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  1.    13 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 17
    windows 10

    BSOD playing various games


    Hello everyone, i would love to get some help whit my problem. As the title say i get different BSOD when i play games like Dragon age or Assassin creed.
    Here's a link to a post in tomshardware forum, they suggested me to ask in this site: BSOD when playing games - Windows 10 - Toms Hardware
    You can find some information in there, if you need more i will do anything to simplify your job.
      My ComputerSystem Spec
  2.    13 Jul 2017 #2
    Join Date : Nov 2015
    Posts : 2,859
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello menanico and welcome to TenForums

    Looking at the crash dump files I would suggest that the problem is associated with a hardware error on the SSD.

    This is further backed up by numerous error logs associated with the disk.

    I see you have tried CHKDSK - perhaps you can try some of the other options listed in this tutorial (option 3 or 4):
    Drive Error Checking in Windows 10

    You have also run HDTune but for completeness please rerun and post results as shown below:



    BSOD playing various games Diagnostics Test BSOD playing various games
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputersSystem Spec
  3.    13 Jul 2017 #3
    Join Date : Apr 2017
    Posts : 8,545
    windows 10 professional version 1607 build 14393.969 64 bit

    Code:
    BugCheck 154, {ffffb28c1b0e5000, ffff9b0117fc5060, 2, 0}*** WARNING: Unable to verify checksum for win32k.sysProbably caused by : memory_corruption
    Code:
    BugCheck EF, {ffffd104085547c0, 0, 0, 0}----- ETW minidump data unavailable-----Probably caused by : svchost.exe
    Code:
    BugCheck 154, {ffffd580bed10000, ffffab81b3c2d060, 2, 0}*** WARNING: Unable to verify checksum for win32k.sysProbably caused by : memory_corruption
    Code:
    BugCheck 154, {ffffc706f16c5000, ffffa701cf805060, 2, 0}*** WARNING: Unable to verify checksum for win32k.sysProbably caused by : memory_corruption
    Code:
    BugCheck EF, {ffffb687fc788280, 0, 0, 0}----- ETW minidump data unavailable-----Probably caused by : svchost.exe

    The logs are in a foreign language.
    Please re-post the zip using English as the default language so that we can troubleshoot the logs.
    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums




    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    5) Run memtest86+ version 5.01 for at least 8 runs.
    This may take many hours so plan to run it overnight.
    http://www.memtest.org/
    When Memtest86+ has completed 8 or more runs make an image of the results to post into the thread.
    https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/memory-problems/21c3f63f-f570-4522-b2ef-ecc7b7ff6461
    https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html
      My ComputerSystem Spec
  4.    13 Jul 2017 #4
    Join Date : Jul 2017
    Posts : 17
    windows 10
    Thread Starter

    Hi i wondered if i should run HDTune for the small drive (where the OS is) or the big one where i install all my programs; if it's the small one i will let you see the screenshot in some minutes, but if it's the big drive i will get it for tomorrow
      My ComputerSystem Spec
  5.    13 Jul 2017 #5
    Join Date : Nov 2015
    Posts : 2,859
    64bit Win 10 Pro ver 1709 Build 16299.64

    Quote Originally Posted by menanico View Post
    Hi i wondered if i should run HDTune for the small drive (where the OS is) or the big one where i install all my programs; if it's the small one i will let you see the screenshot in some minutes, but if it's the big drive i will get it for tomorrow
    Please report on both drives, I think they are both referenced in the error logs.
      My ComputersSystem Spec
  6.    13 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 17
    windows 10
    Thread Starter

    Windows version 1703 and build SO 15063.483
    This is the small one; i wasn't playing anything so it didn't find any error
      My ComputerSystem Spec
  7.    13 Jul 2017 #7
    Join Date : Jul 2017
    Posts : 17
    windows 10
    Thread Starter

    Looks like my computer have some problems in changing the language so i don`t know how to change the log for you, any idea?
      My ComputerSystem Spec
  8.    13 Jul 2017 #8
    Join Date : Apr 2017
    Posts : 8,545
    windows 10 professional version 1607 build 14393.969 64 bit

    In post 3 there is a link to update the language.
      My ComputerSystem Spec
  9.    13 Jul 2017 #9
    Join Date : Jul 2017
    Posts : 17
    windows 10
    Thread Starter

    I saw that but i can-t download the language pack and i dont know why
      My ComputerSystem Spec
  10.    13 Jul 2017 #10
    Join Date : Apr 2017
    Posts : 8,545
    windows 10 professional version 1607 build 14393.969 64 bit

    open disk management > expand each column so that the full information in each row is in view > using Microsoft snipping tool or print screen/Microsoft paint to post an image into the thread.
      My ComputerSystem Spec

 
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