1.    19 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 6
    Windows 10

    Random BSOD wdf0100


    Last couple of months i've been getting a bunch of performance issues/blue screen/fps drops/loss of internet when it shouldn't happen. A bunch of times i'm getting DRIVER_IRQL_NOT_LESS_OR_EQUAL remarks aswell. i'll upload the logs here and i really hope someone would be able to help me here .. What i've done so far is 2 sfc scans and a memory diagnostic test from windows. the first scan came out clear, i restarted my computer did the ram test and was clear aswell. the second sfc scan aswell clear. so i got no clue what could be causing this ..
      My ComputerSystem Spec
  2.    19 Jun 2017 #2
    Join Date : Apr 2017
    Posts : 8,761
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi Vultz,

    There were many many bsod minidump files over the past year.
    These are the bsod during the past 2 months or 8 weeks:

    Code:
    BugCheck 1E, {ffffffffc0000005, fffff80d8750a45d, 0, ffffffffffffffff}
    
    *** WARNING: Unable to verify timestamp for USBXHCI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis
    Probably caused by : ucx01000.sys ( ucx01000!UrbHandler_USBPORTStyle_Legacy_BulkOrInterruptTransfer+1ac )
    Code:
    UCX01000.sys
    USB Controller Extention driver 
    http://msdn.microsoft.com/en-us/library/windows/hardware/hh406292(v=vs.85).aspx
    Windows Update

    Code:
    BugCheck A, {ffffcba62d6f5b50, 2, 1, fffff8033664e481}
    
    Probably caused by : memory_corruption
    Code:
    BugCheck 3B, {c0000005, fffff801466998c2, ffffd701da585c40, 0}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, 9, 8, 9}
    
    Probably caused by : win32kbase.sys ( win32kbase!aDeviceTemplate+381 )avgNetSec.sys
    Code:
    BugCheck 3B, {c0000005, fffff8022f768356, ffffe1803ff45d80, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiActivateWaiterKQueue+46 )
    Code:
    BugCheck 1E, {ffffffffc0000005, fffff80220202fd6, 0, ffffffffffffffff}
    
    *** WARNING: Unable to verify timestamp for avgNetSec.sys
    *** ERROR: Module load completed but symbols could not be loaded for Probably caused by : avgNetSec.sys ( avgNetSec+2fd6 )
    Code:
    BugCheck 139, {3, fffff8034ddd7530, fffff8034ddd7488, 0}
    
    Probably caused by : HDAudBus.sys ( HDAudBus!HdaController::NotificationDpc+1f1 )
    Code:
    HDAudBus.sys
    High Definition Audio Bus Driver
    Windows Update
    Code:
    BugCheck 7F, {8, ffffb100ce7eea30, 4, fffff803dd6374f0}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Code:
    BugCheck A, {fffff800c5b24e78, 2, 0, fffff80085925ff3}
    
    Probably caused by : ntkrnlmp.exe ( nt!PpmEventPerfState+2b )
    Code:
    BugCheck D1, {fffff78001000320, 2, 0, fffff805eb8556aa}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Code:
    BugCheck 3B, {c0000005, ffffc8cea729471b, ffffe280729720b0, 0}
    
    *** WARNING: Unable to verify timestamp for win32kfull.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    Code:
    BugCheck 1E, {ffffffffc0000005, fffff808298c1d2d, 0, ffffffffffffffff}
    
    Probably caused by : tcpip.sys ( tcpip!TcpPeriodicTimeoutHandler+83d )
    Code:
    tcpip.sys
    Microsoft TCP/IP Driver (networking related)
    Windows Update

    Code:
    BugCheck C2, {11, ffffbb8ba8692680, a080005, c0c911bdb9ff403f}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+134 )
    Code:
    BugCheck 50, {fffff80f1c8b225f, 0, fffff80ecffdd5f9, 2}
    
    
    Could not read faulting driver name
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkSetSyncRefreshCountWaitTargetInternal+3a9 )
    Code:
    BugCheck 109, {a39fc163c597857b, b3b6cdea18187dbd, ffff820b2f423800, 5}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    [/CODE]BugCheck 1E, {ffffffffc0000005, fffff80239a7e1b3, 0, ffffffffffffffff}

    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    [/CODE]


    Code:
    nvlddmkm.sys
    nVidia Video drivers
    http://www.nvidia.com/Download/index.aspx 
    Get from OEM for laptops


    Open administrative command prompt and type or copy and paste:

    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    4) chkdsk /scan

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

    5) perform windows updates
    If there are any failures post the KB # and the error code.

    6) Uninstall all Nvidia Drivers
    The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
    Display Driver Uninstaller Download version 17.0.6.6
    Display Driver Uninstaller Download version 17.0.6.6
    And when you reinstall NVIDIA drivers from the NVIDIA web site make sure you check the "clean install box" only install the Graphics driver and the PhysX driver.

    7) Uninstall Avast using this tool:
    Avast Uninstall Utility | Download aswClear for Avast Removal
    Use Windows defender while we are troubleshooting the bsods.

    7) Run memtest86+ version 5.01 for at least 8 runs. This may take hours so plan to run it overnight.
    Memtest86+ - Advanced Memory Diagnostic Tool


    The logs I could not read as they are in a foreign language. Please repost the zip file using English.
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  3.    19 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 6
    Windows 10
    Thread Starter

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. Alle rechten voorbehouden.

