Several issues on Windows 10 Pro 64bit

Itay · 13 Jun 2017

Hey,
For some time now, my PC is having some issues.
1. When Right click Computer icon > Manage, I get the error attached and when clicking OK, it works fine.
If I use the run command (Win key + R > compmgmt.msc), it opens with no error.

Attachment 139254

2. Sometime when I right click, the Explorer crashes.

3. If I try to change Windows Edge settings while using my mouse it goes BANANAS and for example opens the print option or in privet mode or "F12"...
If I use the keyboard, it works fine!

Any help would be appreciated!!!
Itay

dalchina · 13 Jun 2017

Hello, you may have a context menu entry which has been added by one or more programs that is causing problems when you right click things.

There are tools available which allow you to disable context menu entries, and so identify the cause by a process of elimination. These include:

ShellmenuView
Shellexview

and
Autoruns also allows control of a number of context menu entries.

These are all free and easy to find.

I find that no one tool lists all context menu additions, so you may need to keep trying.

I recommend you back up your registry / create a restore point / update or create a disk image (everyone should use disk imaging- we recommend its routine use repeatedly - so many advantages) before making changes so you have an easy means of reversing changes you make.

Disabling context menu entries does not require you to log off or restart.
Do not disable MS shell extensions.

I would guess your Edge problem is a separate matter.

Itay · 13 Jun 2017

Dalchina,

Thanks for the replay.

I wrote questions 1 and 3 after searching for answers and trying all sort of methods.
After writing the one about the right click, I searched again and answers like the one you suggested and I will try it.

About Edge,
I found a lot of help about RAM issues but note about my specific issue although i'm also experiencing the RAM issues (every tab uses 500MB of RAM).
I tried the suggested fixes but none helped.

About the first issue, I found some work around but I'm trying to really fix it.

Thx,
Itay

dalchina · 13 Jun 2017

The context entry for in the first case is part of the OS. It is odd that clicking it results in an error message- given your second case, I might have expected a problem on right clicking My Computer.

Whilst I could ask you to post a screenshot of the context menu you see when right clicking My Computer, unfortunately it will be incomprehensible to me.

What you might also try is
Does the same thing happen
a. if you boot to Safe Mode
b. if you do a clean boot
c. if you create anew user for test purposes.

If clicking Manage in any of those circumstances works without error, one can reasonably conclude Windows files and relevant registry entries are ok, and something added is causing the problem.

Have you had any virus infections?
Do you have any restore points you could use?
Do you have any previously created disk images you could use to restore your system to a previously working state?
All regular contributors here routinely use and recommend disk imaging.

By way of simple routine checks, you can do this:
Check your file system:

From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

To check your system files - from an admin command prompt
SFC /SCANNOW