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  1.    01 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 7
    Microsoft Windows

    BSOD while watching youtube videos, DPC Watchdog Violation


    For the past few days I have been getting a BSOD while watching youtube videos. I've been updating some drivers to try and fix the problem but it's not working. As far as I know, there hasn't been a recent windows 10 update that caused this, it just started happening.
      My ComputerSystem Spec
  2.    01 Jul 2017 #2
    Join Date : Apr 2017
    Posts : 8,627
    windows 10 professional version 1607 build 14393.969 64 bit

    Code:
    BugCheck 133, {0, 501, 500, 0}*** WARNING: Unable to verify timestamp for rtwlane.sys*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    Probably caused by : rtwlane.sys ( rtwlane+30918 )
    Code:
    ffffa300`2fb46bb0  fffff80f`89c38960Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64lp.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for igdkmd64lp.sys*** ERROR: Module load completed but symbols could not be loaded for igdkmd64lp.sys

    Code:
    BugCheck 133, {0, 501, 500, 0}*** WARNING: Unable to verify timestamp for rtwlane.sys*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
    Probably caused by : rtwlane.sys ( rtwlane+30918 )
    rtwlane.sys Realtek PCI-E Wireless LAN NIC NDIS Driver http://www.realtek.com.tw/downloads/...Level=4&Conn=3



    Wdf01000
    Wdf01000.sys WDF Dynamic - Kernel Mode Driver Framework Runtime Windows Update

    Code:
    The driver \Driver\tunnel failed to load for the device SWD\IP_TUNNEL_VBUS\ISATAP_0.
    Code:
    The driver \Driver\tunnel failed to load for the device SWD\IP_TUNNEL_VBUS\Teredo_Tunnel_Device.

    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

    5) uninstall: Realtek PCI-E wireless LAN driver using device manager > network adapters
    reinstall by checking available drivers on the ASUS web site using the computers product or serial number and operating sytem. If there is no driver listed then use: Realtek

    6) uninstall: Intel Graphics Kernel Mode Driver
    reinstall: by checking available drivers on the ASUS web site using the computers product or serial number and operating sytem. If there is no driver listed then use: Drivers & Software
      My ComputerSystem Spec
  3.    01 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 7
    Microsoft Windows
    Thread Starter

    Here are the results of the command prompt:

    1) Version 1607 & build is 14393.1358

    2)
    C:\WINDOWS\system32>sfc/scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    3) C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0

    Image Version: 10.0.14393.0

    The restore operation completed successfully.
    The operation completed successfully.

    4) C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.
    Volume label is OS.


    Stage 1: Examining basic file system structure ...
    275200 file records processed.
    File verification completed.
    25680 large file records processed.
    0 bad file records processed.


    Stage 2: Examining file name linkage ...
    349106 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.


    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    36954 data files processed.
    CHKDSK is verifying Usn Journal...
    41242112 USN bytes processed.
    Usn Journal verification completed.


    Windows has scanned the file system and found no problems.
    No further action is required.


    29740031 KB total disk space.
    24690904 KB in 148901 files.
    119116 KB in 36955 indexes.
    0 KB in bad sectors.
    348523 KB in use by the system.
    25504 KB occupied by the log file.
    4581488 KB available on disk.


    4096 bytes in each allocation unit.
    7435007 total allocation units on disk.
    1145372 allocation units available on disk.
      My ComputerSystem Spec
  4.    03 Jul 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    @zbook

    Wdf01000
    Wdf01000.sys WDF Dynamic - Kernel Mode Driver Framework Runtime Windows Update
    Heres no problem. This information isnt relevant for the user.
      My ComputerSystem Spec
  5.    03 Jul 2017 #5
    Join Date : Nov 2015
    Posts : 2,860
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello bloompies,

    This problem has been cropping up frequently in the last few days. The solution is to roll back to an earlier driver for the Wireless Network (rtwlane.sys).

    Go to the ASUS website for your laptop and install Version*V10.3.723.2015 which is under the LAN section of the drivers page. https://www.asus.com/us/Laptops/E402SA/HelpDesk_Download/


    To prevent windows updating this driver again you need to turn off automatic driver updates via Windows Update.
      My ComputersSystem Spec
  6.    03 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 7
    Microsoft Windows
    Thread Starter

    Thank you for helping me with this!
    I found the rtwlane.sys thing on a driver using the device manager. However it's not letting me roll back to a previous version and when i try to update it:
    Attachment 142334

    Also the driver i downloaded from asus, when i do the setup thing that comes inside the file, updates this one instead:
    Attachment 142336
      My ComputerSystem Spec
  7.    03 Jul 2017 #7
    Join Date : Nov 2015
    Posts : 2,860
    64bit Win 10 Pro ver 1709 Build 16299.64

    See if you can do a manual update on the Wireless LAN device by browsing for the driver software, pick from a list of available drivers and choosing the earlier version (2015) to update with.
      My ComputersSystem Spec
  8.    03 Jul 2017 #8
    Join Date : Jul 2017
    Posts : 7
    Microsoft Windows
    Thread Starter

    It doesn't let me do a manual update, since when I try I get the message above that says my driver is already up to date. So whenever I run the setup file found inside the driver folder:
    Attachment 142344
    It updates the family pcie controller thing that i posted above instead of the driver that has the actual problem.
      My ComputerSystem Spec
  9.    03 Jul 2017 #9
    Join Date : Apr 2017
    Posts : 8,627
    windows 10 professional version 1607 build 14393.969 64 bit

    Code:
    RTWlanE      Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel        Manual     Running    OK         TRUE        FALSE        4,096             3,551,232   0          5/17/2017 22:17:33     C:\WINDOWS\system32\drivers\rtwlane.sys          8,192
    1) download and install everything search
    voidtools
    It will index everything on your internal and external drives
    It can start on boot or be opened whenever your need it.

    2) search for rtwlane.sys

    3) create a restore point

    4) connect your computer by ethernet

    5) right click on rtwlane.sys and uninstall it

    6) reboot

    search for rtwlane.sys
    Did it reappear?
    If not go to the Asus web site and download the Realtek driver after entering the computer's product or serial number and the operating system.
    If there is not a suitable driver there check the Realtek web site: Realtek
      My ComputerSystem Spec
  10.    03 Jul 2017 #10
    Join Date : Jul 2017
    Posts : 7
    Microsoft Windows
    Thread Starter

    I managed to delete most of the rtwlane.sys files using the void program, but there are a few left that refuse to be deleted. They say they need permission from the admin, but I am running as admin. I tried changing the permission in the folders to admin but it's not working.
    Attachment 142348
    I'm sorry if i seem dense but i already looked online for solutions and they didn't seem to work
      My ComputerSystem Spec

 
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