Windows 10: BSOD playing overwatch or while not having all fans on max settings

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  1.    16 Jun 2017 #11

    Hello, I ran HD sentinel and the images are below.
    Sea Tools can't find my SSD even after uninstalling and re installing it, it still couldn't find it.
    After looking for information I found out that Sea Tools isn't detecting my SDD because in the BIOS it is set to AHCI. I went into the BIOS to change it to IDE or SATA but I couldn't, the only two options that it lets me select are AHCI or RAID. IDE or SATA don't even show up as options.

    Thank you.
      My ComputerSystem Spec

  2. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Jun 2017 #12

    Windows driver verifier stimulates drivers to find misbehaving drivers and produces bsod's.
    The minidump files are then debugged to identify the driver or application.
    All files must be backed up.
    A restore point should be created.
    To turn on windows driver verifier you will type verifier in the left lower corner search. A pop up will appear and you will make customized settings.
    To turn off windows driver verifier you will need to be able to navigate to the windows recovery or advanced troubleshooting menu.
    When in the windows advanced troubleshooting menu you will select startup options (not startup repair) and then make choice #6 safe mode with command prompt. Then you will enter the command verifier /reset
    After entering verifier /reset you will then be able to boot to the desk top.
    When back on the desk top you will then identify the misbehaving driver using software.
    Download and install each Bluescreenview and Whocrashed.
    They often provide a similar analysis but at times one of the software programs may provide information that was not available in the other. In addition you will update or repost a new zip file so we can debug the minidumps.

    There are two important steps to make first:
    1) Make sure that automatic restart is unchecked so that you have time to view the bsod. When you see the bsod you will see a stop code. The typical stop code is driver verifier detected violation. Sometimes you will see the misbehaving driver identified as *.sys. If you see this information please record the name of the driver.

    2) You must practice navigating through the Windows recovery or advanced troubleshooting menu. To do this open administrative command prompt and type or copy and paste this command: shutdown /r /o /f /t 00
    It will reboot to the Windows recovery or advanced troubleshooting menu. You will then navigate to startup options. Then it will restart and you will choose #6 safe mode with command prompt. When using windows driver verifier you will need to turn it off by entering the command verifier /reset

    When you have backed up your files, created a restore point, and are comfortable navigating within the windows advanced troubleshooting menu to get to safe mode with command prompt you then can start using windows driver verifier.

    For each identified driver or application you will uninstall it via device manager or control panel. In most cases there will be Microsoft default drivers on reboot. You can rerun windows driver verifier to find the next misbehaving driver or you can install an up to date replacement driver from the computer manufacturer's web site for the driver that was just uninstalled. It is personal preference whether to keep running windows driver verifier to find all of the misbehaving drivers and uninstall them or to uninstall then reinstall and test the first driver replacement.

    Once you run Windows driver verifier and no longer have any bsod you will continue to run windows driver verifier for 36 hours while the computer is in typical use. If there are no more bsod you will then turn off windows driver verifier. The troubleshooting and preventative maintenance will be completed.

    In this link are text and images for the customized settings for running Windows driver verifier:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    Blue screen of death (STOP error) information in dump files.
      My ComputerSystem Spec

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