Windows 10: BSOD after approximately 5-8 hours of the computer Running

  1.    23 Jun 2017 #1

    BSOD after approximately 5-8 hours of the computer Running


    So this has started happening over the past 3-4 days. I will get onto my computer and (since i like to game) ill play for about 8 hours until i get the BSOD. The error code i first got was 0xc000021a. Then after multiple trys of trying to fix it, the only code i get now is critical process died. I get into my BIOS and my hdd doesnt show up but everything else does, my processor, gfx card, ram fans work. But my hdd doesnt show up. So i re adjust all the wires and still nothing. After getting fed up with the whole situation i go to bed for the night. Wake up the next morning to a working computer. So ill be watching youtube playing games for id say another 8 hours and the same thing happens again. It did this 3 times so far. So at this point im saying wtf. At this point im thinking i need to buy a new hdd. I need reassurance tho as i have tried lota of things includig chkdsk and dism stuff. Also to add on, sometimes i get the stop code critical proccess died.

    My computer
    gtx 960 4gb
    i5 6600K
    B-150 Msi m3 motherboard
    Master cooler hyper 212x (i think)
    Toshiba 1tb hdd
    Kingston 2x 4gb (8gb of ram)

    I would love to get some help as im kind of stressing out about this situation

    Also i've seen that these crashes seem to happen while im watching youtube although i think that it is coincidental. Also just about for 5 seconds the audio goes all staticky and the mouse moves at about 5 frames per second, if this information helps at all. Just really want to get this issue resolved as it started the day i got off school
      My ComputerSystem Spec


  2. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jun 2017 #2

    Hi VSisaacsnipeR,

    Code:
    BugCheck C000021A, {ffffaf8425f07e50, ffffffffc0000006, ffffaf84260a7790, 0}----- ETW minidump data unavailable-----Probably caused by : memory_corruption
    Code:
    BugCheck EF, {ffff910561920080, 0, 0, 0}----- ETW minidump data unavailable-----Probably caused by : services.exe
    Code:
    The event logging service encountered a corrupt log file for channel Microsoft-Windows-Storage-ClassPnP/Operational. The log was renamed with a .corrupt extension.
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume2.(The I/O device reported an I/O error.)
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume2.
    Code:
    The MSICDSetup service failed to start due to the following error: This driver has been blocked from loading
    Code:
    The IO operation at logical block address 0x6ecd28 for Disk 0 (PDO name: \Device\00000037) failed due to a hardware error.
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume2.(The I/O device reported an I/O error.)
    Code:
    The IO operation at logical block address 0x12550d for Disk 0 (PDO name: \Device\00000037) failed due to a hardware error.
    Code:
    The password notification DLL "C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter" failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files.  Contact the provider of the notification DLL for additional support. Further details can be found on the web at http://go.microsoft.com/fwlink/?LinkId=245898.
    Code:
    The IO operation at logical block address 0xcfdae60 for Disk 0 (PDO name: \Device\00000037) failed due to a hardware error.
    Code:
    The Software Protection service failed to start due to the following error: Error performing inpage operation.
    Code:
    The Sync Host_6e741 service terminated with the following error: A dynamic link library (DLL) initialization routine failed.
    Code:
    The password notification DLL "C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter" failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files.  Contact the provider of the notification DLL for additional support. Further details can be found on the web at http://go.microsoft.com/fwlink/?LinkId=245898.
    Code:
    The MSICDSetup service failed to start due to the following error: This driver has been blocked from loading
    Code:
    Startup Repair failed.
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume2.(The request failed due to a fatal device hardware error.)
    Please backup all of your files if not already done.
    You can use Macrium to create an image.
    Macrium Software | Macrium Reflect Free
    Have you been doing any overclocking or do you use software or hardware raid?

    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    5) Run memtest86+ version 5.01 for at least 8 runs. This may take hours so plan to run it overnight.Memtest86+ - Advanced Memory Diagnostic Tool
    Memory problems. - Microsoft Community

    When the memtest86+ has completed 8 or more runs please use the windows snipping tool to create and image and post into the thread.

    6) Run one of these SMART tests on your drives:
    CrystalDiskInfo - Software - Crystal Dew World
    http://www.hdtune.com/
    Hard Disk Sentinel - HDD health and temperature monitoring




    7) Uninstall all nvidia software/applications
    Use Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.Display Driver Uninstaller Download version 17.0.6.7

    8) Uninstall any MSI\Gaming software/drivers. If would be optimal to reinstall after the bsod troubleshooting. If you need them now then reinstall new software/drivers.

    9) Uninstall all Mcafee using the Mcafee uninstaller: Antivirus Software, Internet Security, Spyware and Malware Removal McAfee
      My ComputerSystem Spec

  3.    24 Jun 2017 #3

    Hi zbook

    No i have not done any overclocking, as I am kind of new to computers and the risk doesn't interest me.

    1) Microsoft Windows
    Version 1703 (OS Build 15063.413)

    2)Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\Windows\system32>winverC:\Windows\system32>winverC:\Windows\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Windows\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\Windows\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 143104 file records processed.File verification completed. 3949 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 199174 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 28036 data files processed.CHKDSK is verifying Usn Journal... 36723704 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 976247807 KB total disk space. 164592952 KB in 111038 files. 81656 KB in 28037 indexes. 0 KB in bad sectors. 277015 KB in use by the system. 65536 KB occupied by the log file. 811296184 KB available on disk. 4096 bytes in each allocation unit. 244061951 total allocation units on disk. 202824046 allocation units available on disk.C:\Windows\system32>

    5) I will do later and post in the thread again as i have done 2 previous to asking here and havent had 1 problem found yet.

