Windows 10: BSOD using Chrome browser Windows 10


  1. Posts : 1
    Windows 10 professional 64
       10 Jun 2017 #1

    BSOD using Chrome browser Windows 10


    Hello everybody,

    Can anybody help me decrypting this BSOD. It appears regularly on my machine while using Google Chrome. The Computer is a new LENOVO Desktop. I ran the Memory check and apparantly everything seems to be OK which is why I presume it's Software related.

    Thanks for your help

    Cheers

    Martin
      My ComputerSystem Spec


  2. Posts : 19,859
    windows 10 professional version 1607 build 14393.969 64 bit
       11 Jun 2017 #2

    The logs are in a foreign language. We cannot read them.
    If possible please resend in English.
      My ComputerSystem Spec

  3.    13 Jun 2017 #3

    The logs are in german. So thats my part ;-). There are not much information in windows eventlog so we have to analyze the bsod dump itself:

    Code:
    0x0000000A:    IRQL_NOT_LESS_OR_EQUAL (10.06.2017 20:57:42) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
     
    PROCESS:       svchost.exe 
     
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    memory_corruption is shown as cause. So did u run memtest correctly? U have to use ** Memtest86+ V5.01 (27/09/2013)** and run it at least 8 passes

    Memtest86+ - Advanced Memory Diagnostic Tool


    But I think in your case the RAM is not the cause. More realistic would be an problem with a driver
      My ComputerSystem Spec


 

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