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  1.    02 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 88
    Windows 10 Creators

    Constant BSODs with Ryzen and Windows 10 Creators [SOLVED]


    I built this system a month ago, and I get one or more BSOD's a day. I have had four Microsoft remote ins to help, but nothing. Yesterday I was caught in an endless boot loop of BSODs forcing me to re-install Windows. It seemed like things were fine, then I started playing Civilization V in Steam (It was stable on my old system with the same o/s). Boom, a new BSOD (0x00000139 Kernel Security Check Failure).

    System stats:
    AMD Ryzen 7 1700
    Gigabyte AX370 Gaming K7 AM4 board
    G.Skill Flare x DDR4 2400 ram 32gb.
    ASUS GTX 1060 card with 6 gb of ram on board
    stock cooler.
    Windows Version 1703 Build 15063.413

    It is really annoying since none of the BSODs are the same. I am beginning to think this computer is cursed. I built for stability, no overclocks, only approved parts, I have run every test I can think to run, except Verifier which stuck me in the endless loop.DESKTOP-V8L96QB-Sun_07_02_2017_142131_58.zip I am at my wits end, and so is that of my wife, who is pissed that I am taking so much time away from her to "play on the computer". I have run DDU and updated the drivers before Winders died the last time. I have not done so this time. I have NOT installed any of the Gigabyte drivers at all this go round. Help please!!!


    SFC /Scannow- NO errors found
    Chkdsk scan- No errors found.
    Windows PowerShell
    Copyright (C) 2016 Microsoft Corporation. All rights reserved.


    PS C:\WINDOWS\system32> Dism /Online /Cleanup-Image /ScanHealth


    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0


    Image Version: 10.0.15063.0


    [==========================100.0%==========================] The component store is repairable.
    The operation completed successfully.
    PS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealth


    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0


    Image Version: 10.0.15063.0


    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    PS C:\WINDOWS\system32>
    Last edited by Murphcid; 22 Sep 2017 at 16:23. Reason: SOLVED!
      My ComputerSystem Spec
  2.    02 Jul 2017 #2
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    nvlddmkm.sys
    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops


    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    5) Uninstall all Nvidia drivers/softwareThe best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website.
    When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
    Display Driver Uninstaller Download version 17.0.6.7: Official Display Driver Uninstaller DDU Download





    6) perform windows updates and post any Failed KB# with error code into the thread.
      My ComputerSystem Spec
  3.    02 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 88
    Windows 10 Creators
    Thread Starter

    Ok, did all those things, and installed the latest Nvidia drivers dated 6-29-17. I played some Civilization V, and it seemed ok, but these crashes are totally random, and have no rhyme or reason when they are going to occur. They seem to be video card related since I am usually doing something like watching YouTube, or gaming, or something that involves video. But.... my skill set is out of date when it comes to diagnosing these things. I appreciate the quick reply more than you can know..
      My ComputerSystem Spec
  4.    02 Jul 2017 #4
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    Your welcome. Let's keep the link open for a week with you using the computer under typical use. If you have no more bsod then we will have fixed the current misbehaving driver. If there is a recurrence we will debugg the minidump file.
      My ComputerSystem Spec
  5.    02 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 88
    Windows 10 Creators
    Thread Starter

    Ok, sounds good, I will have my daughter play some Ghost Recon, and Tomb raider to see what happens. The crashes are so random, I have no clue as to what is the real issue here, but I was starting to despise this computer....
      My ComputerSystem Spec
  6.    04 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 88
    Windows 10 Creators
    Thread Starter

    Actually was able to play some games, to include Rise of the Tomb Raider. It has been good so far, enough so that I am getting worried that a BSOD is coming...
      My ComputerSystem Spec
  7.    04 Jul 2017 #7
    Join Date : Jul 2017
    Posts : 88
    Windows 10 Creators
    Thread Starter

    Total system death. Playing a game, and it locked up and I had to do a reset. Then I get no boot drive found. I cleared the CMOS, and loaded optimized defaults and now I am up and running. I unplugged all the other drives to do this. I noticed the games keep crashing, and my thermal monitor crashed for an unknown reason. Things had been really stable up to that point. I am not understanding why clearing the CMOS and then loading optimized defaults reset things?

    There is no reason in the event log for the shutdown. I managed to get back up, I am going to re-install all my drives now, and re-boot. I am so disgusted with this computer, I am having trouble speaking about it. My wife wants me to take all the parts back to NewEgg and just use my linux laptop since it works all the time. I am resistant to this.
    Last edited by Murphcid; 04 Jul 2017 at 12:14.
      My ComputerSystem Spec
  8.    04 Jul 2017 #8
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Maybe after an clean install the system will run stable:

    Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec
  9.    04 Jul 2017 #9
    Join Date : Jul 2017
    Posts : 88
    Windows 10 Creators
    Thread Starter

    I had to do that the other day, this is the current clean installation. I got locked into an endless BSOD boot loop the other day, and it was what caused me to come here. The current issue today was just weird. Clearing the CMOS and loading optimized defaults seemed to have stabilized it for now. I am playing a game on Steam just to check (Civilization Beyond Earth) which caused the issue earlier (I think...). Sorry to be such a pain, but I have never had issues like this with any windows build since Windows 95.
      My ComputerSystem Spec
  10.    04 Jul 2017 #10
    Join Date : Apr 2017
    Posts : 8,568
    windows 10 professional version 1607 build 14393.969 64 bit

    Please post an updated zip file: BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

 
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