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  1.    16 Jun 2017 #1
    Join Date : Nov 2016
    Posts : 20
    Windows 10 x64

    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any?


    Hello there! I recently had a Bluescreen on my brand-new pc while playing Battlefield 1.(Kmode_exception_not_handled Ntoskrnl Exe)

    So I consulted Tom's Hardware and turned off Fast Boot, which would be likely to cause the issue. Then, to be sure, I ran driver verifier and got another blue screen. I attached the logs stated in the sticky for you.

    If anyone could have a look at them for me - whether I have forgotten anything - I would be more than glad.

    Thank you for your time and effort!

    Attachment 139852

    EDIT: Here I got another bluescreen, attached the logs

    Attachment 140184

    Last edited by edeka3; 19 Jun 2017 at 05:13.
      My ComputerSystem Spec
  2.    20 Jun 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Hi,

    Seems Malwarebytes is the main cause. Please perform these steps:

    1. Uninstall Malwarebyte software for testing purposes
    2. Uninstall AVAST software for testing purposes

    3. Theres a bunch software which is known for causing bluescreens installed on your PC. U should remove that:
    ASUS GPU Tweak
    Corsair Link 4

    4. The software Corsair Link 4 also caused errors on your pc. My advice is to remove that:
    Code:
    dxdiag.txt:    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CorsairLink4.Ser_b7ca7507e4013a8a3e0ed7e27b3e23f9b65cf_972dd825_2a22df0b

    5. To be sure that your RAM is okay please perform memtest:



    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any? Diagnostic Test Kmode_exception_not_handled, uninstalled malwarebytes, overseen any?
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My ComputerSystem Spec
  3.    20 Jun 2017 #3
    Join Date : Nov 2016
    Posts : 20
    Windows 10 x64
    Thread Starter

    Hello! Actually did a Memtest yesterday and it gave me an error after 4 passes. Caseking.de already told me to send the ram kit back. When I get my RMA by end of this or next week, I will check if it fixed the problem and tell you guys!.

    Thanks for the help!
      My ComputerSystem Spec
  4.    26 Jun 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Alright, let us know if you have problems again.
      My ComputerSystem Spec
  5.    26 Jun 2017 #5
    Join Date : Nov 2016
    Posts : 20
    Windows 10 x64
    Thread Starter

    Hello, my manifacturer couldn't find any errors in a first run of memtest. They are running a second test now... Maybe I need to send them the whole system to check whether it's the CPU or the Motherboard. How likely are the chances?

    Thanks!
      My ComputerSystem Spec
  6.    28 Jun 2017 #6
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Yes could be. But your are seen errors via Memtest? Could be the mainboard RAM slots too.
      My ComputerSystem Spec
  7.    28 Jun 2017 #7
    Join Date : Nov 2016
    Posts : 20
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by BSODHunter View Post
    Yes could be. But your are seen errors via Memtest? Could be the mainboard RAM slots too.
    Yeah, I have seen one error after 4 passes. Now they can't see any error (I just sent in my ram). Probably gonna have to send in my whole system, we will see...
      My ComputerSystem Spec
  8.    28 Jun 2017 #8
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Did u followed my advices?
    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any? - Windows 10 Forums

    Removed Malwarebytes and Avast?
      My ComputerSystem Spec
  9.    28 Jun 2017 #9
    Join Date : Nov 2016
    Posts : 20
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by BSODHunter View Post
    Did u followed my advices?
    Kmode_exception_not_handled, uninstalled malwarebytes, overseen any? - Windows 10 Forums

    Removed Malwarebytes and Avast?

    Yes I did . Problem is that currently my RAM is at my manifacturer so I can't access the pc. If they say it's not the ram I will have to send in my whole system so they can troubleshoot for other potential causes (Mobo or CPU).
      My ComputerSystem Spec
  10.    29 Jun 2017 #10
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Alright, let us know if you have problems again.
      My ComputerSystem Spec

 
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