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  1.    16 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 7
    Windows 10

    Blue Screen of Death on Lenovo Y70-70 Touch when sharing my WiFi.


    Hello
    I've had a problem for a while now with Blue Screen of Death especially when I start to share my laptop's wifi through mobile hotspot and leave the laptop on desktop screen without using it.
    I've posted on other forums but they wasn't able to help me.
    Thanks in advance



      My ComputerSystem Spec
  2.    17 Jul 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Hi,
    theres a problem with you wifi driver. Its shown as cause in some of the bluescreens dumps:

    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (11.07.2017 22:42:18) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
                   Netwbw02.sys [5.04.2017] * Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter * => https://downloadcenter.intel.com/default.aspx 
     
    PROCESS:       System
    Code:
    0x000000C2:    BAD_POOL_CALLER (29.06.2017 15:00:31) [Windows 10] 
     
    CAUSED BY:     Netwbw02.sys [16.07.2015] * Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter * => https://downloadcenter.intel.com/default.aspx 
                   ndis.sys [15.12.1981] * NDIS 6.20 Wrapper Driver (Windows System File) 
     
    PROCESS:       System 
     
    Usual causes:  Device driver, ?Memory
    Code:
    2017-07-15 00:32:51  Warning: The network interface "Intel(R) Dual Band Wireless-AC 3160" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets.Reason: The network driver requested that it be reset. 
    2017-07-15 00:57:31  Warning: WLAN Extensibility Module has stopped.

    Maybe it would be good to take the driver from the Lenovo support page:
    Error

    This is the one u need:
    https://download.lenovo.com/consumer...s/1wy702af.exe
      My ComputerSystem Spec
  3.    17 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 7
    Windows 10
    Thread Starter

    I tried to install it but it said
    A newer product is already installed.
      My ComputerSystem Spec
  4.    17 Jul 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro
      My ComputerSystem Spec
  5.    17 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 7
    Windows 10
    Thread Starter

    I followed the instructions on the link and it says again
    A newer product is already installed.
      My ComputerSystem Spec
  6.    17 Jul 2017 #6
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro
      My ComputerSystem Spec
  7.    17 Jul 2017 #7
    Join Date : Jul 2017
    Posts : 7
    Windows 10
    Thread Starter

    I turned off Automatic Device Driver installation but when I tried to instal the driver it said again
    A newer product version is already installed.

    ------------------------------------------------------------------
    Edit:
    I have uninstalled first the program Intel ProSet Wireless and then I was able to install the driver.
      My ComputerSystem Spec
  8.    17 Jul 2017 #8
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    Follow these steps:
    1) Download the desired driver to the desktop
    2) turn off wireless with a hardware button on the computer.
    3) disconnect the computer from ethernet or a wired connection.
    At this time you should have the desired driver on the desktop and no internet connection.
    You have already turned off automatic Windows updates.
    4) open device manager
    5) look for the misbehaving driver: Netwbw02.sys
    6) uninstall the misbehaving driver
    7) open file explorer
    8) using the search feature enter Netwbw02.sys
    and make sure that there are no longer any entries for this driver other than what you just placed on the desktop
    9) install the driver that is located on the desktop
    10) confirm that the driver was installed using file explorer
    11) reconnect the computer to the internet


    ZeroConfigService.exe is component of the Intel Proset/ wireless wifi software.
    It is a recent faulting application and problem signature:

    Code:
    +++ WER9 +++:Fault bucket , type 0
    Event Name: BEX64
    Response: Not available
    Cab Id: 0
    
    
    Problem signature:
    P1: ZeroConfigService.exe
    P2: 19.60.0.0
    P3: 58d16fa6
    P4: ZeroConfigService.exe
    P5: 19.60.0.0
    P6: 58d16fa6
    P7: 000000000022af80
    P8: c0000409
    P9: 0000000000000007
    P10:

