1.    24 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 2
    Windows 10 Pro x64

    Win10 BSOD: Thread Stuck in Device Driver after GPU upgrade


    Hi Everyone, this is my first thread on your forum, which I'm following from quite some time since it offers nice solutions to common (and not common) problems.

    I'm having a bad case of repeating BSODs with error code: THREAD_STUCK_IN_DEVICE_DRIVER.
    I followed all the instructions read on your forum but I'm helpless.... nothing seems to work.

    I recently installed an ATI Radeon R7 2xx series and that is when the BSODs started. I needed an upgrade on GPU and I only had that GPU available.

    Already done sfc/scannow twice;
    Already done Display Driver Uninstaller (DDU) with both nVidia and AMD modes;

    In safe mode everything works fine, obviously.

    See the logs I attached following your BSOD - Posting Instructions


    Hope you guys can help me, I'm available for any information you need.

    Thank you again,
    CPX.
      My ComputerSystem Spec
  2.    24 Jul 2017 #2
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    The logs are in a foreign language. Please change the language to English as the default language so that the logs can be troubleshooted.
    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    Please post a new zip: BSOD - Posting Instructions - Windows 10 Forums


    Your report states that you are using a Non Genuine copy of software
    This forum's Rules clearly state that help will not be provided to those using Non genuine Software.


    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.



    Open administrative command prompt and type or copy and paste: slmgr /dlv
      My ComputerSystem Spec
  3.    24 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 2
    Windows 10 Pro x64
    Thread Starter

    Quote Originally Posted by zbook View Post
    The logs are in a foreign language. Please change the language to English as the default language so that the logs can be troubleshooted.
    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    Please post a new zip: BSOD - Posting Instructions - Windows 10 Forums
    Are you referring to the .dmp files or .txt?
    It's almost impossible for me to keep the PC on Windows even for 2 minutes.. I just tried 4 times but every time I go in the control panel, it reboots itself.
    Don't log files have the same structure? I mean, the first line is for the host name, the second line's for the OS, the third one's for OS' version etc etc...?


    Thanks,
    CPX.
      My ComputerSystem Spec
  4.    24 Jul 2017 #4
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste: slmgr /dlv
    Using the Microsoft snipping tool post an image of the pop up into the thread.
      My ComputerSystem Spec
  5.    24 Jul 2017 #5
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Genuine_Office.txt:

    1. Open an elevated command prompt (cmd).
    2. In the elevated command prompt, copy & paste the command below, and press Enter:

    Code:
    for /f "delims=|" %a in ('dir /B /S C:\*ospp.vbs') do cscript "%a" /dstatus > "%userprofile%\Desktop\Genuine_Office.txt"

    zip Genuine_Office.txt (you find it on Desktop) and upload please.
      My ComputerSystem Spec

 


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