Constant BSODs with Ryzen and Windows 10 Creators

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  1. Posts : 123
    Windows 10 Creators
    Thread Starter
       #31

    I have two ethernet adapters, one Killer, one Intel with drivers. I do see the Killer control center and it says no Killer network interfaces connected. I am connected via the Intel connection. Since the motherboard has two ethernets, is it safe to uninstall the driver? I have the Killer E2500 ethernet. Ok I uninstalled the software and disabled the device.


    zbook said:
    When you view device manager are there two ethernet drivers? One for Intel and one for Killer?
    Do you see the killer control center in either the control panel or device manager?
    The driver for this application is not on a list of drivers. So this one is new.
    The goal is to uninstall it. At the same time you need to make sure that you can connect to the internet.
    You have wireless and wired network drivers.
    If this driver is necessary you will need to have a replacement driver.
    If this driver is not necessary then it can be uninstalled .
    Does any of the information on this link match what you have on the computer: http://www.killernetworking.com/imag...es_1.0.859.pdf
      My Computer


  2. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #32

    For xbox see these links:
    Fix Problems with Xbox 360 Controller for PC Games | Xbox 360 Controller for Windows Help

    Update your controller’s device drivers

    https://www.microsoft.com/accessories/en-us/downloads
      My Computer


  3. Posts : 123
    Windows 10 Creators
    Thread Starter
       #33

    I tried and for some reason it will not show any current drivers for the xbox controller. It is a Power A Spectra controller which I checked and has the latest Windows 10 drivers.

      My Computer


  4. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #34

    If you disconnect xbox from the computer and then uninstall all software can you then reconnect it and install the needed software to get it working again? Since it's been a struggle to find an easy method that may end up being the easiest way?
      My Computer


  5. Posts : 123
    Windows 10 Creators
    Thread Starter
       #35

    So true, just so true. Again, my sincere appreciation for your patience with me on this installation.

    Update: did not work. When I unplug it, the device vanishes, and then after I plug it back in, and tell it to update it says I have the latest software. Urgh.

    On the upside, it no longer shows I have a Killer NIC installed.

    zbook said:
    If you disconnect xbox from the computer and then uninstall all software can you then reconnect it and install the needed software to get it working again? Since it's been a struggle to find an easy method that may end up being the easiest way?
      My Computer


  6. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #36

    If you do not already have it installed please download and install everything or everything search: voidtools
    It will index everything on internal and external drives.
    When installing it you can have it start on boot or start when you need it.
    It produces search results instantaneously.
    The more characters you type the narrower the results.
    Use it to find the misbehaving xbox driver. Then disconnect xbox and see what happens.
      My Computer


  7. Posts : 123
    Windows 10 Creators
    Thread Starter
       #37

    Holy smokes! You aren't kidding, this thing finds EVERYTHING! I found five files dc1-controller.sys. Do I delete them all? And if I do, will they regenerate in Windows or ?
      My Computer


  8. Posts : 926
    Windows 10 Pro
       #38

    what about testing your RAM?
      My Computer


  9. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #39

    Xbox has its own support site for any questions. At this time I think removal of all misbehaving drivers is best. It seems the new drivers can be installed and if it requires time it can be done overnight. This way we get you a stable computer environment.

    For memory testing you will need a flash drive.
    Run Memtest86+ for 8 or more passes.
    It needs to be > 8 passes to reduce the false negatives.
    It may take 8 to 24 hours depending on the amount of RAM so plan to run it overnight.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memory problems. - Microsoft Community
    When the Memtest86+ has completed 8 or more passes please make an image to post into the thread.
      My Computer


  10. Posts : 123
    Windows 10 Creators
    Thread Starter
       #40

    Ok, so the dc1-controller.sys will not damage the system? If so I will get rid of it completely. I'll run memtest tonight.
      My Computer


 

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