1.    08 Jul 2017 #1
    Join Date : Feb 2017
    Posts : 8
    Windows 10 64-bit

    Windows 10 has crashed a few times recently (latest while unattended)


    I've had a few BSODs recently, the latest happened while I had left my PC unattended for about half an hour. I'm uploading the file requested for analysis and also running Belarc Advisor to gather information about my system:-

    Computer Profile Summary

    Computer Name: Brian-PC (in WORKGROUP)
    Profile Date: 08 July 2017 17:12:19
    Advisor Version: 8.5
    Windows Logon: Brian
    Click to try our Commercial and Government Products
    Windows 10 (x64) (build 15063)
    Install Language: English (United States)
    System Locale: English (United Kingdom)
    Installed: 02/07/2017 15:05:22
    Boot Mode: UEFI with successful Secure Boot

    ASUSTeK COMPUTER INC. M11AD
    System Serial Number: E3PDCG000VRD

    2.80 gigahertz Intel Core i5-4440S
    256 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    6144 kilobyte tertiary memory cache
    64-bit ready
    Multi-core (4 total)
    Not hyper-threaded

    Board: ASUSTeK COMPUTER INC. M11AD Rev X.0x
    Serial Number: 140221918201022
    Bus Clock: 100 megahertz
    UEFI: American Megatrends Inc. 0501 12/25/2013

    2464.59 Gigabytes Usable Hard Drive Capacity
    1236.81 Gigabytes Hard Drive Free Space

    ASUS DVD RAM GHB1N [Optical drive]
    MATSHITA BD-MLT UJ260AF USB Device [Optical drive]

    TOSHIBA DT01ACA200 [Hard drive] (2000.40 GB) -- drive 0, s/n Y3EP08HKS, rev MX4OABS0, SMART Status: Healthy

    8132 Megabytes Usable Installed Memory

    Slot 'ChannelA-DIMM0' has 8192 MB (serial number 55122024)
    Slot 'ChannelB-DIMM0' is Empty
    c: (NTFS on drive 0) * 385.47 GB 185.79 GB free
    f: (NTFS on drive 0) 966.79 GB 467.20 GB free
    q: (NTFS on drive 0) 429.50 GB 290.92 GB free
    w: (NTFS on drive 0) 53.69 GB 30.08 GB free
    z: (NTFS on drive 0) 629.14 GB 262.83 GB free
    * Operating System is installed on c:

    mounted by Brian at 08/07/2017 17:11:19
    j: \\diskstation\localbackupsjoe-e 3933.00 GB 2959.64 GB free
    l: \\diskstation\localbackupsbrian-e 3933.00 GB 2959.64 GB free
    m: \\diskstation\localbackupscrista-e 3933.00 GB 2959.64 GB free
    s: \\diskstation\sharedfiles 3933.00 GB 2959.64 GB free
    v: \\diskstation\videostreaming-e 3933.00 GB 2959.64 GB free
      My ComputerSystem Spec
  2.    08 Jul 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,339
    Windows 10 Pro X64 16299.19

    Dump indicates a possible problem with WinPcap:
    Code:
    BugCheck 19, {d, ffffd9817e04c300, 6, 6fe88a5581adb68f}
    *** WARNING: Unable to verify timestamp for npf_devolo.sys
    *** ERROR: Module load completed but symbols could not be loaded for npf_devolo.sys
    Probably caused by : memory_corruption
    Driver Description: WinPcap by CACE Technologies
    Driver Update Site: http://www.winpcap.org/contact.htm
    Code:
    2: kd> lmvm npf_devolo
    Browse full module list
    start             end                 module name
    fffff803`ec4a0000 fffff803`ec4ac000   npf_devolo T (no symbols)           
        Loaded symbol image file: npf_devolo.sys
        Image path: \SystemRoot\sysWOW64\drivers\npf_devolo.sys
        Image name: npf_devolo.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Aug 13 05:58:37 2015 (55CC6A4D)
        CheckSum:         00010BE3
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If you are not using it, uninstall WinPcap. If you really need it, see if a newer version is available.
      My ComputersSystem Spec
  3.    09 Jul 2017 #3
    Join Date : Feb 2017
    Posts : 8
    Windows 10 64-bit
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Dump indicates a possible problem with WinPcap:
    Code:
    BugCheck 19, {d, ffffd9817e04c300, 6, 6fe88a5581adb68f}
    *** WARNING: Unable to verify timestamp for npf_devolo.sys
    *** ERROR: Module load completed but symbols could not be loaded for npf_devolo.sys
    Probably caused by : memory_corruption
    Driver Description: WinPcap by CACE Technologies
    Driver Update Site: http://www.winpcap.org/contact.htm
    Code:
    2: kd> lmvm npf_devolo
    Browse full module list
    start             end                 module name
    fffff803`ec4a0000 fffff803`ec4ac000   npf_devolo T (no symbols)           
        Loaded symbol image file: npf_devolo.sys
        Image path: \SystemRoot\sysWOW64\drivers\npf_devolo.sys
        Image name: npf_devolo.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Aug 13 05:58:37 2015 (55CC6A4D)
        CheckSum:         00010BE3
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If you are not using it, uninstall WinPcap. If you really need it, see if a newer version is available.
    Thanks Rich - I've uninstalled it.
      My ComputerSystem Spec
  4.    09 Jul 2017 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,339
    Windows 10 Pro X64 16299.19

    You're welcome. Now we wait ...
      My ComputersSystem Spec
  5.    17 Jul 2017 #5
    Join Date : Feb 2017
    Posts : 8
    Windows 10 64-bit
    Thread Starter

    So far so good.
      My ComputerSystem Spec

 


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