Windows 10: BSOD watching youtube

  1.    04 Jul 2017 #1

    BSOD watching youtube


    Hello everyone.
    I have the blue screen problem (Dpc_watchdog_violation) only when I watch video on youtube. Not during video on VLC nor twich.tv... Only with youtube, and with every browser.
    I think I have all my driver up to date (but I can make a mistake, because my computer skills are very limited ) .
    If somebody can help me fix this issue, it would be awesome ! It began 1 week ago, an I still didn't fix it .
    thank you !
    Attachment 142499
      My ComputerSystem Spec


  2. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Jul 2017 #2

    Jetomy,

    The logs are in a foreign language and we cannot read them. If possible please use English as the default language so that we can troubleshoot the logs.

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  3.    04 Jul 2017 #3

    ha ok, sorry for that.
    that s better now
    Attachment 142503
      My ComputerSystem Spec


  4. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Jul 2017 #4

    Code:
    +++ WER4 +++:Fault bucket , type 0Event Name: WindowsWcpOtherFailure3Response: Non disponibleCab Id: 0Problem signature:P1: 10.0.15063.0:1P2: wcp\componentstore\deltastore.cppP3: ComponentStore::CRawStoreLayout::CompressComponentPayloadP4: 2395P5: c0000034P6: 0xff613223P7: P8: P9: P10:
    Code:
    RTWlanE      Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel        Manual     Running    OK         TRUE        FALSE        4,096             3,551,232   0          18/05/2017 04:17:33    C:\WINDOWS\system32\drivers\rtwlane.sys          8,192

    rtwlane.sys

    rtwlane.sys Realtek PCI-E Wireless LAN NIC NDIS Driver http://www.realtek.com.tw/downloads/...Level=4&Conn=3



    1) For malware are you using both Avast and Windows defender?

    Open administrative command prompt and type or copy and paste these commands:

    2) winver (in the about windows pop up view the windows version and build and post into the thread)
    3) sfc /scannow
    4) dism /online /cleanup-image /restorehealth
    5) chkdsk /scan
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread
    7) perform windows updates and post any failed KB# and error code into the thread
    8) connect your computer to the internet using a wired connection with cat5e or ethernet.
    9) turn off wireless
    10) open device manager > expand network adapters > find Realtek wireless PCI-E LAN > right click > properties > driver > confirm rtwlane.sys > right click uninstall
    11) reinstall the driver from your computer manufacturer's web site using the computer's serial number or product number and the operating system.
    12) if there is no driver available on your computer manufacture's web site then can use: Realtek
      My ComputerSystem Spec

  5.    05 Jul 2017 #5

    @zbook

    philc43 said: View Post
    Please refer to several recent threads that have BSOD events associated with ASUS laptops and while watching youtube videos. They have all been fixed by using an older version of the rtwlane.sys driver. You have the same problem.
    For example: BSOD watching videos on youtube, error Watchdog Violation.

    FIX here: BSOD, everytime i watch videos on youtube, DPC watchdog violation - Windows 10 Forums
    Last edited by BSODHunter; 05 Jul 2017 at 00:58.
      My ComputerSystem Spec

  6.    05 Jul 2017 #6

    thank you for your help, but unfortunatly your link (BSODHunter) dind't fix the issue I've followed the tuto, but still blue screen error when watchin youtube
    zbook : no, window defender is not activated, only avast !
    I will try to follow your 12 instructions tomorow (I've got a lot of work today).
    Thank's again for your help !
      My ComputerSystem Spec

  7.    06 Jul 2017 #7

    Sorry but everything is pointing to that realtek drivers. The analysis of the dumps show that:

    EVERY dumps shows it. Trust me, the problem is the driver!

    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (4.07.2017 23:50:06) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
                   rtwlane.sys [18.05.2017] * Realtek PCI-E Wireless LAN NIC NDIS Driver * => http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=21&Level=4&Conn=3 
     
    PROCESS:       System
    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (4.07.2017 12:55:30) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
                   rtwlane.sys [18.05.2017] * Realtek PCI-E Wireless LAN NIC NDIS Driver * => http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=21&Level=4&Conn=3 
     
    PROCESS:       System
    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (4.07.2017 01:39:44) [Windows 10] 
     
    CAUSED BY:     rtwlane.sys [18.05.2017] * Realtek PCI-E Wireless LAN NIC NDIS Driver * => http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=21&Level=4&Conn=3 
     
    PROCESS:       System
    Code:
    0x00000133:    DPC_WATCHDOG_VIOLATION (3.07.2017 05:39:01) [Windows 10] 
     
    CAUSED BY:     rtwlane.sys [18.05.2017] * Realtek PCI-E Wireless LAN NIC NDIS Driver * => http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=21&Level=4&Conn=3 
     
    PROCESS:       System

    Take this one. This is the correct one for your Notebook:

    http://dlcdnet.asus.com/pub/ASUS/nb/...3198312015.zip
      My ComputerSystem Spec

  8.    06 Jul 2017 #8

    OK thank you BSODHunter I trust you don't worry
    maybe I dind't follow the tuto exactly as I should (maybe cause of my benglish skill
      My ComputerSystem Spec

  9.    06 Jul 2017 #9

    apologies for double post


    OK thank you BSODHunter I trust you don't worry maybe I dind't follow the tuto exactly as I should (maybe cause of my benglish skill ) .
    yesterday I tough I must change only the realtek famillhy controler pilot, but I've tried to change also the wireless LAN one, and it seems it worked 1h of youtube this morning and no crash
    thank's again for you help guys
    and have a nice day !

    ps : sorry for the double post, it was a mistake ! (I dont know how to remove the first one)
      My ComputerSystem Spec

  10.    07 Jul 2017 #10

    Glad to hear that your problem is now fixed. Let us know if there are any other problems.
      My ComputerSystem Spec


 

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