Blue Screen of Death on Lenovo Y70-70 Touch when sharing my WiFi.

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  1. m0ns7er
    Posts : 7
    Windows 10
       New #1

    Blue Screen of Death on Lenovo Y70-70 Touch when sharing my WiFi.


    Hello :)
    I've had a problem for a while now with Blue Screen of Death especially when I start to share my laptop's wifi through mobile hotspot and leave the laptop on desktop screen without using it.
    I've posted on other forums but they wasn't able to help me.
    Thanks in advance :)
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  3. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #2

    Hi,
    theres a problem with you wifi driver. Its shown as cause in some of the bluescreens dumps:

    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (11.07.2017 22:42:18) [Windows 10] 
 
CAUSED BY:     memory_corruption    
               Netwbw02.sys [5.04.2017] * Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter * => https://downloadcenter.intel.com/default.aspx 
 
PROCESS:       System
    Code:
    0x000000C2:    BAD_POOL_CALLER (29.06.2017 15:00:31) [Windows 10] 
 
CAUSED BY:     Netwbw02.sys [16.07.2015] * Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter * => https://downloadcenter.intel.com/default.aspx 
               ndis.sys [15.12.1981] * NDIS 6.20 Wrapper Driver (Windows System File) 
 
PROCESS:       System 
 
Usual causes:  Device driver, ?Memory
    Code:
    2017-07-15 00:32:51  Warning: The network interface "Intel(R) Dual Band Wireless-AC 3160" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets.Reason: The network driver requested that it be reset. 
2017-07-15 00:57:31  Warning: WLAN Extensibility Module has stopped.

    Maybe it would be good to take the driver from the Lenovo support page:
    Error

    This is the one u need:
    https://download.lenovo.com/consumer...s/1wy702af.exe
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  4. m0ns7er
    Posts : 7
    Windows 10
    Thread Starter
       New #3

    I tried to install it but it said
    A newer product is already installed.
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  6. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #4

    U have to uninstall the driver via device manager. After that u can install this driver.

    Uninstalling the Wi-Fi Driver for Your IntelĀ® Wireless Adapter

    Using Device Manager to Uninstall Devices and Driver Packages | Microsoft Docs
    How to Uninstall Drivers in Windows | PCWorld
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  7. m0ns7er
    Posts : 7
    Windows 10
    Thread Starter
       New #5

    I followed the instructions on the link and it says again
    A newer product is already installed.
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  8. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #6

    ok, then u have to turn Off Automatic Device Driver Installation:
    Turn On or Off Device Driver Automatic Installation in Windows 10 Windows 10 Windows Update Activation Tutorials

    Turn On or Off Device Driver Automatic Installation in Windows 10 Windows 10 Windows Update Activation Tutorials

    Disable driver update over windows update:
    Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials


    After turning that off u should uninstall the driver again.
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  9. m0ns7er
    Posts : 7
    Windows 10
    Thread Starter
       New #7

    I turned off Automatic Device Driver installation but when I tried to instal the driver it said again
    A newer product version is already installed.

    ------------------------------------------------------------------
    Edit:
    I have uninstalled first the program Intel ProSet Wireless and then I was able to install the driver.
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  10. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #8

    Follow these steps:
    1) Download the desired driver to the desktop
    2) turn off wireless with a hardware button on the computer.
    3) disconnect the computer from ethernet or a wired connection.
    At this time you should have the desired driver on the desktop and no internet connection.
    You have already turned off automatic Windows updates.
    4) open device manager
    5) look for the misbehaving driver: Netwbw02.sys
    6) uninstall the misbehaving driver
    7) open file explorer
    8) using the search feature enter Netwbw02.sys
    and make sure that there are no longer any entries for this driver other than what you just placed on the desktop
    9) install the driver that is located on the desktop
    10) confirm that the driver was installed using file explorer
    11) reconnect the computer to the internet


    ZeroConfigService.exe is component of the Intel Proset/ wireless wifi software.
    It is a recent faulting application and problem signature:

    Code:
    +++ WER9 +++:Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0


Problem signature:
P1: ZeroConfigService.exe
P2: 19.60.0.0
P3: 58d16fa6
P4: ZeroConfigService.exe
P5: 19.60.0.0
P6: 58d16fa6
P7: 000000000022af80
P8: c0000409
P9: 0000000000000007
P10:

