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  1.    08 Jun 2017 #11
    Join Date : Jan 2017
    Posts : 21
    Win 10 Home
    Thread Starter

    Spectrum, I have downloaded the trial version of HDTune but have not run it yet. I have received no more BSOD's since updating the Intel software and repairing the main disc.
      My ComputerSystem Spec
  2.    08 Jun 2017 #12
    Join Date : Jan 2017
    Posts : 21
    Win 10 Home
    Thread Starter

    I ran HD Tune, files attached.
      My ComputerSystem Spec
  3.    08 Jun 2017 #13
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Then, maybe, the drivers was the cause
      My ComputerSystem Spec
  4.    09 Jun 2017 #14
    Join Date : Jan 2017
    Posts : 21
    Win 10 Home
    Thread Starter

    Well, this morning the PC locked up while scrolling on Facebook.... No BSOD but I had to manually shut down and restart. New dump file attached.

    Not sure where to go from here, maybe run memtest?

    Thanks,
    Wayne
      My ComputerSystem Spec
  5.    09 Jun 2017 #15
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    can u explain "locked up" please?
      My ComputerSystem Spec
  6.    09 Jun 2017 #16
    Join Date : Jan 2017
    Posts : 21
    Win 10 Home
    Thread Starter

    The computer was unresponsive to mouse commands. I had several internet tabs running and could not switch from one to another. I tried to open disc manager to shut down Microsoft Edge but unresponsive. I left the PC in this state for about 30 minutes to see what would happen. When I returned, the screen was black and would not respond to keyboard or mouse. I tapped on the power button briefly to see if the PC had gone into sleep mode but again no response. Finally, I held down the power button for a few seconds and then restarted.

    Wayne
      My ComputerSystem Spec
  7.    13 Jun 2017 #17
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    ok, but this was no bluescreen. That was a system freeze and can have thousands of causes. Let us know if you have problems again.
      My ComputerSystem Spec

 
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