1.    01 Jul 2017 #1
    Join Date : May 2017
    Posts : 10
    Win10 pro 64bit

    New SSD New win10 Install poss MB failing multiple HDD errors


    Hi

    PC has been running fine for a few days. I've installed a new SSD and a fresh win10 install. All ok for a few hours I leave the room to come back to the screen being off and as I sit down the pc shut down.

    I turn it back on via front panel button It tried to fire up but no video output. I try a reset..Nothing.

    I turn it off by the PSU. When I turned it back on the PC tried to fire up...I normally have to press the ON button but this was trying to fire straight up. I tried that 3-4 times. I then turned it off by the PSU and left if 5 mins. Then it operated as normal. But at some point overnight it has turned off again

    Please see attached BSOD report

    Many thanks
    Matt
      My ComputerSystem Spec
  2.    01 Jul 2017 #2
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    There are various file corruption errors reported in the eventlog for drives C:\ F:\ and Backup so it would be important to run the following two commands on all these drives following the guidance in the tutorials.

    1. Use Option 3: Drive Error Checking in Windows 10


    2, Again use option 3: Run SFC Command in Windows 10

    It is sometimes necessary to repeat up to two times before all errors are removed.

    Report back the results and see if this makes any difference.
      My ComputersSystem Spec
  3.    01 Jul 2017 #3
    Join Date : May 2017
    Posts : 10
    Win10 pro 64bit
    Thread Starter

    Hi Phil

    Thanks

    F: and Backup are the same drive

    I have ran those two commands 3 times on both the drives. C: upon restart. Nothing found on F: But I think it found and corrected errors on C: Certainly nothing came up on the 3rd run anyhow.

    I'll test and report back.

    Thanks again
    Matt
      My ComputerSystem Spec
  4.    01 Jul 2017 #4
    Join Date : Apr 2017
    Posts : 8,658
    windows 10 professional version 1607 build 14393.969 64 bit

    Code:
    A corruption was discovered in the file system structure on volume C:.The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x500000004747b.  The name of the file is "\ProgramData\CrashPlan\log\service.log.0".
    Code:
    A corruption was discovered in the file system structure on volume C:.The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x76000000047ae3.  The name of the file is "\ProgramData\CrashPlan\cache\796937130940193645\cpbf0000000000000000000\cpbmf".
    Code:
    A corruption was discovered in the file system structure on volume Backup.The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000000fc3.  The name of the file is "\System Volume Information\{309366d3-5c5e-11e7-be36-687f747fab65}{3808876b-c176-4e48-b7ae-04046e6cc752}".
    Code:
    A corruption was discovered in the file system structure on volume F:.The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000000f9e.  The name of the file is "\Crashplan Backup\796842172682208929\cpfmf".
    Code:
    A corruption was discovered in the file system structure on volume Backup.The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000000fc3.  The name of the file is "\System Volume Information\{309366d3-5c5e-11e7-be36-687f747fab65}{3808876b-c176-4e48-b7ae-04046e6cc752}".
    Code:
    A corruption was discovered in the file system structure on volume Backup.The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000000fc3.  The name of the file is "\System Volume Information\{309366d3-5c5e-11e7-be36-687f747fab65}{3808876b-c176-4e48-b7ae-04046e6cc752}".
    Code:
    Installation Failure: Windows failed to install the following update with error 0x80070103: NVIDIA - Display - 5/1/2017 12:00:00 AM - 22.21.13.8205.
    Code:
    Installation Failure: Windows failed to install the following update with error 0x80246007: App Installer.
    Code:
    Installation Failure: Windows failed to install the following update with error 0x80246007: Paid Wi-Fi & Cellular.
    Code:
    Installation Failure: Windows failed to install the following update with error 0x80246007: MSN Weather.
    Code:
    Volume F: (\Device\HarddiskVolume6) needs to be taken offline for a short time to perform a Spot Fix.  Please run "CHKDSK /SPOTFIX" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.

    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

    4) chkdsk /x /r (this may take many hours so plan to run overnight)
    post the chkdsk results from eventvwr into the thread using information from these links:

    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials


    CHKDSK: What is it and how do I run it? - Ask Leo!


    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!


    How to find chkdsk results in Windows 10 - Winaero uses 26226 find

    5) run one of the SMART tests on your drives:


    CrystalDiskInfo - Software - Crystal Dew World: CrystalDiskMark - Software - Crystal Dew World


    HD Tune: http://www.hdtune.com/


    Hard Disk Sentinel - HDD health and temperature monitoring: Hard Disk Sentinel - HDD health and temperature monitoring


    When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.

    6) run windows updates and post any failed KB# with error code into the thread
      My ComputerSystem Spec
  5.    03 Jul 2017 #5
    Join Date : May 2017
    Posts : 10
    Win10 pro 64bit
    Thread Starter

    Quote Originally Posted by zbook View Post
    SNIP
    Winver:Version 1703OS Build 15063.413

    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\Windows\system32>

    CHKDSK LOG

    C:System - Provider [ Name] Microsoft-Windows-Wininit [ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b} [ EventSourceName] Wininit - EventID 1001 [ Qualifiers] 16384 Version 0 Level 4 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2017-07-02T17:06:45.283010000Z EventRecordID 128433 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer Matt-PC Security - EventData Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 345088 file records processed. File verification completed. 4685 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 451578 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. Stage 3: Examining security descriptors ... Cleaning up 136 unused index entries from index $SII of file 0x9. Cleaning up 136 unused index entries from index $SDH of file 0x9. Cleaning up 136 unused security descriptors. Security descriptor verification completed. 53246 data files processed. CHKDSK is verifying Usn Journal... 34857416 USN bytes processed. Usn Journal verification completed. Stage 4: Looking for bad clusters in user file data ... 345072 files processed. File data verification completed. Stage 5: Looking for bad, free clusters ... 99066008 free clusters processed. Free space verification is complete. Windows has scanned the file system and found no problems. No further action is required. 488384511 KB total disk space. 91520612 KB in 207363 files. 137536 KB in 53247 indexes. 0 KB in bad sectors. 462327 KB in use by the system. 65536 KB occupied by the log file. 396264036 KB available on disk. 4096 bytes in each allocation unit. 122096127 total allocation units on disk. 99066009 allocation units available on disk. Internal Info: 00 44 05 00 c7 f9 03 00 1f 85 07 00 00 00 00 00 .D.............. f8 00 00 00 85 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.

    CHKDSK LOG F:

    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> f:PS F:\> chkdsk /x /rThe type of the file system is NTFS.Cannot lock current drive.Volume dismounted. All opened handles to this volume are now invalid.Volume label is Backup.Stage 1: Examining basic file system structure ... 4096 file records processed.File verification completed. 106 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 4644 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 274 data files processed.Stage 4: Looking for bad clusters in user file data ... 4080 files processed.File data verification completed.Stage 5: Looking for bad, free clusters ... 162272126 free clusters processed.Free space verification is complete.Windows has scanned the file system and found no problems.No further action is required.1953512447 KB total disk space.1304293992 KB in 791 files. 284 KB in 276 indexes. 0 KB in bad sectors. 129667 KB in use by the system. 65536 KB occupied by the log file. 649088504 KB available on disk. 4096 bytes in each allocation unit. 488378111 total allocation units on disk. 162272126 allocation units available on disk.PS F:\>


    Attachment 142248Attachment 142250100%x


    Hope that helps.

    Its not crashed or anything since running those tests. In fact its been perfect.
      My ComputerSystem Spec
  6.    03 Jul 2017 #6
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    Sounds good:
      My ComputersSystem Spec

 


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