PC restarts when waking from sleep, error 0x0000010e

framack4 · 22 Jul 2017

Only about 30 minutes lol

zbook · 22 Jul 2017

OK now we wait.
Report if there is any change with sleep: better, worse, the same
It's likely to be trial and error so hybernation can be turned back on and Windows fast startup can be turned off.
So you will try
hybernation off
hybernation on
Windows fast startup on
Windows fast startup off

framack4 · 22 Jul 2017

Uploaded 2 new zips in this post with HDD sentinel report and new DM log collector. Will try turning hibernation/fast startup on/off. Thanks

zbook · 22 Jul 2017

Run memtest86+ version 5.01 for at least 8 runs.
This may take hours so plan to run it overnight.

Memtest86+ - Advanced Memory Diagnostic Tool

Memory problems. - Microsoft Community

When Memtest86+ has completed 8 or more runs make an image of the results to post into the thread.
MemTest86+ - Test RAM Windows 10 BSOD Tutorials

framack4 · 22 Jul 2017

One other issue I haven't mentioned is my PC gets stuck on the bios screen, where it says press F8, del etc. I have to press power button to turn my PC off and then start it again. It went away after I removed the CMOS battery a week ago but today it's started happening again. I just changed to an older bios version using ASUS EZ Flash 2 but was still getting stuck on the bios screen... So maybe these two issues are related?

framack4 · 23 Jul 2017

Sorry not sure how to post pictures but attached a zip folder of memtest86+ picture (no errors), as well as new DM log
Attachment 145217 Attachment 145218

What should I do next?

zbook · 23 Jul 2017

Please use this link to post images of the memtest86+:
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

The Nvidia driver has reappeared as the misbehaving driver.

1) Please indicate the steps that you made to uninstall the Nvidia driver.

2) Please indicate the steps that you made to reinstall the Nvidia driver.
a) did you use the computer manufacturer's drivers?
b) was there a new version and an older version available?
c) if so which one did you download and install?
d) did you use the Nvidia web site?
e) if so what selections did you make on the web page?

Code:

ffffd980`aa35b8a8  fffff80c`aea80000Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x5e0000

Code:

ffffb481`f87468a8  fffff800`ccbd0000Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x5e0000

Code:

ffffc781`f14078a8  fffff802`1408ad0fUnable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x5ead0f

Code:

Problem signature:P1: x64
P2: HDAUDIO\FUNC_01&VEN_10DE&DEV_0084&SUBSYS_104385AB&REV_1001

Code:

nvlddmkm     nvlddmkm               nvlddmkm               Kernel        Manual     Running    OK         TRUE        FALSE        5,820,416         6,438,912   0          2/05/2017 7:55:53 AM   C:\WINDOWS\system32\DriverStore\FileRepository\n 36,864

Code:

Event[78]:  Log Name: System
  Source: Service Control Manager
  Date: 2017-05-17T23:53:06.276
  Event ID: 7045
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
A service was installed in the system.


Service Name:  nvlddmkm
Service File Name:  \SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys
Service Type:  kernel mode driver
Service Start Type:  demand start
Service Account:

Code:

Event[79]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-05-17T23:53:06.280
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

Event[388]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-05-21T23:05:02.667
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

Event[1438]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-06-29T23:00:24.512
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

Event[1664]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-07-07T00:35:17.209
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

Event[2898]:  Log Name: System
  Source: Display
  Date: 2017-07-19T12:39:17.935
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-3QCIKR6
  Description: 
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[2899]:  Log Name: System
  Source: Display
  Date: 2017-07-19T12:39:19.648
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-3QCIKR6
  Description: 
Display driver nvlddmkm stopped responding and has successfully recovered.

Code:

Event[3781]:  Log Name: System
  Source: Service Control Manager
  Date: 2017-07-21T18:40:12.061
  Event ID: 7045
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
A service was installed in the system.


Service Name:  nvlddmkm
Service File Name:  \SystemRoot\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys
Service Type:  kernel mode driver
Service Start Type:  demand start
Service Account:

Code:

Event[3782]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-07-21T18:40:12.063
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

Event[3795]:  Log Name: System
  Source: Service Control Manager
  Date: 2017-07-21T18:47:33.891
  Event ID: 7040
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-21-2672369349-3029959307-121268421-1001
  User Name: DESKTOP-3QCIKR6\Fraser
  Computer: DESKTOP-3QCIKR6
  Description: 
The start type of the nvlddmkm service was changed from demand start to disabled.

