1.    04 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 1
    windows 10

    BSOD on a new pc, (memory_management error)


    This is my first time in building a pc:
    OS:windows 10CPU:ryzen 5 1400Motherboard:msi b350 tomahawkMemory:corsair vengeance lpx 2x4gb ddr4 2400 (CMK8GX4M2A2400C14)Graphics Card(s)alit gtx 1060 3gb

    and i've been experiencing bsod since the OS was installed. the OS came from an iso file in a bootable drive from microsoft's website. i've updated all the drivers to the latest version, ran memtest for 8hrs (7 passes if i remember correctly) and tried clearing the cmos but the bsod keeps on occurring.

    any info about this problem would be greatly appreaciated
      My ComputerSystem Spec
  2.    04 Jul 2017 #2
    Join Date : Nov 2015
    Posts : 2,869
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello hurmaaan and welcome to TenForums

    Try the following so we can rule out any problem with your memory...




    BSOD on a new pc, (memory_management error) Diagnostic Test BSOD on a new pc, (memory_management error)
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
      My ComputersSystem Spec
  3.    04 Jul 2017 #3
    Join Date : Apr 2017
    Posts : 8,827
    windows 10 professional version 1607 build 14393.969 64 bit

    Code:
    04/07/2017 1:40 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0x1024
    Faulting application start time: 0x01d2f4667effc2d3
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: c795c0d7-e40e-4f0b-9607-8ac96298da97
    Faulting package full name: 
    Faulting package-relative application ID:04/07/2017 5:53 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0x20b4
    Faulting application start time: 0x01d2f489c2d4edbf
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: 0d108776-fe00-4cba-b6e1-620ad5e3c3b1
    Faulting package full name: 
    Faulting package-relative application ID:04/07/2017 4:01 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0xa90
    Faulting application start time: 0x01d2f47a16e85ed6
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: b2e588be-53b1-4a98-b910-9ccd1013a5b5
    Faulting package full name: 
    Faulting package-relative application ID:04/07/2017 4:05 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0xc14
    Faulting application start time: 0x01d2f47ac3671276
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: e5192ac6-3096-49c4-8f48-c1a867ad6309
    Faulting package full name: 
    Faulting package-relative application ID:04/07/2017 1:50 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0xd2c
    Faulting application start time: 0x01d2f467e2d624bd
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: 06e58bf4-2e02-4e94-9110-adb8b96e6856
    Faulting package full name: 
    Faulting package-relative application ID:04/07/2017 1:45 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0xd40
    Faulting application start time: 0x01d2f4672f0f5737
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: 4adef0db-2915-4f5f-bf83-3b5ae53037dc
    Faulting package full name: 
    Faulting package-relative application ID:04/07/2017 3:02 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
    Exception code: 0xc0000005
    Fault offset: 0x000261df
    Faulting process id: 0xdc8
    Faulting application start time: 0x01d2f471f142cf79
    Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
    Report Id: a0a75379-3cc9-413d-bd15-bdb5b4a25334
    Faulting package full name: 
    Faulting package-relative application ID:
    Code:
    Windows failed fast startup with error status 0xC00000D4.

    When the Memtest86+ version 5.01 has completed 8 or more passes please post an image into the thread.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memory problems. - Microsoft Community

    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    5) uninstall and reinstall MSI command center

    6) turn off windows fast startup
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec

 


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