BSOD on a new pc, (memory_management error)

hurmaaan · 04 Jul 2017

This is my first time in building a pc:
OS:windows 10CPU:ryzen 5 1400Motherboard:msi b350 tomahawkMemory:corsair vengeance lpx 2x4gb ddr4 2400 (CMK8GX4M2A2400C14)Graphics Card(s)

alit gtx 1060 3gb

and i've been experiencing bsod since the OS was installed. the OS came from an iso file in a bootable drive from microsoft's website. i've updated all the drivers to the latest version, ran memtest for 8hrs (7 passes if i remember correctly) and tried clearing the cmos but the bsod keeps on occurring.

any info about this problem would be greatly appreaciated

philc43 · 04 Jul 2017

Hello hurmaaan and welcome to TenForums :)

Try the following so we can rule out any problem with your memory...

Diagnostic Test

RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.

zbook · 04 Jul 2017

Code:

04/07/2017 1:40 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0x1024
Faulting application start time: 0x01d2f4667effc2d3
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: c795c0d7-e40e-4f0b-9607-8ac96298da97
Faulting package full name: 
Faulting package-relative application ID:04/07/2017 5:53 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0x20b4
Faulting application start time: 0x01d2f489c2d4edbf
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: 0d108776-fe00-4cba-b6e1-620ad5e3c3b1
Faulting package full name: 
Faulting package-relative application ID:04/07/2017 4:01 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0xa90
Faulting application start time: 0x01d2f47a16e85ed6
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: b2e588be-53b1-4a98-b910-9ccd1013a5b5
Faulting package full name: 
Faulting package-relative application ID:04/07/2017 4:05 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0xc14
Faulting application start time: 0x01d2f47ac3671276
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: e5192ac6-3096-49c4-8f48-c1a867ad6309
Faulting package full name: 
Faulting package-relative application ID:04/07/2017 1:50 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0xd2c
Faulting application start time: 0x01d2f467e2d624bd
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: 06e58bf4-2e02-4e94-9110-adb8b96e6856
Faulting package full name: 
Faulting package-relative application ID:04/07/2017 1:45 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0xd40
Faulting application start time: 0x01d2f4672f0f5737
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: 4adef0db-2915-4f5f-bf83-3b5ae53037dc
Faulting package full name: 
Faulting package-relative application ID:04/07/2017 3:02 AM    Application Error    Faulting application name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Faulting module name: MSIDDRService.exe, version: 3.0.0.10, time stamp: 0x5844e133
Exception code: 0xc0000005
Fault offset: 0x000261df
Faulting process id: 0xdc8
Faulting application start time: 0x01d2f471f142cf79
Faulting application path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Faulting module path: C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
Report Id: a0a75379-3cc9-413d-bd15-bdb5b4a25334
Faulting package full name: 
Faulting package-relative application ID:

Code:

Windows failed fast startup with error status 0xC00000D4.

When the Memtest86+ version 5.01 has completed 8 or more passes please post an image into the thread.
Memtest86+ - Advanced Memory Diagnostic Tool
Memory problems. - Microsoft Community

Open administrative command prompt and type or copy and paste:

1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)

2) sfc /scannow

3) dism /online /cleanup-image /restorehealth

4) chkdsk /scan

When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

5) uninstall and reinstall MSI command center

6) turn off windows fast startup
Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials