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  1.    30 Jun 2017 #11
    Join Date : Jun 2017
    Posts : 23
    Windows 10
    Thread Starter

    . (Sorry about double-posting forgot to check to see if there was more than one page)
    Last edited by Carnival; 30 Jun 2017 at 18:19. Reason: Accidentally Double-Posted
      My ComputerSystem Spec
  2.    30 Jun 2017 #12
    Join Date : Jun 2017
    Posts : 23
    Windows 10
    Thread Starter

    What do you mean change wireless to wired or ethernet?
    I can't exactly connect my computer to my router/modem through ethernet because it's two floors below me.
    I've already downloaded all the drivers I need.
    They all have set-up files in them and they came from ASUS's website.
    Do I just need to run the set-up files and that's it?
      My ComputerSystem Spec
  3.    30 Jun 2017 #13
    Join Date : Jun 2017
    Posts : 23
    Windows 10
    Thread Starter

    I uninstalled my Realtek Sound drivers the pcie gb family controller and my realtek wirelesss lan thing and installed the drivers from Asus.
    My computer had an update while I was restarting to see if the ASUS files were going to help and it seems that nothing really changed after I ran the setups and installed them.

      My ComputerSystem Spec
  4.    30 Jun 2017 #14
    Join Date : Apr 2017
    Posts : 8,882
    windows 10 professional version 1607 build 14393.969 64 bit

    Windows by default will install many drivers.
    This feature can be turned off.
    If the drivers were corrupt then replacing the driver with the identical one should work.
    If the driver needs to be rolled backward or if there is other software that is conflicting in the computer environment this can be determined by what happens with time. If there are no more bsod then the misbehaving driver has been fixed. If there are more bsod it will require further troubleshooting.
      My ComputerSystem Spec
  5.    01 Jul 2017 #15
    Join Date : Jun 2017
    Posts : 23
    Windows 10
    Thread Starter

    I let some some videos play on YouTube while I was asleep to see if it would crash before I woke up and it did.
    From the looks of it nothing really changed.


    https://5.lithi.io/xzMYw0B.zip

    Crash Dump Analysis


    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Sat 7/1/2017 12:07:27 AM your computer crashed
    crash dump file: C:\WINDOWS\Minidump\070117-35453-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C3F0)
    Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802055F1348)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sat 7/1/2017 12:07:27 AM your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: rtwlane.sys (rtwlane+0x306C4)
    Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802055F1348)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\WINDOWS\system32\drivers\rtwlane.sys
    product: Realtek PCIEWireless LAN PCI-E NIC
    company: Realtek Semiconductor Corporation
    description: Realtek PCIE NDIS Driver 52611 27170
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 52611 27170, Realtek Semiconductor Corporation ).
    Google query: Realtek Semiconductor Corporation DPC_WATCHDOG_VIOLATION



    On Fri 6/30/2017 1:51:23 PM your computer crashed
    crash dump file: C:\WINDOWS\Minidump\063017-33328-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C3F0)
    Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802539F1348)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    Conclusion


    3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    rtwlane.sys (Realtek PCIE NDIS Driver 52611 27170, Realtek Semiconductor Corporation )

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

    Is there anyway I can find wireless lan drivers that work for an Asus M32CD that don't come from Realtek?
    Or should I just rollback on the drivers I have?
    And how would I stop the ntrokrnl thing from happening?

    Last edited by Carnival; 01 Jul 2017 at 08:53.
      My ComputerSystem Spec
  6.    01 Jul 2017 #16
    Join Date : Nov 2015
    Posts : 2,871
    64bit Win 10 Pro ver 1709 Build 16299.64

    If @zbook does not mind me stepping in I would like to make the recommendation that you update the BIOS for your PC. There have been several improvements made to the BIOS and it is now at ver 0604 with several improvements for system stability. The ASUS manual should have details about how to do this.
      My ComputersSystem Spec
  7.    01 Jul 2017 #17
    Join Date : Jun 2017
    Posts : 23
    Windows 10
    Thread Starter

    @philc43 The ASUS manager allows me to update the BIOS, which is what the site that the manual redirected me to said to use.
    I downloaded the latest BIOS update which is a .CAP file.





    I tried browsing for the file in the manager and using it to update like that but it said the image didn't match the ROM I was currently using.



    When I tried connecting to the server to find the BIOS update from the manager it said there were no critical updates needed.
    I've never had to do this before and the manual or the site isn't really giving me much help. I don't want to do this incorrectly and end up not even being able to boot my computer or having to reinstall Windows or something.
      My ComputerSystem Spec
  8.    01 Jul 2017 #18
    Join Date : Nov 2015
    Posts : 2,871
    64bit Win 10 Pro ver 1709 Build 16299.64

    OK, I would not want you to perform a risky operation so if you get the message that the file does not match then it is better not to proceed.

    ASUS often provide alternative ways of updating such as doing it from within a DOS environment - I'm not sure if that is the case for your system. It might be that you need to contact ASUS to ask if they can explain what is happening.
      My ComputersSystem Spec
  9.    01 Jul 2017 #19
    Join Date : Nov 2015
    Posts : 2,871
    64bit Win 10 Pro ver 1709 Build 16299.64

    I just looked again at the list of new BIOS files, there seem to be different versions depending on which MB you have. I think yours may require a different file (e.g. ver 1004 updated Jan 2017 if yours is a DDR4 MB or ver 0602 if a DDR3 MB).
      My ComputersSystem Spec
  10.    01 Jul 2017 #20
    Join Date : Jun 2017
    Posts : 23
    Windows 10
    Thread Starter

    Version 0602 worked, it came out 10/28/15. I was hoping to have something more around this year but hopefully that just means this version is so stable they haven't needed to update for a good while.

    So what now, do I just do what I usually do and wait to see if it crashes again?
    Also, I genuinely appreciate the help you guys, or rather, you two have been giving so far.
      My ComputerSystem Spec

 
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