2014

    Please update the bios. If there is no update available please refresh or reinstall the bios.

    There is 1 new bsod mini dump file and 6 mini dump from May.
    The prior misbehaving drivers were
    nvlddmkm.sys
    rzpnk.sys
    VBoxDrv.sys

    On 7/25 there was problems with the drive REPAIR-VOLUME needing chkdsk /f
    Please post the result of the chkdsk repair: Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    If chkdsk /f has not yet been run please run chkdsk /x /r

    Windows had failed fast startup as of 6/10. If this problem reoccurs you can turn off windows fast startup if it has not already been turned off: Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials



    Code:
    The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.
    Code:
    Crash dump initialization failed!
    Code:
    Windows failed fast startup with error status 0xC0000242.
    Code:
    Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-07-25T19:42:14.658  Event ID: 98  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-21-3151266363-2160262959-3254069687-1000  User Name: ETHANHOME-PC\EthanHome  Computer: EthanHome-PC  Description: Volume C: (\Device\HarddiskVolume1) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.
    Code:
    BugCheck C2, {7, ffff9107, 45e811a0, ffffbf80506db0f8}unable to get nt!MmSpecialPoolStartunable to get nt!MmSpecialPoolEndunable to get nt!MmPagedPoolEndunable to get nt!MmNonPagedPoolStartunable to get nt!MmSizeOfNonPagedPoolInBytesProbably caused by : storport.sys ( storport!RaidUnitCompleteRequest+4f5 )
    Code:
    BugCheck 7F, {8, ffffb400d3135bf0, ffffb400d50dff10, fffff8005b607a50}Probably caused by : memory_corruption

    Code:
    ffffe180`e34c9508  fffff805`56c4f037Unable to load image \SystemRoot\system32\DRIVERS\VBoxDrv.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for VBoxDrv.sys*** ERROR: Module load completed but symbols could not be loaded for VBoxDrv.sys VBoxDrv+0x1f037



    Code:
    ffffe180`e34c9378  fffff805`58f840b8Unable to load image \??\C:\WINDOWS\system32\drivers\rzpnk.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for rzpnk.sys*** ERROR: Module load completed but symbols could not be loaded for rzpnk.sys rzpnk+0x40b8
    Code:
    BugCheck 3B, {c0000005, ffffacb546a59874, ffff89002c165d90, 0}Probably caused by : memory_corruption
    Code:
    BugCheck 3B, {c000001d, fffff8068b390593, ffffac019d1eec40, 0}Probably caused by : dxgkrnl.sys ( dxgkrnl!SignalSynchronizationObjectInternal+c03 )
    Code:
    ffffac01`9d1ee2b8  fffff806`8e7db056Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x14b056
    Code:
    BugCheck 3B, {c0000005, ffff8bdb57259874, ffffdf818d31dd90, 0}Probably caused by : hardware ( win32kfull!RawInputThread+aa4 )
      My ComputerSystem Spec


  3. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       28 Jul 2017 #23

    I have attached the chkdsk results asked for.

    Will update/reinstall the bios tonight.

    Windows fast boot thing has been disabled.

    Thanks :)
    Attached Thumbnails Attached Thumbnails chkdsk4.png   chdsk3.png   chdsk2.png   chdsk1.png  
      My ComputerSystem Spec

  4.    28 Jul 2017 #24

    @zbook

    Since Driver verifier runs 48 hours, and No bsod occured, I dont think that any Driver is the culprit.

    We should focus on Hardware and file system issues
      My ComputerSystem Spec


  5. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       28 Jul 2017 #25

    Just had another freeze, shall I still just wait until we get a BSOD?
      My ComputerSystem Spec


  6. Posts : 21,951
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Jul 2017 #26

    The bsod will produce mini dump files which can be debugged to troubleshoot the problems.
      My ComputerSystem Spec


  7. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       29 Jul 2017 #27

    Just looking at the BIOS now, I have the FEh version installed which is a beta BIOS (must have had it installed for 1-2 years now). When I reinstall the BIOS should I use this (same version, most recent), or the most recent non-beta?
      My ComputerSystem Spec

  8.    29 Jul 2017 #28

    Most recent non-beta
      My ComputerSystem Spec


  9. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       29 Jul 2017 #29

    Just BSOD'd, got a log, attached the DM Log collector thing.

    Thanks!
    Random freezes or BSODs (In windows drivers) Attached Files
      My ComputerSystem Spec


  10. Posts : 191
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       29 Jul 2017 #30

    Also I have updated the BIOS (well backdated to the latest non bios version) it was straight after booting that when I got this crash.
      My ComputerSystem Spec


 
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