Windows 10: Frequent VIDEO_TDR_ERROR BSODs

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  1. Posts : 19,879
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Jul 2017 #11

    There were no integrity violations found by each scannow and restorehealth.
    The concern are the damaged sectors on the drive and the reported corruption on the drive.
    Please make sure your files are backed up and you have an image and restore point.
    Let us know how your doing with the un-installation and re-installation as well as the Sea tools testing.
      My ComputerSystem Spec

  2.    02 Jul 2017 #12

    DDU was successful. I am booted into safe mode now to do the chkdsk thing.
      My ComputerSystem Spec

  3.    03 Jul 2017 #13

    I believe the issue has been resolved. In the end I just created a new profile/user account. I was told that my original account/user profile had been severely corrupt. I cut/pasted my data (documents, downloads, photos, videos) and copied them over to my new user profile. I used DDU in Safe Mode and installed just the display driver and started normally. I haven't had a further BSOD yet.

    However, that being said, my EHCI Host Controller / USB controller keeps malfunctioning. USB devices randomly stop working after a while and my network connections/devices disappear as well. I have checked my power options configuration and that is perfectly fine. Suspend mode is disabled for USB/GPU devices, etc. I am unsure as to why this keeps happening but it forces me to reboot.

    The Event Viewer log for USBEHCI is attached.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       03 Jul 2017 #14

    Are the chipset and USB drivers up to date from ASUS?
      My ComputersSystem Spec

  5.    03 Jul 2017 #15

    ASUS haven't updated those since the board was released. They have really old drivers/chipsets on their downloads page. I downloaded the AMD 9-Series chipset drivers from AMDs website instead but haven't installed it yet.
      My ComputerSystem Spec

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