1.    10 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 1
    Windows 10 professional 64

    BSOD using Chrome browser Windows 10


    Hello everybody,

    Can anybody help me decrypting this BSOD. It appears regularly on my machine while using Google Chrome. The Computer is a new LENOVO Desktop. I ran the Memory check and apparantly everything seems to be OK which is why I presume it's Software related.

    Thanks for your help

    Cheers

    Martin
      My ComputerSystem Spec
  2.    11 Jun 2017 #2
    Join Date : Apr 2017
    Posts : 8,593
    windows 10 professional version 1607 build 14393.969 64 bit

    The logs are in a foreign language. We cannot read them.
    If possible please resend in English.
      My ComputerSystem Spec
  3.    13 Jun 2017 #3
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    The logs are in german. So thats my part ;-). There are not much information in windows eventlog so we have to analyze the bsod dump itself:

    Code:
    0x0000000A:    IRQL_NOT_LESS_OR_EQUAL (10.06.2017 20:57:42) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
     
    PROCESS:       svchost.exe 
     
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    memory_corruption is shown as cause. So did u run memtest correctly? U have to use ** Memtest86+ V5.01 (27/09/2013)** and run it at least 8 passes

    Memtest86+ - Advanced Memory Diagnostic Tool


    But I think in your case the RAM is not the cause. More realistic would be an problem with a driver
      My ComputerSystem Spec

 


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