1.    29 Jun 2017 #1
    Join Date : Oct 2015
    Posts : 63
    Windows 10 Home Single Language

    WinDbg error


    For some reason, I can't debug using WinDbg. This error pops up whenever I debug my minidump files.

    Microsoft (R) Windows Debugger Version 10.0.15063.400 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.




    Loading Dump File [C:\Users\Daryll Jan\Downloads\DEEJAY-Thu_06_29_2017_185734_21\062917-23515-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available




    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\SymCache*Symbol information
    Symbol search path is: SRV*C:\SymCache*Symbol information
    Executable search path is:
    Windows 10 Kernel Version 15063 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 15063.0.amd64fre.rs2_release.170317-1834
    Machine Name:
    Kernel base = 0xfffff802`07819000 PsLoadedModuleList = 0xfffff802`07b655e0
    Debug session time: Thu Jun 29 12:52:19.201 2017 (UTC + 8:00)
    System Uptime: 0 days 0:24:16.844
    Loading Kernel Symbols
    .


    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.


    ..............................................................
    ................................................................
    .........................................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    GetContextState failed, 0x8007001E
    CS descriptor lookup failed
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get program counter
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck EF, {ffffd2829cb51200, 0, 0, 0}


    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    ETW minidump data unavailable
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Unable to get current machine context, Win32 error 0n30
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )


    Followup: MachineOwner
    ---------


    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    GetContextState failed, 0x8007001E
    I can confirm that the files are not corrupted, as I posted them here in this forum and the problem got troubleshooted.

    I have attached my BSOD zip that contains the two minidump files.
      My ComputerSystem Spec
  2.    29 Jun 2017 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,458
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Did you set your Symbols path to SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols

    We have a good tutorial on setting up WinDbg. ​Install and Configure WinDBG for BSOD Analysis Windows 10 BSOD Tutorials
      My ComputersSystem Spec
  3.    30 Jun 2017 #3
    Join Date : Apr 2017
    Posts : 8,659
    windows 10 professional version 1607 build 14393.969 64 bit

    Code:
    BugCheck EF, {ffffb201db7ac640, 0, 0, 0}*** WARNING: Unable to verify timestamp for atc.sys*** ERROR: Module load completed but symbols could not be loaded for atc.sys----- ETW minidump data unavailable-----Probably caused by : svchost.exe
    Code:
    BugCheck EF, {ffffd2829cb51200, 0, 0, 0}*** WARNING: Unable to verify timestamp for atc.sys*** ERROR: Module load completed but symbols could not be loaded for atc.sys----- ETW minidump data unavailable-----Probably caused by : svchost.exe
    Code:
    Dump file creation failed due to error during dump creation.

    How come Windows error reporting is not working?
    The System log file was cleared.
    The Windows PowerShell log file was cleared.

    How come the system log files and windows powershell logs were cleared?
    Dump file creation failed due to error during dump creation.
    Unable to produce a minidump file from the full dump file.




    Code:
    bdfwfpf      bdfwfpf                bdfwfpf                Kernel        System     Running    OK         TRUE        FALSE        0                 81,920      0          2/9/2016 8:12:25 PM    \??\C:\Program Files\Bitdefender Antivirus Free\ 8,192





    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    5) uninstall Bitdefender using the uninstall tool: Uninstall Bitdefender

    6) check settings to increase likelihood of collecting dmp files: BSOD Finding and fixing them - Microsoft Community
      My ComputerSystem Spec
  4.    30 Jun 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 730
    Windows 10 Pro

    newest version of WinDbg is buggy. U have to use the older one:

    https://go.microsoft.com/fwlink/p/?LinkId=526733
      My ComputerSystem Spec
  5.    30 Jun 2017 #5
    Join Date : Oct 2015
    Posts : 63
    Windows 10 Home Single Language
    Thread Starter

    Quote Originally Posted by essenbe View Post
    Did you set your Symbols path to SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols

    We have a good tutorial on setting up WinDbg. ​Install and Configure WinDBG for BSOD Analysis Windows 10 BSOD Tutorials
    Yes, I have. I'm using the latest version of WinDbg
    Quote Originally Posted by BSODHunter View Post
    newest version of WinDbg is buggy. U have to use the older one:

    https://go.microsoft.com/fwlink/p/?LinkId=526733
    Okay, thank you!
      My ComputerSystem Spec
  6.    30 Jun 2017 #6
    Join Date : Apr 2017
    Posts : 8,659
    windows 10 professional version 1607 build 14393.969 64 bit

    The version that I started with was the new one and it had the get context failed as you have above. Had to roll back like BSODHunter
      My ComputerSystem Spec

 


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