Windows 10: BSODs at random times (no particular program used)

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  1. Posts : 20,040
    windows 10 professional version 1607 build 14393.969 64 bit
       12 Jul 2017 #41

    With file explorer search for *.dmp or %SystemRoot%\MEMORY.DMP
    Using one drive or drop box post a share link into the thread.
    After fixing the corruption on the drive, not being able to evaluate the drive with multiple software programs remains a puzzle.
      My ComputerSystem Spec

  2.    12 Jul 2017 #42

    Yeah I've looked for that particular file and there isn't one called "memory.dmp" anywhere on the the system root drive.
      My ComputerSystem Spec

  3. Posts : 20,040
    windows 10 professional version 1607 build 14393.969 64 bit
       12 Jul 2017 #43

    download and install everything: voidtools
    It will index your internal and external drives.
    It can be set to start on boot or when you need it.
    When you search enter a character and you will see instantaneous results.
    The more characters the narrower the search results.

    enter memory and see what appears.
    enter *.dmp and see what appears.
    enter *.dump and see what appears.

    Please post images of the search results into the thread.
      My ComputerSystem Spec

  4.    12 Jul 2017 #44

    When I get home I will download that program, but here is the Windows Explorer version that I did for an earlier post, but didn't put in here. There was one more .dmp file, but it was another iTunes one like the 2 above it.
    Last edited by CaliByWayOfKS; 13 Jul 2017 at 21:59.
      My ComputerSystem Spec

  5. Posts : 20,040
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Jul 2017 #45

    What did you find using everything?
      My ComputerSystem Spec

  6.    23 Jul 2017 #46

    Same files unfortunately so I just ended up deleting the Windows recovery partition and downloaded an ISO from windows of the creator's edition and did a complete fresh install while keeping off the internet and slowly adding drivers till I found what the issue was.

    In the end it seems to be Dell's issue with Intel's Rapid Storage and Intel's Management Engine being updated to the most recent before you have Creator's Edition (which was forced to my computer on the 2nd/3rd and the root of all my issues it seems).

    I then updated all drivers one by one (I downloaded them all and had them on a thumb drive) and all seems good to go now. Been about a week with no errors, so fingers crossed it holds.

    Thanks for the help and the ideas for testing my computer.
      My ComputerSystem Spec

  7. Posts : 20,040
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jul 2017 #47

    You're welcome. Glad you got it fixed.
    See if you can perform one of the drive tests with the re-installation and check the status of the drive:

    Run HDTune tocheck the health,scan for errors, no quick scan but full scanrun a benchmark.

    Run HDTune to
    check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.

    Make a backup image of the drive using Macrium and place the image on another drive.
    Then on a monthly basis you can update the image and have a backup plan.
      My ComputerSystem Spec

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