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I removed HWiNFO64A.SYS from the program everything and uninstalled HWinfo after the bsod and thats probably why you can't see it within the log files. I found Nothing by searching for it in file explorer
I removed HWiNFO64A.SYS from the program everything and uninstalled HWinfo after the bsod and thats probably why you can't see it within the log files. I found Nothing by searching for it in file explorer
@zbook
You can find reference to this driver in the Eventlog.
Driver Verifier finds it, tests it and reports that it is faulty.Code:Service Name: HWiNFO32/64 Kernel Driver Service File Name: \??\C:\WINDOWS\system32\drivers\HWiNFO64A.SYS
The op has reported that the software was removed, (s)he should check that the file no longer resides in the \system32\drivers folder mentioned.
I removed HWINFO64A.SYS myself from\system32\drivers. After that I didn't get any BSOD's any more.
@philc43, It was listed in the event log on 04/17/2017
How would you determine whether it is or is not currently installed?Code:Event[143]: Log Name: System Source: Service Control Manager Date: 2017-04-17T12:47:52.709 Event ID: 7045 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-VQI609R Description: A service was installed in the system.Service Name: HWiNFO32/64 Kernel DriverService File Name: \??\C:\WINDOWS\system32\drivers\HWiNFO64A.SYSService Type: kernellägesdrivrutinService Start Type: systemstartService Account:
@slowcorals - can you confirm that the black screens are no longer appearing? If they are that is the area we need to focus on.
The black screens are still appearing. I got one yesterday after I booted from sleep mode. The computer lights up and the fans spin. The screen often dispalys the error code: No video input, during the black screen. If I hold the power button to restart the pc the black screen disappear.
When did you install the current BIOS? I ask because it is a beta version, that means it may not have all its bugs ironed out and could be contributing to the problem.
About 4 days ago. Do you think I should roll back to the previous version? I have had black screens before I updated to the beta bios.
I think it would be a useful test. It may not help but I generally only run a beta version of a BIOS if I know it is fixing a problem for me.