    C:\Windows\system32>winver

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0

    Image Version: 10.0.14393.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>sfc/scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    540672 file records processed.
    File verification completed.
    15399 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    721652 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    90491 data files processed.
    CHKDSK is verifying Usn Journal...
    33860600 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    1953000447 KB total disk space.
    720090592 KB in 379292 files.
    248240 KB in 90492 indexes.
    0 KB in bad sectors.
    704915 KB in use by the system.
    65536 KB occupied by the log file.
    1231956700 KB available on disk.

    4096 bytes in each allocation unit.
    488250111 total allocation units on disk.
    307989175 allocation units available on disk.

    C:\Windows\system32>

    Did the latest update without a problem.

    performed latest windows updates without a problem.

    uninstalled nvidia and reinstalled without a problem.

    uninstalled avast with the tool u said without a problem.

    Haven't run memtest yet unless really necessary, haven't found the time yet to do it, i apoligise.

    About the logs, i don't see any way to post em in to English since my computer in dutch, could u give me a hand with that please? i followed the link but could not find anything there. Thank you already for the help up to this point, really appreciate it.
      My ComputerSystem Spec
  4.    19 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 6
    Windows 10
    Thread Starter

    My computer chrashed again just now, this time without a bluescreen, heard a loud buzzing noise then everything went black and it just restarted. Was playing World of Warcraft and watching netflix on google chrome.
      My ComputerSystem Spec
  5.    20 Jun 2017 #5
    Join Date : Jun 2017
    Posts : 6
    Windows 10
    Thread Starter

    Just had another blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL with key Tcpip.sys
    still not sure how to make dm log compiler do it in another language, any help would be appreciated
      My ComputerSystem Spec
  6.    20 Jun 2017 #6
    Join Date : Apr 2017
    Posts : 8,761
    windows 10 professional version 1607 build 14393.969 64 bit

    The last dump in the zip file is from 6/16/2017.
    See if there is a setting on your computer to use English as the default language.
    If so if you can make that change it is likely the log files will be recreated in English.
    Give it a try.
    Then send an updated zip file or a new one. This will allow us to read the logs.
    When we view the logs we cannot read all of the contents. Instead we use search entries. The English entries cannot find results when they are in a foreign language.
    For example this is a random entry in the log files:
    In de machtigingsinstellingen toepassingsspecifiek wordt de machtiging Activeren niet verleend aan Lokaal voor de COM-servertoepassing met CLSID
    We are unable to translate all of the logs and need to be able to search using English search words.
    If you can switch the default languge somehow to English that may work to create the log files in English.
      My ComputerSystem Spec
  7.    21 Jun 2017 #7
    Join Date : Jun 2017
    Posts : 6
    Windows 10
    Thread Starter

    Alright, i think it should be in English now. I've also done a memtest for 9 hours and it did 4 rounds and passed them.
      My ComputerSystem Spec
  8.    21 Jun 2017 #8
    Join Date : Apr 2017
    Posts : 8,761
    windows 10 professional version 1607 build 14393.969 64 bit

    6/21/2017
    Code:
    BugCheck D1, {ffff9b037eb5f038, 2, 0, fffff80b6851ea75}*** WARNING: Unable to verify timestamp for tcpip.sys*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys***** Kernel symbols are WRONG. Please fix symbols to do analysis
    Probably caused by : tcpip.sys ( tcpip+2ea75 )
    tcpip.sys Microsoft TCP/IP Driver (networking related) Windows Update

    6/16/2017
    Code:
    BugCheck D1, {ffffc38a4cc558cb, 9, 1, fffff80bd2fc45be}*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys***** Kernel symbols are WRONG. Please fix symbols to do analysis
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1a45be )
    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops


    Code:
    Installation Failure: Windows failed to install the following update with error 0x80070002: Cumulatieve update Windows 10 Version 1607 voor x64-systemen (KB4015438).
    Code:
    {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Denied\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Denied\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Denied\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Crash dump initialization failed!
    Are you able to uninstall shooter game? RZwizard?
    Program Files (x86)/Steam/steamapps/common/ARK/ShooterGame/Binaries/Win64/!Game!0
    See if you can uninstall these games and play others while we troubleshoot.

    The logs are better but are still in a foreign language.
    Type msinfo32 in the left lower corner search to view the foreign language that has not yet changed.


    Please review the steps that you have made to uninstall/install Nvidia drivers.

    Open device manager > expand network adapters > right click on each row > view properties then drivers > uninstall any that is non-Microsoft > reinstall the latest drivers > report what you did in the thread.
      My ComputerSystem Spec
  9.    28 Jun 2017 #9
    Join Date : Jun 2017
    Posts : 6
    Windows 10
    Thread Starter

    Hi, i bought a new cooling system and going to throw everything off of my computer like OS and drivers so i figure that should fix the problem completely. i Appreciate the time you put in to help me figure out the problem and to fix it zbook!
      My ComputerSystem Spec
  10.    28 Jun 2017 #10
    Join Date : Apr 2017
    Posts : 8,761
    windows 10 professional version 1607 build 14393.969 64 bit

    Your welcome. Anytime.
      My ComputerSystem Spec

 


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