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  1.    19 Jul 2017 #1
    Join Date : May 2017
    Posts : 36
    Windows 10

    Playing Minecraft when *BAM!* BSOD. Error code 0000001a. O.o


    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000000403, 0xfffff4800392c918, 0x9780000063b91867, 0xfffff48003d2fe58). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 777c2af9-fc7f-45f3-9986-7ce4c83b507b.
      My ComputerSystem Spec
  2.    20 Jul 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Hi,

    most of the crash dumps show an video tdr failure. It looks like that you overclock your system. There is software installed which is known for causing bluescreens.

    Here are the results of the dump analysis:

    Code:
    0x00000116:    [SPECIAL] VIDEO_TDR_FAILURE (29.06.2017 00:34:57) [Windows 10] 
     
    CAUSED BY:     nvlddmkm.sys [8.06.2017] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
                   dxgkrnl.sys [3.06.2017] * DirectX Graphics Kernel (Windows System File) 
     
    PROCESS:       System 
     
    Usual causes:  Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)
    Code:
    0x00000116:    [SPECIAL] VIDEO_TDR_FAILURE (3.06.2017 21:14:51) [Windows 10] 
     
    CAUSED BY:     nvlddmkm.sys [1.05.2017] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
                   dxgkrnl.sys [28.04.2017] * DirectX Graphics Kernel (Windows System File) 
     
    PROCESS:       System 
     
    Usual causes:  Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)

    Please have a look at those software. Revert any OC to stock. Remove them for testing purposes:
    - MSI Afterburner
    - Corsair Link 4
    - ASUS AI Suite



    Read carefully before proceeding.

    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.


    0x116

    VIDEO_TDR_ERROR


    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout Detection Recovery). This could be down to a number of reasons including drivers, heat, power to the card, a faulty PCI-e slot or simply a defective GPU. It's in your best interests to employ common sense trouble shooting techniques in these situations.



    • Try later and/or earlier drivers
    • Measure the GPU's temperatures at idle and under load
    • Ensure the GPU is free from dust build up and that the fan is working correctly
    • Reseat the GPU and check all connections are securely made
    • Check PSU voltages in BIOS
    • Try a different card in the system
      My ComputerSystem Spec
  3.    20 Jul 2017 #3
    Join Date : May 2017
    Posts : 36
    Windows 10
    Thread Starter

    Ok, the worse time to be buying a video card with the crypto coin people driving prices though the roof. Umm... Also, which software? MSI Afterburn lets me control the Evga nVidia 970 SSC cooling fans automatically so when I am hardcore gaming it kicks up to maintain the temps. Maybe I need to edit the curve? Never edited one so it's all Greek to me. >.< Would this - https://gyazo.com/0210e533cf66efd532dd189d5b29210c - help any? The video card isn't overclocked by me, being a SSC it's factory overclocked and I left it at those settings figuring Evga would know best. Though I have noticed dust in the system, oddly enough, 3 140mm intake fans though the front filter and only two 140mm fans pulling air though the radiator so the pressure should be positive. O.o I'm starting to think the Cooler Master Master Case front filter sucks. Anyway... Thanks for the info so far, more to poke at, as I was thinking it was memory, as error code 0000001a is Memory Manager and I'm like "But the motherboard, memory, and CPU are all brand new." >.<

    Edit: Opps! MIssed part of that. Ok. Let's see. Corsair Link 4 is just for the All-In-One H110i 280mm water cooler, it auto adjusts the radiator fans depending on the load. Ok, talked about MSI above. Asus AI Suite should be disabled. If I remember it came with some of the chipset drivers for my Asus Prime X370 Pro motherboard that I downloaded off of Asus' website so I knew they would be up to date. Let me see. According to MSI Afterburner the video card is only sitting at 29 C atm as it idles. It's not overclocked except for the factory overclock. Let me see. Don't have an app that can tell me the bios voltages. Meh. So the rest I'll have to get back to you on. Oh! And for another card in the system? I don't have one, I'd have to repair the 460 SC before I could use that, it needs a new fan as the old one is getting chattery.
      My ComputerSystem Spec
  4.    20 Jul 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Allright and thanks for the fast response. Since I are sure that you not overclocking the GPU we should focus on further testing. But the first step would be reinstalling the NVIDIA drivers using DDU.

    Display Driver Uninstaller: How to use
    Display Driver Uninstaller (DDU) is a small software that can help the user to uninstall the display driver from the users PC. It can uninstall the driver for all the lead display chip developers, viz. Nvidia, AMD and Intel.