    Code:
    20.5.2017 г. 10:34    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.10.0.0, time stamp: 0x57a32942
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000005
Fault offset: 0x000000000003bbef
Faulting process id: 0xc78
Faulting application start time: 0x01d2d1549964c3ed
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 28343174-6037-4584-a936-a87d615fb7e3
Faulting package full name: 
Faulting package-relative application ID:26.6.2017 г. 14:15    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.10.0.0, time stamp: 0x57a32942
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000005
Fault offset: 0x000000000003bbef
Faulting process id: 0xd30
Faulting application start time: 0x01d2ee86965d6f38
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 62cc3f0c-6add-45fd-b4bc-47a80dd3870f
Faulting package full name: 
Faulting package-relative application ID:
4.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0x101c
Faulting application start time: 0x01d2f42d09ddf199
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: 9d62b44c-cef6-4f99-a7a3-6de4f647104d
Faulting package full name: 
Faulting package-relative application ID:
2.7.2017 г. 20:48    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0x3204
Faulting application start time: 0x01d2f3747ccda387
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: d844f8e3-b8f4-45d4-a356-9fde2a4a5f9e
Faulting package full name: 
Faulting package-relative application ID:
16.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xc94
Faulting application start time: 0x01d2fdc29904fbe2
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: 2b9827fb-5d1f-4d7f-95c0-0b2a81f728e0
Faulting package full name: 
Faulting package-relative application ID:
14.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xcec
Faulting application start time: 0x01d2fa92b0d91ed0
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: d00c7da5-0286-4818-a26c-3c9d48e57cd2
Faulting package full name: 
Faulting package-relative application ID:
9.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xd14
Faulting application start time: 0x01d2f70841f1287a
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: 98c49407-5b38-42e0-90b0-a49ced43c614
Faulting package full name: 
Faulting package-relative application ID:
10.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xd60
Faulting application start time: 0x01d2f8f469ace3c3
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: 84dd1c16-3bdd-42b6-882c-6dba3781e7ba
Faulting package full name: 
Faulting package-relative application ID:
7.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xdec
Faulting application start time: 0x01d2f5d801055ce2
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: 75cfbfd4-40d6-49ad-8ce2-508a58789aba
Faulting package full name: 
Faulting package-relative application ID:
7.7.2017 г. 10:02    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xdec
Faulting application start time: 0x01d2f706cc21bdb6
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: d41c48f4-a749-4d41-90a8-723d5b56ef3a
Faulting package full name: 
Faulting package-relative application ID:
11.7.2017 г. 22:10    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xdf4
Faulting application start time: 0x01d2fa8664566ce2
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: ce2b900f-f9ff-4e6b-9bcb-820f2cd1ebd5
Faulting package full name: 
Faulting package-relative application ID:
14.7.2017 г. 21:57    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xe64
Faulting application start time: 0x01d2fc8eed98a949
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: ade733c0-fac8-4e8d-9547-0fc7c1ae59d7
Faulting package full name: 
Faulting package-relative application ID:
3.7.2017 г. 0:30    Application Error    Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6
Exception code: 0xc0000409
Fault offset: 0x000000000022af80
Faulting process id: 0xed0
Faulting application start time: 0x01d2f374bd211a4d
Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
Report Id: 67e88242-13e6-4e97-80d9-cc09dea6a08a
Faulting package full name: 
Faulting package-relative application ID:





    Code:
    Event[125]:  Log Name: System
  Source: Service Control Manager
  Date: 2017-05-20T13:21:07.504
  Event ID: 7045
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: LAPTOP-7CQTIVHJ
  Description: 
A service was installed in the system.


Service Name:  ___ Intel(R) Wireless Adapter Driver for Windows 8.1 - 64 Bit
Service File Name:  \SystemRoot\System32\drivers\Netwbw02.sys
Service Type:  kernel mode driver
Service Start Type:  demand start
Service Account:
    Code:
    ffffcd01`74b461b8  fffff800`d0a36840Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for iaStorA.sys*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0x186840
    Last edited by zbook; 18 Jul 2017 at 00:28.
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  12. m0ns7er
    Posts : 7
    Windows 10
    Thread Starter
       New #9

    I installed the driver the way that you told me but in file explorer before installing the driver i found some things.

    Here is a screenshot Attachment 144477
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  13. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    In the above image there is a partial view.
    Please widen the column so that you are able to view the information in each row.
    If you have already installed the replacement driver you can perform the search now and display the new results.
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