    6)----------------------------------------------------------------------------CrystalDiskInfo 7.0.5 (C) 2008-2016 hiyohiyo Crystal Dew World : http://crystalmark.info/------------...-------------- OS : Windows 10 [10.0 Build 15063] (x64) Date : 2017/06/24 15:04:48-- Controller Map ---------------------------------------------------------- + Standard SATA AHCI Controller [ATA] - TOSHIBA DT01ACA100 - ASUS DRW-24F1ST c - Microsoft Storage Spaces Controller [SCSI]-- Disk List --------------------------------------------------------------- (1) TOSHIBA DT01ACA100 : 1000.2 GB [0/0/0, pd1]---------------------------------------------------------------------------- (1) TOSHIBA DT01ACA100---------------------------------------------------------------------------- Model : TOSHIBA DT01ACA100 Firmware : MS2OA750 Serial Number : X5QTR1YMS Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2) Buffer Size : 23652 KB Queue Depth : 32 # of Sectors : 1953525168 Rotation Rate : 7200 RPM Interface : Serial ATA Major Version : ATA8-ACS Minor Version : ATA8-ACS version 4 Transfer Mode : SATA/600 | SATA/600 Power On Hours : 3452 hours Power On Count : 823 count Temperature : 26 C (78 F) Health Status : Good Features : S.M.A.R.T., APM, 48bit LBA, NCQ APM Level : 0000h [OFF] AAM Level : ---- Drive Letter : C:-- S.M.A.R.T. --------------------------------------------------------------ID Cur Wor Thr RawValues(6) Attribute Name01 _99 _99 _16 000000010001 Read Error Rate02 142 142 _54 000000000047 Throughput Performance03 131 131 _24 000300B300AC Spin-Up Time04 100 100 __0 00000000033A Start/Stop Count05 100 100 __5 000000000000 Reallocated Sectors Count07 100 100 _67 000000000000 Seek Error Rate08 113 113 _20 000000000023 Seek Time Performance09 100 100 __0 000000000D7C Power-On Hours0A 100 100 _60 000000000000 Spin Retry Count0C 100 100 __0 000000000337 Power Cycle CountC0 100 100 __0 00000000033D Power-off Retract CountC1 100 100 __0 00000000033D Load/Unload Cycle CountC2 230 230 __0 0021000F001A TemperatureC4 100 100 __0 000000000000 Reallocation Event CountC5 100 100 __0 000000000000 Current Pending Sector CountC6 100 100 __0 000000000000 Uncorrectable Sector CountC7 200 200 __0 00000000002E UltraDMA CRC Error Count-- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000010: 2020 2020 2020 2020 2020 2058 3551 5452 3159 4D53020: 0003 B8C8 0038 4D53 324F 4137 3530 544F 5348 4942030: 4120 4454 3031 4143 4131 3030 2020 2020 2020 2020040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000070: 0000 0000 0000 0000 0000 001F 170E 0006 005E 0040080: 01FC 0029 746B 7D69 4773 7469 BC41 4763 207F 0050090: 0000 0000 FFFE 0000 0000 0008 00CA 00F9 2710 0000100: 6DB0 7470 0000 0000 00CA 0000 6003 5A87 5000 039F110: E1F5 823D 0000 0000 0000 0000 0000 0000 0000 409C120: 409C 0000 0000 0000 0000 0000 0000 0000 0009 000B130: 0000 0000 2180 0DF1 FA20 0001 4000 2004 0121 0000140: 0000 0809 0707 0000 0000 0000 0000 0000 0000 0000150: 0000 0005 324E 4237 0000 6802 0000 5DBD 7BC8 8000160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000220: 0000 0000 103F 0021 0000 0000 0000 0000 0000 0000230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000250: 0000 0000 0000 0000 0000 78A5-- SMART_READ_DATA --------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F000: 10 00 01 0B 00 63 63 01 00 01 00 00 00 00 02 05010: 00 8E 8E 47 00 00 00 00 00 00 03 07 00 83 83 AC020: 00 B3 00 03 00 00 04 12 00 64 64 3A 03 00 00 00030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B040: 00 64 64 00 00 00 00 00 00 00 08 05 00 71 71 23050: 00 00 00 00 00 00 09 12 00 64 64 7C 0D 00 00 00060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32070: 00 64 64 37 03 00 00 00 00 00 C0 32 00 64 64 3D080: 03 00 00 00 00 00 C1 12 00 64 64 3D 03 00 00 00090: 00 00 C2 02 00 E6 E6 1A 00 0F 00 21 00 00 C4 320A0: 00 64 64 00 00 00 00 00 00 00 C5 22 00 64 64 000B0: 00 00 00 00 00 00 C6 08 00 64 64 00 00 00 00 000C0: 00 00 C7 0A 00 C8 C8 2E 00 00 00 00 00 00 00 000D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 000E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 000F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00160: 00 00 00 00 00 00 00 00 00 00 84 00 30 1C 01 5B170: 03 00 01 00 01 79 00 00 00 00 00 00 00 00 00 00180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 BD-- SMART_READ_THRESHOLD ---------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F000: 10 00 01 10 00 00 00 00 00 00 00 00 00 00 02 36010: 00 00 00 00 00 00 00 00 00 00 03 18 00 00 00 00020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43040: 00 00 00 00 00 00 00 00 00 00 08 14 00 00 00 00050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00070: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00080: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 000A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 000B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 000C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 00 000D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 000E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 000F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 001F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 64

    Currently doing the rest of your tests. Hope to be in touch as this problem is really worrying me.
      My ComputerSystem Spec


  4. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Jun 2017 #4

    For the drive SMART test please repeat.
    When complete use the Microsoft snipping tool to make images and post into the thread.

    The last bsod in the zip file is from 06/19/2017. For any new bsod please update the zip file or post a new one:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


 

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