    After this is done u should stress test the GPU and see what happens:



    Playing Minecraft when *BAM!* BSOD. Error code 0000001a. O.o Diagnostic Test Playing Minecraft when *BAM!* BSOD. Error code 0000001a. O.o
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Take a Screenshot and post it here.
      My ComputerSystem Spec
  5.    20 Jul 2017 #5
    Join Date : May 2017
    Posts : 36
    Windows 10
    Thread Starter

    Ok, so, after some head banging (Windows 10 changes how to get into Safe Mode from prior versions of Windows. >.< ) I got it into Safe Mode, ran DDU, let it reboot the compy, installed the nVidia drivers 384.76 (I had 382.53 previously), rebooted to reapply the display settings, installed Furmark, made sure MSI Afterburner was running so my fan curve would be active (it needed it, woo toasty), and ran the burn in test for 10 min, at that point it seemed to be pretty steady at 71c.
      My ComputerSystem Spec
  6.    20 Jul 2017 #6
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    1. Please let it run about 30 minutes.

    2. Please post you PSU model.

    3. Please download and run the newest version of HWiNFO64 and post a screenshot of the "System Summary" window here.

    Note   Note
    Check the "Summary-only" box at start.

    HWiNFO64
    Hardware Info (HWiNFO) is a powerful system information utility designed especially for detection of hardware.
    Last edited by BSODHunter; 21 Jul 2017 at 00:23.
      My ComputerSystem Spec
  7.    21 Jul 2017 #7
    Join Date : Apr 2016
    New Zealand
    Posts : 30
    win 10 Pro Insider

    Quote Originally Posted by llloyd4 View Post
    Ok, the worse time to be buying a video card with the crypto coin people driving prices though the roof. Umm... Also, which software? MSI Afterburn lets me control the Evga nVidia 970 SSC cooling fans automatically so when I am hardcore gaming it kicks up to maintain the temps. Maybe I need to edit the curve? Never edited one so it's all Greek to me. >.< Would this - https://gyazo.com/0210e533cf66efd532dd189d5b29210c - help any? The video card isn't overclocked by me, being a SSC it's factory overclocked and I left it at those settings figuring Evga would know best. Though I have noticed dust in the system, oddly enough, 3 140mm intake fans though the front filter and only two 140mm fans pulling air though the radiator so the pressure should be positive. O.o I'm starting to think the Cooler Master Master Case front filter sucks. Anyway... Thanks for the info so far, more to poke at, as I was thinking it was memory, as error code 0000001a is Memory Manager and I'm like "But the motherboard, memory, and CPU are all brand new." >.<

    Edit: Opps! MIssed part of that. Ok. Let's see. Corsair Link 4 is just for the All-In-One H110i 280mm water cooler, it auto adjusts the radiator fans depending on the load. Ok, talked about MSI above. Asus AI Suite should be disabled. If I remember it came with some of the chipset drivers for my Asus Prime X370 Pro motherboard that I downloaded off of Asus' website so I knew they would be up to date. Let me see. According to MSI Afterburner the video card is only sitting at 29 C atm as it idles. It's not overclocked except for the factory overclock. Let me see. Don't have an app that can tell me the bios voltages. Meh. So the rest I'll have to get back to you on. Oh! And for another card in the system? I don't have one, I'd have to repair the 460 SC before I could use that, it needs a new fan as the old one is getting chattery.
    Hi there Have you tried the EVGA Precision XOC It's for the EVGA I have GTX760 and a 670 and it keeps every thing happy my GPU is running at 27c
      My ComputerSystem Spec
  8.    21 Jul 2017 #8
    Join Date : May 2017
    Posts : 36
    Windows 10
    Thread Starter

    1 - Ok, will let it do that later and repost the screenshot.
    2 - PSU is an EVGA 850 G2 , 80 gold 850w power supply.
    3 - Attached HWInfo64 Summary

    4 - No? Never heard of it. O.o I'll have to go poke at the EVGA website for it. I've always used MSI Afterburner.
      My ComputerSystem Spec
  9.    21 Jul 2017 #9
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    The PSU has enough power.

    In the summary everything looks okay.

    You wrote u are using an watercooled system? This is for GPU too? Im thinking about 70 degrees are very high for an water cooled GPU
      My ComputerSystem Spec
  10.    21 Jul 2017 #10
    Join Date : May 2017
    Posts : 36
    Windows 10
    Thread Starter

    Nope, All In Ones usually only do CPU so my GPU is air cooled.
      My ComputerSystem Spec

 
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