    Code:
    20.5.2017 г. 10:34    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.10.0.0, time stamp: 0x57a32942
    Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
    Exception code: 0xc0000005
    Fault offset: 0x000000000003bbef
    Faulting process id: 0xc78
    Faulting application start time: 0x01d2d1549964c3ed
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 28343174-6037-4584-a936-a87d615fb7e3
    Faulting package full name: 
    Faulting package-relative application ID:26.6.2017 г. 14:15    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.10.0.0, time stamp: 0x57a32942
    Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
    Exception code: 0xc0000005
    Fault offset: 0x000000000003bbef
    Faulting process id: 0xd30
    Faulting application start time: 0x01d2ee86965d6f38
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 62cc3f0c-6add-45fd-b4bc-47a80dd3870f
    Faulting package full name: 
    Faulting package-relative application ID:
    4.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0x101c
    Faulting application start time: 0x01d2f42d09ddf199
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: 9d62b44c-cef6-4f99-a7a3-6de4f647104d
    Faulting package full name: 
    Faulting package-relative application ID:
    2.7.2017 г. 20:48    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0x3204
    Faulting application start time: 0x01d2f3747ccda387
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: d844f8e3-b8f4-45d4-a356-9fde2a4a5f9e
    Faulting package full name: 
    Faulting package-relative application ID:
    16.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xc94
    Faulting application start time: 0x01d2fdc29904fbe2
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: 2b9827fb-5d1f-4d7f-95c0-0b2a81f728e0
    Faulting package full name: 
    Faulting package-relative application ID:
    14.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xcec
    Faulting application start time: 0x01d2fa92b0d91ed0
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: d00c7da5-0286-4818-a26c-3c9d48e57cd2
    Faulting package full name: 
    Faulting package-relative application ID:
    9.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xd14
    Faulting application start time: 0x01d2f70841f1287a
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: 98c49407-5b38-42e0-90b0-a49ced43c614
    Faulting package full name: 
    Faulting package-relative application ID:
    10.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xd60
    Faulting application start time: 0x01d2f8f469ace3c3
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: 84dd1c16-3bdd-42b6-882c-6dba3781e7ba
    Faulting package full name: 
    Faulting package-relative application ID:
    7.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xdec
    Faulting application start time: 0x01d2f5d801055ce2
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: 75cfbfd4-40d6-49ad-8ce2-508a58789aba
    Faulting package full name: 
    Faulting package-relative application ID:
    7.7.2017 г. 10:02    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xdec
    Faulting application start time: 0x01d2f706cc21bdb6
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: d41c48f4-a749-4d41-90a8-723d5b56ef3a
    Faulting package full name: 
    Faulting package-relative application ID:
    11.7.2017 г. 22:10    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xdf4
    Faulting application start time: 0x01d2fa8664566ce2
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: ce2b900f-f9ff-4e6b-9bcb-820f2cd1ebd5
    Faulting package full name: 
    Faulting package-relative application ID:
    14.7.2017 г. 21:57    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xe64
    Faulting application start time: 0x01d2fc8eed98a949
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: ade733c0-fac8-4e8d-9547-0fc7c1ae59d7
    Faulting package full name: 
    Faulting package-relative application ID:
    3.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
    Exception code: 0xc0000409
    Fault offset: 0x000000000022af80
    Faulting process id: 0xed0
    Faulting application start time: 0x01d2f374bd211a4d
    Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
    Report Id: 67e88242-13e6-4e97-80d9-cc09dea6a08a
    Faulting package full name: 
    Faulting package-relative application ID:





    Code:
    Event[125]:  Log Name: System
      Source: Service Control Manager
      Date: 2017-05-20T13:21:07.504
      Event ID: 7045
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: LAPTOP-7CQTIVHJ
      Description: 
    A service was installed in the system.
    
    
    Service Name:  ___ Intel(R) Wireless Adapter Driver for Windows 8.1 - 64 Bit
    Service File Name:  \SystemRoot\System32\drivers\Netwbw02.sys
    Service Type:  kernel mode driver
    Service Start Type:  demand start
    Service Account:
    Code:
    ffffcd01`74b461b8  fffff800`d0a36840Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for iaStorA.sys*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0x186840
    Last edited by zbook; 18 Jul 2017 at 00:28.
      My ComputerSystem Spec
  9.    18 Jul 2017 #9
    Join Date : Jul 2017
    Posts : 7
    Windows 10
    Thread Starter

    I installed the driver the way that you told me but in file explorer before installing the driver i found some things.

    Here is a screenshot Attachment 144477
      My ComputerSystem Spec
  10.    18 Jul 2017 #10
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    In the above image there is a partial view.
    Please widen the column so that you are able to view the information in each row.
    If you have already installed the replacement driver you can perform the search now and display the new results.
      My ComputerSystem Spec

 
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