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Okay, So I have now rolled back to BIOS version F8.
Okay, So I have now rolled back to BIOS version F8.
Okay so 3 days have gone by and I have received yet another BSOD. This time I didn't have driver verifier activated and it crashed when i booted up from sleep mode. BlueScreenView says it was caused ny atikmdag.sys.
I also got this error message at shutdown last night.
Translation: The instruction at 0x000000006C7C2924 referenced to the memory on 0x0000014210EE49E8. The memory could not be read. Click on OK if you wanna close the program.
I have attached the zip file with the BSOD below.
Code:BugCheck D1, {7981e802ec2b, 9, 0, fffff805c95194af}*** WARNING: Unable to verify timestamp for atikmdag.sys*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sysProbably caused by : atikmdag.sys ( atikmdag+394af )
atikmdag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) http://support.amd.com/us/Pages/AMDSupportHub.aspx
Get from OEM for laptops
Code:ffffa480`d37d5f78 fffff805`c3272834*** ERROR: Symbol file could not be found. Defaulted to export symbols for clipsp.sys - clipsp+0x2834
clipsp.sys CLIP Service
OS: Win10TPWindows Update
1) uninstall: AMD Radeon
a) create a restore point
b) download the new driver from Download Drivers to the desktop
c) download and install: Display driver uninstaller (DDU) Official Display Driver Uninstaller DDU Download
c) Open AMD install manager
d) Check package to uninstall everything
e) Reboot into safe mode
f) In safe mode use Display Driver Uninstaller Download version 17.0.6.7: Official Display Driver Uninstaller DDU Download
g) Reboot
h) Turn off antivirus
i) install the driver from the desktop
See this link for text and images: Clean Install AMD Graphics Drivers | Community
How to troubleshoot “Display driver stopped responding and has recovered”, ATIKMDAG.sys type errors
Clean Install AMD Graphics Drivers | Community
Download Drivers
http://support.amd.com/en-us
AMD Support and Radeon Software Driver Download
The above seems to be a repeat of what was done earlier.
So we may need to look at a roll back or other options.
So 9 days have gone by and I have not had a single problem. Hurray!
It's weird that DDU fixed it even though I have used it many times before.
I will not mark it as solved just yet but I don't think I will need your help anymore.
Thanks for helping me through this on your free time. I really respect you for that.:) I'm also sorry if my english has been hard to understand as it is not my primary language.
Great. Glad to help. You can post an updated log in a week and we can have another look.
Okay, so after 15 days of no problems I got yet another black screen today.
After booting the computer from rest mode the display didn't turn on but the fans were spinning on the computer. After about a minute the pc shut itself off. I rebooted the pc and noticied I had gotten another minidump. I have no clue what could have caused it.
When I looked in event viewer I saw that I had gotten two kernel-power errors in the last seven days. The most recent one is obviously the one i got today but I don't know how I got the other one as I have not noticied my computer rebooting before.
I have attached the log zip below.
There was no definitive misbehaving driver to uninstall or update yet. You had used windows driver verifier earlier in the thread and if you feel comfortable using it you can restart it after making a fresh restore point. Please make sure your files are backed up and that you have a Macrium image.
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials