BSOD browsing, waking from sleep. CRITICAL_STRUCTURE_CORRUPTION

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  1. slowcorals
    Posts : 22
    Windows 10 64bit
       New #1

    BSOD browsing, waking from sleep. CRITICAL_STRUCTURE_CORRUPTION


    I've had multiple BSOD's for about a year now. And they alawys comes and goes. One time i had Bsod nearly every day. And suddenly the BSOD's stopped happening. Now they have started again.
    One thing i have noticied is that the BSOD's often happen after waking from hibernation. But it also occurs when just browsing the web.
    I got black screens during gaming sessions before but the weird thing was that the computer was still on and I could still hear the sound from the game. I suspect that problem had to do with the GPU because the problem went away with a grapichs driver update.

    I ran memtest86 several times with no errors found. The system isn't overclocked either.
    As for drivers i have uptdated to the most recent ones for my motherboard and gpu. And i use DDU everytime i install a new gpu driver. The bios is also the newest version.

    Here are my specs:
    cpu: i5-4690k
    mobo: gigabyte z97p-d3
    gpu: Sapphire radeon nitro r9 380
    I don't really have much more information besides my computer specs and minidumps.
    I also wanna thank you for being so kind and helping people with their problems:)
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  3. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    Hi slowcorals,

    Code:
    BugCheck 109, {a3a00ddc8c7c2b7b, b3b71a62defc0cc2, fffff8021f602000, 23}

Probably caused by : memory_corruption
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff802d63327c0, ffffbc0089c9e3a8, ffffbc0089c9dbe0}

*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by : memory_corruption
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff801cc6227c0, ffff800140cd13a8, ffff800140cd0be0}

Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_PAGE_TABLE_BASE::IsResident+0 )
    The debugging of the minidump files is indicating memory problems
    The ram needs to be checked again.
    Please use the software Memtest86+ version 5.01 and make 8 runs or more. This will take hours and is best done overnight. Sometimes runs in the teens are necessary. Please post an image of the test when the results have completed at least 8 runs.
    Memtest86+ - Advanced Memory Diagnostic Tool

    The logs are in a foreign language. I cannot read them. If you can update the logs to English we will be able to read them and provide more feedback.
    Last edited by zbook; 15 Jun 2017 at 16:18.
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  4. slowcorals
    Posts : 22
    Windows 10 64bit
    Thread Starter
       New #3

    Thanks for the fast response.
    Sorry about the language. I have now recreated the logs in english. There are still some text left in swedish that I could not change, so if you wonder about a word you can paste it here and i will translate it.
    I also ran memtest86 for 12 passes and found no errors.
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  6. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Code:
    The Network Diagnostics Framework failed to execute the following repair: 

Repair option: Återställa det trådlösa nätverkskortet
Detta inaktiverar nätverkskortet Wi-Fi på datorn, och aktiverar sedan kortet igen. 
RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}
    Code:
    The nsi service depends on the nsiproxy service which failed to start because of the following error: 
A device attached to the system is not functioning.
    Code:
    The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{705e1a5c-406a-11e7-b2c6-fcaa14e6b043}#0000000000100000.
    Code:
    The driver \Driver\WudfRd failed to load for the device USB\VID_18D1&PID_4EE1\04c299a52249339c.
    Code:
    An error was detected on device \Device\Harddisk2\DR2 during a paging operation.
    Hi slowcorals,
    The one above that follows repair options: please translate.

    For the waking from hibernation or boot/shutdown problems: Please evaluate any change in performance using
    1) clean boot
    2) turning off Windows fast startup

    For each assess the boot and shutdown times, any hangs while playing DAOrigins etc.


    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki



    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials
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  7. slowcorals
    Posts : 22
    Windows 10 64bit
    Thread Starter
       New #5

    Hi again. Sorry for late response. I have now used my computer for more than two weeks. I have regularly switched between clean boot and normal boot. I haven't encountered a single bsod in either mode for the past two weeks. But it has crashed many times when I start the computer. The computer crashes before windows starts so i don't recieve any logs to check. I already had windows fast startup disabled.

    Here is the translation for the first code
    Code:
    The Network Diagnostics Framework failed to execute the following repair: 
Repair option: Restore the wireless network 
This inactivates the network cards Wi Fi on the computer, and then activates the card again.
RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}
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  8. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #6

    Thank for the translation.
    Please post an updated zip log: BSOD - Posting Instructions - Windows 10 Forums
    If possible please change the default language to English before generating the logs.
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  9. slowcorals
    Posts : 22
    Windows 10 64bit
    Thread Starter
       New #7

    the log file should be in english now.
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  10. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #8

    Please describe what you mean by "crash"
    hang, freeze, black screen, automatic reboot, etc.

    Two applications are frequently faulting.
    Uninstall and reinstall:
    Dragaon Age
    Fences
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  12. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #9

    Code:
    ffff8001`40cd03a8  fffff801`ce757744Unable to load image \SystemRoot\System32\DriverStore\FileRepository\c0312242.inf_amd64_dba99477e2b8819f\atikmdag.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for atikmdag.sys*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0xd7744
    atikmdag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) http://support.amd.com/us/Pages/AMDSupportHub.aspx
    Get from OEM for laptops

    1) uninstall: AMD Radeon
    a) create a restore point
    b) download the new driver from Download Drivers to the desktop
    c) download and install: Display driver uninstaller (DDU) Official Display Driver Uninstaller DDU Download
    c) Open AMD install manager
    d) Check package to uninstall everything
    e) Reboot into safe mode
    f) In safe mode use Display Driver Uninstaller Download version 17.0.6.7: Official Display Driver Uninstaller DDU Download
    g) Reboot
    h) Turn off antivirus
    i) install the driver from the desktop

    See this link for text and images: Clean Install AMD Graphics Drivers | Community
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  13. slowcorals
    Posts : 22
    Windows 10 64bit
    Thread Starter
       New #10

    Sorry for being unclear. It can be many different problems when booting the computer. Sometimes the pc hangs while the bios screen is showing (pc gets stuck when the label for the motherboard brand is showing). Sometimes it powers up and immediately shuts down when booting and sometimes the screen stays black until I restart it. The most common thing to happen is a black sreen. When I get a black screen the pc is still on and the fans is still spinning. When I get a black screen when playing a game I can still hear the sound. Although it was a while ago I got black screens during gaming.

    A really weird thing happend just before I was going to reply to you in this thread. i booted up my computer and during the login screen this message appeared:

    It can be hard to see but the error is caused by AMD. When i clicked ok and signed in. None of my start up programs appaeared in task center (or whatever it is called). AMD settings or realtek audio mananger didn't start for example. When i restarted the pc everything was normal again.

    I have been using DDU to insall my drivers ever since i got my pc. So I don't think using DDU will fix the issue. But I did it anyways just to be sure.
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