Code:

Event[3796]:  Log Name: System
  Source: Service Control Manager
  Date: 2017-07-21T18:48:59.331
  Event ID: 7040
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
The start type of the nvlddmkm service was changed from disabled to demand start.

Code:

Event[3797]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-07-21T18:48:59.335
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

Event[3863]:  Log Name: System
  Source: Microsoft-Windows-UserPnp
  Date: 2017-07-21T18:57:56.858
  Event ID: 20003
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-3QCIKR6
  Description: 
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010 with the following status: 0.

Code:

19/07/2017 12:39 AM	Application Error	Faulting application name: nvcontainer.exe, version: 1.5.2208.6100, time stamp: 0x590db430&#x000d;&#x000a;Faulting module name: nvwgf2um.dll, version: 22.21.13.8476, time stamp: 0x5952baea&#x000d;&#x000a;Exception code: 0xc0000005&#x000d;&#x000a;Fault offset: 0x00d44d70&#x000d;&#x000a;Faulting process id: 0x2968&#x000d;&#x000a;Faulting application start time: 0x01d30027453864d5&#x000d;&#x000a;Faulting application path: C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe&#x000d;&#x000a;Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_cf17fec8b3c8ec54\nvwgf2um.dll&#x000d;&#x000a;Report Id: ef1a1cc1-ffdc-4238-a947-cf3fc56ac07a&#x000d;&#x000a;Faulting package full name: &#x000d;&#x000a;Faulting package-relative application ID:

framack4 · 23 Jul 2017

I deleted the photo but there were 0 errors from Memtest86+ after 8 passes

1. Used DDU in safe mode to uninstall
2. a) used the ASUS TURBO 1060 drivers from ASUS website (TURBO-GTX1060-6G | Graphics Cards | ASUS Global
)
b) only one version available (i've also tried drivers from the nvidia website itself which are a later version)
c)
d) yes I've tried those drivers too, this problem has been occuring for several months with several different NVIDIA versions
e) only the physX and graphics driver, literally nothing else

zbook · 23 Jul 2017

When you view available drivers on the Nvidia web site see if there is a revision history and make note of which drivers you are using and any other drivers that may be available.
On the Asus web site can you view and then display images of the driver that is available now and also display images of its revision history.

What is the latest version of the bios? BIOS Version/Date American Megatrends Inc. 2001, 11/09/2014 or something more recent?

Please confirm that the bios was reset.

Turn off Windows driver updates: Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials

These are the current drivers:

Code:

Name    NVIDIA GeForce GTX 1060 6GBPNP Device ID    PCI\VEN_10DE&DEV_1C03&SUBSYS_85AB1043&REV_A1\4&2A1FC852&0&0010Adapter Type    GeForce GTX 1060 6GB, NVIDIA compatibleAdapter Description    NVIDIA GeForce GTX 1060 6GBAdapter RAM    (1,048,576) bytesInstalled Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dllDriver Version    22.21.13.8205INF File    oem43.inf (Section088 section)Color Planes    Not AvailableColor Table Entries    4294967296Resolution    1920 x 1080 x 60 hertzBits/Pixel    32Memory Address    0xFD000000-0xFDFFFFFFMemory Address    0xD0000000-0xDFFFFFFFMemory Address    0xCE000000-0xCFFFFFFFI/O Port    0x0000DC00-0x0000DC7FIRQ Channel    IRQ 18I/O Port    0x000003B0-0x000003BBI/O Port    0x000003C0-0x000003DFMemory Address    0xA0000-0xBFFFFDriver    c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,912 bytes), 19/05/2017 6:04 PM)

Uninstall all Nvidia drivers/software
The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers this time from the NVidia website.
When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
Display Driver Uninstaller Download version 17.0.6.7: Official Display Driver Uninstaller DDU Download

framack4 · 23 Jul 2017

Bios has been: both reinstalled and had settings reset many times, the CMOS battery has been removed for 5mins and replaced.
Bios versions tried: 2101 (latest) and 2001
I've clean installed NVIDIA drivers as you've said with DDU and tried many different versions. The version on the ASUS website is several months old.

As I said in a previous post, PC freezes on the BIOS screen when starting up sometimes. I have to force shut down the PC then start it again. Using different BIOS versions and resettings BIOS settings has not fixed

EDIT: if there is another old NVIDIA driver you could suggest I try then I'll give it a go