Windows 10: BSOD after about 10 minutes of playing high demanding games Solved

Page 4 of 5 FirstFirst ... 2345 LastLast

  1. Posts : 20,009
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Jun 2017 #31

    Only delete software via device manager and control panel to make sure you do not alter the operating system/registry files.
      My ComputerSystem Spec

  2.    21 Jun 2017 #32

    Search with file explorer
    Attachment 140536

    Razer search with Everything

    Attachment 140537

    I will stop verifier and will try a game to see how its running. I will update soon
      My ComputerSystem Spec

  3.    21 Jun 2017 #33

    Verifier was reset and I tried a game once again. I got a new BSOD :

    On Wed 2017-06-21 3:33:42 PM your computer crashed
    crash dump file: C:\Windows\Minidump\062117-6718-01.dmp
    This was probably caused by the following module: ci.dll (CI+0x2F7DC)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803D48BF7DC, 0xFFFF8F80F398A9C0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ci.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Code Integrity Module
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
    Attachment 140547

    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Full Path Processors Count Major Version Minor Version Dump File Size Dump File Time
    062117-6718-01.dmp 2017-06-21 3:33:42 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff803`d48bf7dc ffff8f80`f398a9c0 00000000`00000000 CI.dll CI.dll+2f7dc x64 ntoskrnl.exe+16c3f0 C:\Windows\Minidump\062117-6718-01.dmp 12 15 15063 1,154,676 2017-06-21 3:34:19 PM
    and the log Attachment 140548

    edit : also got a memory management error like before right after I posted this message.

    Code:
    On Wed 2017-06-21 3:44:29 PM your computer crashed
    crash dump file: C:\Windows\Minidump\062117-6890-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C3F0) 
    Bugcheck code: 0x1A (0x41793, 0xFFFFC200D1E863C8, 0x7A, 0x79)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue). 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  
    Attachment 140550 new updated bsod log
      My ComputerSystem Spec


  4. Posts : 20,009
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Jun 2017 #34

    These are the two bsod debugged from 6/21/2017:

    Code:
    BugCheck 1A, {41793, ffffc200d1e863c8, 7a, 79}Probably caused by : memory_corruption ( nt!MiDeleteVirtualAddresses+11b98e )
    Code:
    BugCheck 3B, {c0000005, fffff803d48bf7dc, ffff8f80f398a9c0, 0}Probably caused by : memory_corruption
    There are the 2 bsod in the current zip file from yesterday 6/20/2017:

    Code:
    BugCheck C4, {2000, fffff8096b2226e5, 0, 6e657a72}*** WARNING: Unable to verify timestamp for rzendpt.sys*** ERROR: Module load completed but symbols could not be loaded for rzendpt.sysProbably caused by : memory_corruption
    Code:
    BugCheck C4, {2004, ffffa88b15b3dee8, fffff80c68ad0208, ffffe181207ce6e8}Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+6b )

    When posting images of everything software or file explorer menus or bluescreenview results please change the column expansion to bring as much as possible into view.

    Were you able to find and uninstall razer entries in the control panel and/or device manager?

    When you had the latest bsod with windows driver verifier off were you in clean boot with all non-Microsoft service unchecked and all startup disabled in task manager?
      My ComputerSystem Spec

  5.    21 Jun 2017 #35

    I deleted all razer entries in control panel and device manager. As for the clean boot, it was on. The Memory management BSOD happens almost everytime after I have a BSOD when playing a game. When I restart, I can be on my computer between 2 and 5 minutes and it crashes. Sometimes it does that 2 or 3 times sometimes it simply doesnt happen another time.
      My ComputerSystem Spec


  6. Posts : 20,009
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Jun 2017 #36

    Had you or are you doing any overclocking? Anything with software or hardware raid?
      My ComputerSystem Spec

  7.    21 Jun 2017 #37

    zbook said: View Post
    Had you or are you doing any overclocking? Anything with software or hardware raid?
    I tried overclocking my computer at first without adjusting the voltage but it wasn't running fine. While we speak everything is back to default.

    I didn't touch any software or hardware raid (I don't know what this is actually)
      My ComputerSystem Spec


  8. Posts : 20,009
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Jun 2017 #38

    Does default mean normal startup or clean boot?

    These have been tested so far:
    operating system with scannow and restorehealth: OK
    drive with chkdsk and SMART: file corruption fixed with chkdsk
    memory with memtest86+ 13 passes no errors
    CPU with prime OK
    GPU with furmark OK
    Had event logs with failed windows fast start up: fast startup turned off

    If there are bsod after the removal of razer software please post.
      My ComputerSystem Spec

  9.    22 Jun 2017 #39

    Everything in the BIOS is set to default (or Auto). I set my clean boot as instructed earlier in the thread and didnt change it since then.

    Also, even with the razer software uninstall, the 2 faulty drivers are still there. And the BSOD still happen after 10 min of gaming. The last 2 BSOD logs I posted earlier in the thread were with Razer software uninstalled.
      My ComputerSystem Spec


  10. Posts : 20,009
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Jun 2017 #40

    Once the bsod have ceased you can attempt to reinstall razer software/drivers via this link: Razer Support

    The methods that you used to uninstall razer software and drivers was via device manager and control panel but in the post there were many razer files remaining. How come?

    Do you see any remaining razer via device manager or control panel?

    In the everything link can you expand the column so that the complete file is in view?
      My ComputerSystem Spec


 
Page 4 of 5 FirstFirst ... 2345 LastLast

Related Threads
Hello. After the Windows 10 update on the 9th May some of the newer games and also VR (HTC Vive) are causing black screen and the only solution is to hard reset. Details below. On 9th May the following updates were installed on my system: ...
Hello there, hope that some techie-demigod around this forum is able to help me with this strange crashing pattern. It started yesterday evening while playing a Dead by Daylight on steam. Suddenly, while trying to leave the game, the screen...
BSOD when 5-10 minutes playing games in BSOD Crashes and Debugging
but sometimes does, sometimes doesn't. the BSOD never happen if i has play more than couple hour, so if BSOD happen must be in first 5-10 minutes playing games... and there is more issue. sometimes when i play game there is notification "the...
Hello, I am having this problem with my computer, where i am getting random BSOD's when i have been playing any game for about 5-10 minutes. The BSOD is either the IRQL_NOT_LESS_OR_EQUAL or the APC_INDEX_MISMATCH I have attached my debug files...
By high-end games, I mean relative to my computer's current hardware. Yesterday, or on 9/11/2015, I encountered 4 BSODs while playing Terraria and Team Fortress 2: 2 KERNAL_SECURITY_CHECK FAIL BSODs, 1 IRQL_NOT_LESS_OR_EQUAL, and the other I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:22.
Find Us