BSOD WHEA_UNCORRECTABLE_ERROR hal.dll+37203 ntoskrnl.exe

Page 1 of 5 123 ... LastLast

  1. Posts : 17
    Win 10
       #1

    BSOD WHEA_UNCORRECTABLE_ERROR hal.dll+37203 ntoskrnl.exe


    This started a couple months ago, and sometimes it happens around twenty times a day. Recently, within the last half hour, it's happened nine times (a couple times as I've been writing this). I'll get really lucky, and maybe go a day where it happens two-three times, but why that happens, I don't know. It seems completely random. It just happened while I was typing this for example, but at another time while at the login screen when I left my computer on while I showered.

    Diagnostic is attached.
      My Computer


  2. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Code:
    BugCheck 124, {0, ffffbe81a57a4028, f60006c0, 40150}
    
    Probably caused by : GenuineIntel
    Code:
    BugCheck 124, {0, ffffab0a8dfa4028, f600d240, 40150}
    
    Probably caused by : GenuineIntel
    In the log there were only 2 bsod. One was from 5/27 and the other 6/3.
    The misbehaving driver is an Intel driver. The processor is Intel. Uninstall it and reinstall a new driver. If there are any other Intel drivers uninstall and reinstall them too.
    Open device manager, expand processors, uninstall Intel drivers (wireless, bluetooth, etc)
    There were many crashes but only 2 bsod.

    In the event log there was a windows update failure. Attempt windows update now and indicate if there are any failures with KB# and error code.
      My Computer


  3. Posts : 17
    Win 10
    Thread Starter
       #3

    I downloaded Intel's Driver Utility and updated the blutooth and wireless from there (I hope that's acceptable). I also went through a number of others in Device Manager, uninstalled then reinstalled what I assumed were the same ones.

    I suppose that makes sense. I do recall one or two crashes where the screen stuck around a lot longer, enough to read it, whereas with most, the blue screen just flashes by the with text too fast to really read. So now, the waiting game.

    And I checked for updates and also did wuauclt.exe /updatenow, but it says everything's up to date.

    Thanks for the help.
      My Computer


  4. Posts : 17
    Win 10
    Thread Starter
       #4

    And crash again.
      My Computer


  5. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    For bsod during the use of windows driver verifier turn off automatic restart. This way if there is a displayed malfunctioning driver in the form *.sys you can record it.

    Keyboard: win + r keys simultaneously > type or copy and paste: sysdm.cpl > click advanced tab > under startup and recover click settings > under system failure uncheck automatically restart


    See this link: BSOD Finding and fixing them - Microsoft Community

    Report the whocrashed and bluescreenview results and update the zip logs.
    You can update the log or create a new one so that we can process the bsod.
      My Computer


  6. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Uninstall all identified misbehaving drivers (all Intel drivers) and use Microsoft default drivers as you use Windows driver verifier to see if you can boot without a bsod while using windows driver verifier.
    Once you no longer have any bsod while using Microsoft default drivers (using the fewest Intel drivers that may be a source of bsods) you will then use the computer for a period of time. Then you can start testing each driver one at a time by installing the latest driver and then running Windows driver verifier. You will then repeat the process until you find the misbehaving driver. You must uninstall as many Intel drivers as possible so that you have no more bsod. If there is another misbehaving driver it should appear as no or very few drivers were reinstalled(using the default Microsoft drivers).
      My Computer


  7. Posts : 17
    Win 10
    Thread Starter
       #7

    Alright so, I disabled and uninstalled a ton of Intel drivers... but in the middle of doing so, crash. It's becoming very difficult to do anything without being interrupted by a crash. Even typing a simple post like this. I amazingly, was able to compile another dump, from today's crashes. No idea what's different, but it's attached. Thinking of formatting because of how frustrating this is.
      My Computer


  8. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    These are the debugging from todays (6/13/2017) dumps. The Intel drivers need to uninstalled and new ones found for installation.

    Code:
    BugCheck 124, {0, ffff8e03e365e028, f6000480, 40150}
    
    Probably caused by : memory_corruption
    Code:
    BugCheck 124, {0, ffffdd8e461b2028, f60011c0, 40150}
    
    Probably caused by : GenuineIntel

    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)intelpep

    Intel(R) Power Engine Plug-in Driver c:\windows\system32\drivers\intelpep.sys
    intelppm Intel Processor Driver c:\windows\system32\drivers\intelppm.sys


    Run Memtest86+ for at least 8 runs (this will take many hours, run overnight). Sometimes it takes runs in the teens to find memory problems so the longer the better.
    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  9. Posts : 17
    Win 10
    Thread Starter
       #9

    So I delete that from system32, then reinstall?

    Will also run Memtest tonight before I go to bed. Is the problem likely related to the actual sticks?
      My Computer


  10. Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Only delete the Intel drivers that you find using device manager or control panel.
    For memory if problems are detected then both the ram and the dim/motherboard connections need to be evaluated. If a problem is found, it sometimes takes more than 8 runs (sometimes in the teens). All of the ram except for one stick is used. Then the ram is switched. By process of elimination then the good ram when used one at a time can then be switched to another dim. Unfortunately this can consume a lot of time. Running the studies overnight makes it a little easier.

    Once you uninstall Intel driver you can use the Intel driver install tool unless the computer manufacturer has approved drivers.

    Uninstalling the IntelĀ® Graphics Driver and IntelĀ® Display HDMI/Audio...
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:55.
Find Us




Windows 10 Forums