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  1.    05 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 11
    win10

    BSOD while using Google chrome


    Hey guys! I just got random bsod while watching youtube, i got similiar bsod 4-5 month ago but bios update fixed me and now is start again.here the minidmp windbg result:
      My ComputerSystem Spec
  2.    05 Jul 2017 #2
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Hi Morty,

    Unfortunately the result you have from Windbg does not tell what caused it.

    Please read BSOD Posting Instructions to provide us with all information requested.
      My ComputersSystem Spec
  3.    06 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 11
    win10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Morty,

    Unfortunately the result you have from Windbg does not tell what caused it.

    Please read BSOD Posting Instructions to provide us with all information requested.
    heres the dm log
      My ComputerSystem Spec
  4.    06 Jul 2017 #4
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro




    BSOD while using Google chrome Diagnostic Test BSOD while using Google chrome
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  5.    06 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 11
    win10
    Thread Starter

    can you check first my dm log because i only got bsod in chrome never have problem when gaming or etc.
      My ComputerSystem Spec
  6.    06 Jul 2017 #6
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Driver verifier is the result of the logs.
      My ComputersSystem Spec
  7.    06 Jul 2017 #7
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    On a second check:
    Please disable hardware acceleration in chrome if it is enabled
    1. In the right upper corner, click on the triple dots and choose settings.
    2. Scroll below and click on 'advanced settings', scroll all the way to the end of the settings.
    3. In the part 'system' is the option to enable/disable hardware acceleration.
    4. If this option is enabled disable it
      My ComputersSystem Spec
  8.    06 Jul 2017 #8
    Join Date : Apr 2017
    Posts : 8,615
    windows 10 professional version 1607 build 14393.969 64 bit

    The windows driver verifier is useful in finding problematic drivers.
    One of your drivers has failed to load and this could be ruled in/out as a misbehaving driver.
      My ComputerSystem Spec
  9.    06 Jul 2017 #9
    Join Date : Jul 2017
    Posts : 11
    win10
    Thread Starter

    I always use chrome without hardware acceleration, but what kind of driver use for chrome?
    i don't think driver verifier is really necessary because as i said only chrome cause bsod every other run fine.
    ( anyway at the weekend i update usb 3.0, intel chipset and every old driver but if it crash again i'm gonna switch firefox.)
      My ComputerSystem Spec
  10.    06 Jul 2017 #10
    Join Date : Apr 2017
    Posts : 8,615
    windows 10 professional version 1607 build 14393.969 64 bit

    ...
      My ComputerSystem Spec

 
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