Constant BSODs with Ryzen and Windows 10 Creators

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  1. Posts : 926
    Windows 10 Pro
       #11

    Can you provide us with the kernel memory dump please? Its located in C:\Windows\MEMORY.DMP.
    You can upload it to an cloud service like dropbox or onedrive.
      My Computer


  2. Posts : 123
    Windows 10 Creators
    Thread Starter
       #12
      My Computer


  3. Posts : 41,454
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Code:
    The following boot-start or system-start driver(s) did not load: damUsbCharger
    Code:
    Windows failed fast startup with error status 0xC00000D4.
    Code:
    7/4/2017 15:13	Application Error	Faulting application name: ThermalConsole.exe, version: 8.0.6.16, time stamp: 0x5859de3e
    Faulting module name: clr.dll, version: 4.7.2098.0, time stamp: 0x59028d36
    Exception code: 0xc0000005
    Fault offset: 0x00019080
    Faulting process id: 0x22a0
    Faulting application start time: 0x01d2f4d1b023e321
    Faulting application path: C:\Program Files (x86)\Gigabyte\SIV\ThermalConsole.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
    Report Id: 0dd64382-47c2-4a3a-aa6c-4ff00e7b09af
    Faulting package full name: 
    Faulting package-relative application ID:
    1) turn off windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

    2) Can you uninstall the gigabyte software during the troubleshooting?

    3) Make sure that there is no over clocking while troubleshooting.Sometimes there are problems in the bios that produce bsod. To ensure that there are no improper bios settings please reset the bios.Sometimes there can be failure to boot after resetting the bios. So please make sure your files are backed up. Please make a backup image with Macrium: Macrium Software | Macrium Reflect Free: Macrium Software | 404 please create a restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:How to Clear Your Computers CMOS to Reset BIOS Settings Ways to Reset Your BIOS - wikiHow:3 Ways to Reset Your BIOS - wikiHow
      My Computer


  4. Posts : 123
    Windows 10 Creators
    Thread Starter
       #14

    Ok, I turned off fast startup. There is no overclocking at all, I don't overclock since I am not sure how to do it safely, and don't need it. I cleared the CMOS, and set optimized defaults. So the thermal console is the issue? I'll get rid of it right away! I tried to send you a PM, but your inbox was full. Again, Thank you. I completely removed all the gigabyte apps.

    zbook said:
    Code:
    The following boot-start or system-start driver(s) did not load: damUsbCharger
    Code:
    Windows failed fast startup with error status 0xC00000D4.
    Code:
    7/4/2017 15:13    Application Error    Faulting application name: ThermalConsole.exe, version: 8.0.6.16, time stamp: 0x5859de3e
    Faulting module name: clr.dll, version: 4.7.2098.0, time stamp: 0x59028d36
    Exception code: 0xc0000005
    Fault offset: 0x00019080
    Faulting process id: 0x22a0
    Faulting application start time: 0x01d2f4d1b023e321
    Faulting application path: C:\Program Files (x86)\Gigabyte\SIV\ThermalConsole.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
    Report Id: 0dd64382-47c2-4a3a-aa6c-4ff00e7b09af
    Faulting package full name: 
    Faulting package-relative application ID:
    1) turn off windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

    2) Can you uninstall the gigabyte software during the troubleshooting?

    3) Make sure that there is no over clocking while troubleshooting.Sometimes there are problems in the bios that produce bsod. To ensure that there are no improper bios settings please reset the bios.Sometimes there can be failure to boot after resetting the bios. So please make sure your files are backed up. Please make a backup image with Macrium: Macrium Software | Macrium Reflect Free: Macrium Software | 404 please create a restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:How to Clear Your Computers CMOS to Reset BIOS Settings Ways to Reset Your BIOS - wikiHow:3 Ways to Reset Your BIOS - wikiHow
      My Computer


  5. Posts : 41,454
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Open file explorer > this PC > search for C:\Windows\MEMORY.DMP > save the file to onedrive or drop box and post a share link into the thread
      My Computer


  6. Posts : 123
    Windows 10 Creators
    Thread Starter
       #16

    I did, I thought with the files I uploaded. It is a 1gb file, so I'll try
    https://1drv.ms/u/s!AjQqH8SyGTYeaxa78DVbWNwspUQ
      My Computer


  7. Posts : 41,454
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    The debugging of the memory.dmp displayed: nvlddmkm
    Nothing remarkable appears new in the debugging.

    Others listed were:
    amdppm
    dxgkrnl
    dxgmms2
    tcpip
    netio
      My Computer


  8. Posts : 926
    Windows 10 Pro
       #18




    Diagnostic Test

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Take a Screenshot and post it here.
      My Computer


  9. Posts : 123
    Windows 10 Creators
    Thread Starter
       #19

    Thanks, I'll do that when I get home tonight.
      My Computer


  10. Posts : 123
    Windows 10 Creators
    Thread Starter
       #20

    What do those mean please? I have never done a memory dump or read the results.

    zbook said:
    The debugging of the memory.dmp displayed: nvlddmkm
    Nothing remarkable appears new in the debugging.

    Others listed were:
    amdppm
    dxgkrnl
    dxgmms2
    tcpip
    netio
      My Computer


 

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