Critical_process_died

Hi all,

One of my custom build systems recently started crashing last week. It was probably once a day for a while, until the other day it wouldn't boot into Windows at all, even Safe Mode. No matter what I tried, I kept getting CRITICAL_PROCESS_DIED. Since the system was overdue for a clean install, I went ahead and created a backup of the SSD and then just clean installed Windows 10.

All was fine for almost 2 days. Now, when I log into Windows, it seems that the shell (or explorer.exe) process is repeatedly crashing and relaunching and I can't do anything. Eventually, I get the same CRITICAL_PROCESS_DIED crash.

This time, I can boot into Safe Mode, but Safe Mode with Networking does the same thing as a normal boot.

Windows safe mode says I'm Build 15063.rs2_release.170317-1834.

I've attached a DM Log Collector ZIP.

My next step is a MemTest.

This is my System Two on my profile. It has been flawless since built 4 years ago.

Also, I checked Event Viewer in Safe Mode and noticed the following repeated error, every time explorer.exe crashed:

Code:

Log Name:      ApplicationSource:        Application ErrorDate:          6/26/2017 1:10:37 AMEvent ID:      1000Task Category: (100)Level:         ErrorKeywords:      ClassicUser:          N/AComputer:      MUZICMAN82-MINIDescription:Faulting application name: explorer.exe, version: 10.0.15063.332, time stamp: 0x2bdd7016Faulting module name: RPCRT4.dll, version: 10.0.15063.0, time stamp: 0xcf94c546Exception code: 0xc000001dFault offset: 0x0000000000093935Faulting process id: 0x874Faulting application start time: 0x01d2ee3a8c0fe47fFaulting application path: C:\WINDOWS\explorer.exeFaulting module path: C:\WINDOWS\System32\RPCRT4.dllReport Id: 0d92bb44-033b-49e8-9c9d-54e2d80a2829Faulting package full name: Faulting package-relative application ID: Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Application Error" />    <EventID Qualifiers="0">1000</EventID>    <Level>2</Level>    <Task>100</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2017-06-26T05:10:37.834072800Z" />    <EventRecordID>108332</EventRecordID>    <Channel>Application</Channel>    <Computer>MUZICMAN82-MINI</Computer>    <Security />  </System>  <EventData>    <Data>explorer.exe</Data>    <Data>10.0.15063.332</Data>    <Data>2bdd7016</Data>    <Data>RPCRT4.dll</Data>    <Data>10.0.15063.0</Data>    <Data>cf94c546</Data>    <Data>c000001d</Data>    <Data>0000000000093935</Data>    <Data>874</Data>    <Data>01d2ee3a8c0fe47f</Data>    <Data>C:\WINDOWS\explorer.exe</Data>    <Data>C:\WINDOWS\System32\RPCRT4.dll</Data>    <Data>0d92bb44-033b-49e8-9c9d-54e2d80a2829</Data>    <Data>    </Data>    <Data>    </Data>  </EventData></Event>

Any ideas or pointers would be great!

Code:

BugCheck EF, {ffffac0e7ca887c0, 0, 0, 0}----- ETW minidump data unavailable-----Probably caused by : svchost.exe

Code:

BugCheck EF, {ffffc70a9f57c7c0, 0, 0, 0}----- ETW minidump data unavailable-----Probably caused by : svchost.exe

Code:

BugCheck EF, {ffffd78204cbe7c0, 0, 0, 0}----- ETW minidump data unavailable-----Probably caused by : services.exe

Code:

The driver \Driver\nvlddmkm failed to load for the device PCI\VEN_10DE&DEV_1380&SUBSYS_37513842&REV_A2\4&b77c4c1&0&0008.

nvlddmkm.sys

nVidia Video drivers

http://www.nvidia.com/Download/index.aspx Get from OEM for laptops

Code:

The driver \Driver\tap0901 failed to load for the device ROOT\NET\0000.

tap0901.sys

TAP-Win32 Adapter V9 or OpenVPN driver or COMODO

http://openvpn.net/index.php/open-source/downloads.html or http://forums.comodo.com/index.php?a...0;attach=17692 Requires registration

Code:

Volume C: (\Device\HarddiskVolume4) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.

Code:

The file system structure on volume C: cannot be corrected.

Code:

Event[947]:  Log Name: System  Source: Ntfs  Date: 2017-06-26T01:06:30.153  Event ID: 131  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: MUZICMAN82-MINI  Description: The file system structure on volume C: cannot be corrected.

A) have you been doing any over clocking?
B) are you using either hardware or software raid?
C) have you modified the bios?


Open administrative command prompt and type or copy and paste:


1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


2) sfc /scannow


3) dism /online /cleanup-image /restorehealth




When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread




5) Run memtest86+ version 5.01 for at least 8 runs. This may take hours so plan to run it overnight.http://www.memtest.org/https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/memory-problems/21c3f63f-f570-4522-b2ef-ecc7b7ff6461

When Memtest86+ has completed 8 or more runs open the Microsoft snipping tool and make an image of the results to post into the thread.

6) run one of the SMART tests on your drives:
CrystalDiskInfo - Software - Crystal Dew World
http://www.hdtune.com/
Hard Disk Sentinel - HDD health and temperature monitoring

When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.


7) Run Sea tools for windows on your drive using SMART, short and long generic tests:

http://www.seagate.com/support/downl...ls-win-master/
How to use SeaTools for Windows

8) open administrative command prompt and type or copy and paste: chkdsk /x /f /r (this may take many hours so plan to run it overnight)
When chkdsk has completed please find the results and post into the thread.

Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
CHKDSK: What is it and how do I run it? - Ask Leo!
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
How to find chkdsk results in Windows 10 - Winaero uses 26226 find

9) Uninstall all Nvidia drivers/software
The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
Display Driver Uninstaller Download version 17.0.6.7

10) Uninstall all comodo drivers/software

11) The bios: Version/Date American Megatrends Inc. F3, 5/29/2013
Please check for any updates.