Windows 10: BSOD when PC is idle - never when in use

  1.    22 Jun 2017 #1

    BSOD when PC is idle - never when in use

    Getting a "Video_Memory_Management_Internal" BSOD when my pc is idle. I ran the BSOD tool provided by your site and have realised that instead of switching itself off when idle as per my own energy settings the PC seems to be blue screening. I only noticed by "catching the pc in the act" otherwise I would have just assumed that the pc was going to sleep. As you can see there are loads of them, perhaps more than the 50 in the zip file - I assume 50 is the default that the tool pulls? I've put all my PC specs in my profile so hopefully that is also visible to you.

    Any help would be most appreciated.

      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       22 Jun 2017 #2

    The log files suggest you are running pirated software and have bypassed Windows activation. I know it seems harsh to withhold support when we suspect this is the case but unfortunately the forum rules state that no piracy or discussion is allowed. If you can clean out all traces of this, install a legal copy of windows and submit a new set of files then we can look again.

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.
    The other problem is that people who use software illegally may be unwittingly affecting their systems in ways that introduce unexpected behaviours - therefore, troubleshooting such systems is avoided by most analysts.
      My ComputersSystem Spec

  3.    22 Jun 2017 #3

    No problem.

    I installed the free upgrade way back when it was released but it messed up somehow and I wasn't able to revert so I just cracked it. I'm starting to wonder if it's the crack itself that's causing the problems as you, perhaps, may have hinted.

    Thank you for your time regardless.
      My ComputerSystem Spec


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