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  1.    24 Jul 2017 #21
    Join Date : Jul 2017
    Posts : 43
    Windows 10 Enterprise
    Thread Starter

    Quote Originally Posted by zbook View Post
    There were no bsod in the latest zip. Did you experience any?
    What was happening during the unexpected shutdowns and crashes?


    Code:
    Event[670]:  Log Name: System  Source: EventLog  Date: 2017-07-23T18:44:53.561  Event ID: 6008  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Icy-PC  Description: The previous system shutdown at 6:34:17 PM on ?7/?23/?2017 was unexpected.
    Code:
    Event[680]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2017-07-23T18:44:34.043  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Icy-PC  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    For malware are you using superantispyware and spybot? Were you previously using Mcafee or was it uninstalled?
    no spybot no mcafee ever , also the crash accurs while gaming and there is no sign its about to happen , from smooth to blackscreen and rebooting.

    the only "bluescreen" i had was a lil driver crash but it only accured 1ns this was the only time i could poat the dump file here (see start)
      My ComputerSystem Spec
  2.    24 Jul 2017 #22
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    What is the malware history on your computer?
    What is the anti-malware software history on your computer?
    Somehow the logs indicate spybot. Somehow one of the faulting applications on a google search indicates it is part of Mcafee.
    So please clarify.
      My ComputerSystem Spec
  3.    24 Jul 2017 #23
    Join Date : Jul 2017
    Posts : 43
    Windows 10 Enterprise
    Thread Starter

    Quote Originally Posted by zbook View Post
    What is the malware history on your computer?
    What is the anti-malware software history on your computer?
    Somehow the logs indicate spybot. Somehow one of the faulting applications on a google search indicates it is part of Mcafee.
    So please clarify.
    Never used mcafee , Spybot used to use that on Windows 7 before i upgraded to 10 but spybot mallfunctions in windows 10 so i had to remove it first day


    (in windows 7 some malware destroyed my register and till this day even in 10 i cannot open it with regedit , however i can still open it with any other tools , this problem atm btw never happend untill i got the RX 580 OC or i upgraded the ram could be either)
      My ComputerSystem Spec
  4.    24 Jul 2017 #24
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Did you upgrade from windows 7 to windows 10?
    Did you ever perform a clean install of windows 10 (delete partitions, format the drive, make an unallocated drive)?
      My ComputerSystem Spec
  5.    24 Jul 2017 #25
    Join Date : Jul 2017
    Posts : 43
    Windows 10 Enterprise
    Thread Starter

    Quote Originally Posted by zbook View Post
    Did you upgrade from windows 7 to windows 10?
    Did you ever perform a clean install of windows 10 (delete partitions, format the drive, make an unallocated drive)?
    Yes i did and no i havent yet been able to clean install due to no way of currently backing up my data (to much will be lost otherwise)

    however today a mate of mine will come here and we will start the "surgery" on my pc to troubelshoot some more
      My ComputerSystem Spec
  6.    24 Jul 2017 #26
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    What was the prior malware damage?
    How did you identify it?
    How did you fix it?
      My ComputerSystem Spec
  7.    24 Jul 2017 #27
    Join Date : Jul 2017
    Posts : 43
    Windows 10 Enterprise
    Thread Starter

    Quote Originally Posted by zbook View Post
    What was the prior malware damage?
    How did you identify it?
    How did you fix it?
    It has been years , it was a malware that makes u (the user) unable to open the windows register through regedit.
    Back then i removed it with super anti spyware or spybot eitherone (been years so cant remember)
      My ComputerSystem Spec
  8.    24 Jul 2017 #28
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4)When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
      My ComputerSystem Spec
  9.    24 Jul 2017 #29
    Join Date : Jul 2017
    Posts : 43
    Windows 10 Enterprise
    Thread Starter

    Quote Originally Posted by zbook View Post
    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4)When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    ok , i will skip step 1 however as i have run this 5 times past week xD no integrity violations are detected btw

    edit: Started step 2
      My ComputerSystem Spec
  10.    24 Jul 2017 #30
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Can you provide us with the kernel memory dump please?
    Its located in C:\Windows\MEMORY.DMP
    or %SystemRoot%\MEMORY.DMP
    You can upload it to an cloud service like dropbox or onedrive.
      My ComputerSystem Spec

 
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