Kmode_exception_not_handled, uninstalled malwarebytes, overseen any?

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  1. edeka3
    Posts : 20
    Windows 10 x64
       New #1

    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any?


    Hello there! I recently had a Bluescreen on my brand-new pc while playing Battlefield 1.(Kmode_exception_not_handled Ntoskrnl Exe)

    So I consulted Tom's Hardware and turned off Fast Boot, which would be likely to cause the issue. Then, to be sure, I ran driver verifier and got another blue screen. I attached the logs stated in the sticky for you.

    If anyone could have a look at them for me - whether I have forgotten anything - I would be more than glad.

    Thank you for your time and effort!

    Attachment 139852

    EDIT: Here I got another bluescreen, attached the logs

    Attachment 140184
    Last edited by edeka3; 19 Jun 2017 at 05:13.
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  3. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #2

    Hi,

    Seems Malwarebytes is the main cause. Please perform these steps:

    1. Uninstall Malwarebyte software for testing purposes
    Malwarebytes http://www.malwarebytes.org/mbam-clean.exe
    2. Uninstall AVAST software for testing purposes
    Avast Avast Uninstall Utility | Download aswClear for Avast Removal

    3. Theres a bunch software which is known for causing bluescreens installed on your PC. U should remove that:
    ASUS GPU Tweak
    Corsair Link 4

    4. The software Corsair Link 4 also caused errors on your pc. My advice is to remove that:
    Code:
    dxdiag.txt:    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CorsairLink4.Ser_b7ca7507e4013a8a3e0ed7e27b3e23f9b65cf_972dd825_2a22df0b

    5. To be sure that your RAM is okay please perform memtest:



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
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  4. edeka3
    Posts : 20
    Windows 10 x64
    Thread Starter
       New #3

    Hello! Actually did a Memtest yesterday and it gave me an error after 4 passes. Caseking.de already told me to send the ram kit back. When I get my RMA by end of this or next week, I will check if it fixed the problem and tell you guys!.

    Thanks for the help!
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  6. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #4

    Alright, let us know if you have problems again.
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  7. edeka3
    Posts : 20
    Windows 10 x64
    Thread Starter
       New #5

    Hello, my manifacturer couldn't find any errors in a first run of memtest. They are running a second test now... Maybe I need to send them the whole system to check whether it's the CPU or the Motherboard. How likely are the chances?

    Thanks!
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  8. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #6

    Yes could be. But your are seen errors via Memtest? Could be the mainboard RAM slots too.
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  9. edeka3
    Posts : 20
    Windows 10 x64
    Thread Starter
       New #7

    BSODHunter said:
    Yes could be. But your are seen errors via Memtest? Could be the mainboard RAM slots too.
    Yeah, I have seen one error after 4 passes. Now they can't see any error (I just sent in my ram). Probably gonna have to send in my whole system, we will see...
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  10. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #8

    Did u followed my advices?
    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any? - Windows 10 Forums

    Removed Malwarebytes and Avast?
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  12. edeka3
    Posts : 20
    Windows 10 x64
    Thread Starter
       New #9

    BSODHunter said:
    Did u followed my advices?
    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any? - Windows 10 Forums

    Removed Malwarebytes and Avast?

    Yes I did :). Problem is that currently my RAM is at my manifacturer so I can't access the pc. If they say it's not the ram I will have to send in my whole system so they can troubleshoot for other potential causes (Mobo or CPU).
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  13. BSODHunter
    Posts : 926
    Windows 10 Pro
       New #10

    Alright, let us know if you have problems again.
      My Computer
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