Windows 10: DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD caused by MSI Afterburner Solved

  1.    25 Jun 2017 #1

    DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD caused by MSI Afterburner


    Hello everyone, I've got two bsod this week caused by ntoskrnl.exe so I followed this guide to find which driver is:
    WinDBG - The Basics for Debugging Crash Dumps in Windows 10 Windows 10 BSOD Tutorials

    After using the !analyze -v command it seems that Msi Afterburner is causing a bad pool memory exception and there's two drivers also: nvlddmkm.sys and win32kbase.sys

    This is the dump file: Dropbox - 062517-4984-01.dmp

    Can you help me find a fix and if it is the cause of my BSODs? Thanks.
    Last edited by djanthony93; 25 Jun 2017 at 17:40.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,603
    Windows 10 Pro
       25 Jun 2017 #2

    What is your resolution?
      My ComputersSystem Spec

  3.    25 Jun 2017 #3

    axe0 said: View Post
    What is your resolution?
    Sorry I modified the first post
      My ComputerSystem Spec

  4.    26 Jun 2017 #4

    Like u said MSI Afterburner seems to be the cause four your bluescreens. Its shown in every dump. Revert GPU overclocking (if there is any) back to stock or remove these software to stop the bluescreens.
      My ComputerSystem Spec


  5. Posts : 19,920
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Jun 2017 #5

    Code:
    3: kd> !threadTHREAD ffffd284bdc41080  Cid 1880.2708  Teb: 00000000003c9000 Win32Thread: ffffd284bc3f0cf0 RUNNING on processor 3Not impersonatingGetUlongFromAddress: unable to read from fffff8022215b2d4Owning Process            ffffd284bdf88080       Image:         MSIAfterburner.exeAttached Process          N/A            Image:         N/Afffff78000000000: Unable to get shared dataWait Start TickCount      9457350      Context Switch Count      641365         IdealProcessor: 3             ReadMemory error: Cannot get nt!KeMaximumIncrement value.UserTime                  00:00:00.000KernelTime                00:00:00.000Win32 Start Address 0x0000000000449765Stack Init ffffe28071507c10 Current ffffe28071506b30Base ffffe28071508000 Limit ffffe28071501000 Call 0Priority 7 BasePriority 6 UnusualBoost 0 ForegroundBoost 0 IoPriority 1 PagePriority 2Child-SP          RetAddr           : Args to Child                                                           : Call Siteffffe280`71506898 fffff802`21f957a9 : 00000000`0000000a 00000000`00ba0ce8 00000000`00000002 00000000`00000008 : nt!KeBugCheckExffffe280`715068a0 fffff802`21f93d7d : 00000000`00000001 fffff802`21e92593 00000000`00000000 00000000`00000002 : nt!KiBugCheckDispatch+0x69ffffe280`715069e0 00000000`00ba0ce8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23d (TrapFrame @ ffffe280`715069e0)ffffe280`71506b70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000230`00001ab0 : 0xba0ce8

    Code:
    3: kd> !threadTHREAD ffffe7887c9506c0  Cid 1878.187c  Teb: 0000000000204000 Win32Thread: ffffe7887e960280 RUNNING on processor 3
    Not impersonating
    GetUlongFromAddress: unable to read from fffff803437d22d4
    Owning Process            ffffe7887c94f7c0       Image:         MSIAfterburner.exe
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      1388417      
    Context Switch Count      4293121        IdealProcessor: 3             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address 0x0000000000449765
    Stack Init ffffb40148cdec10 Current ffffb40148cddb30
    Base ffffb40148cdf000 Limit ffffb40148cd8000 Call 0
    Priority 7 BasePriority 6 UnusualBoost 0 ForegroundBoost 0 IoPriority 1 PagePriority 2
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffb401`48cdd898 fffff803`4360c7a9 : 00000000`0000000a 00000000`00ba1c88 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    ffffb401`48cdd8a0 fffff803`4360ad7d : 00000000`00000001 fffff803`43509593 00000000`00000000 00000000`00000002 : nt!KiBugCheckDispatch+0x69
    ffffb401`48cdd9e0 00000000`00ba1c88 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23d (TrapFrame @ ffffb401`48cdd9e0)
    ffffb401`48cddb70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000230`00001ab4 : 0xba1c88
      My ComputerSystem Spec


 

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